We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Best Western Plus Swan Hotel

Traveller (251)
Room & Suite (246)
Dining (67)

Overview

AMENITIES
Free Wifi
Free parking
Breakfast Buffet
Non-smoking hotel
Restaurant
Room service
Suites
4 Star accommodation
{"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel"},"scriptFlags":null}
Rooms
31 Mar1 Apr
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$136.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Wells hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","SHOW_DISCLAIMER_ASTERISK","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "24e9fc61d5364186a75423796f5a5e12", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":191641,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32435755],"additionalContentIds":[],"pollCount":0,"checkin":{"day":31,"month":3,"year":2019},"checkout":{"day":1,"month":4,"year":2019},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":138,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"24e9fc61d5364186a75423796f5a5e12","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":158,"lowestMetaPrice":136,"additionalPartner":false,"highestMetaPriceDisplay":158,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":158,"lowestMetaPrice":136,"highestMetaPriceDisplay":158,"hotelName":"Best Western Plus Swan Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjI0ZTlmYzYxZDUzNjQxODZhNzU0MjM3OTZmNWE1ZTEyIiwiQUlLIjoiOTA2OGMzNGEzZTgzNGU2NDljNDgwNTQxZjhkMTM3ZjgifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "31/03/2019", "checkOut": "01/04/2019", "lowestPrice": "US$136", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32435755":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive"},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message"},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive"},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (1,135)
Filter reviews
1,111 results
Traveller rating
594
323
129
35
30
Traveller type
Time of year
LanguageEnglish
More languages
594
323
129
35
30
Show reviews that mention
All reviews coach house cathedral suite car park resident cat wells cathedral the main hotel lovely hotel no lift old coaching inn four poster lounge area walled garden lamb high street beautiful room stayed here for two nights evening meal
FilterEnglish
Updating list...
1 - 5 of 1,111 reviews
Reviewed 2 days ago

Had a wonderful lunch at The Swan on Sunday 17th March for a family birthday celebration.The food and service was lovely. The room was beautiful, light and airy and perfect for any function. Thank you so much :-)

Date of stay: March 2019
Thank Louise T
Reviewed 2 days ago

The rooms are spacious and every need is provided for. Cleanliness and opulence are evident and staff are welcoming and helpful. A visit to the dining room offers a wide and varied menu with evidence that all needs and tastes are catered for.

Date of stay: April 2018
Thank suelou12015
Reviewed 2 days ago

This is the second time we have stayed at The Swan and hopefully will not be the last, indeed much as we like the Cathedral City of Wells the real intent of our visit was to stay at the Swan Hotel again as we so...More

Date of stay: March 2019
Thank Don M
Reviewed 5 days ago via mobile

Stayed here as we were let down by the Crown at Wells hotel. Excellent attentive staff. Rooms spotless and very comfortable. Literally across the road is the wonderful Wells Cathedral. Would thoroughly recommend this hotel

Date of stay: March 2019
Thank JHawkins1962
Reviewed 6 days ago via mobile

This hotel was warm friendly and very clean . Relaxing either in the bar or the lounge areas over looking the magnificent cathedral was a lovely experience. Are rooms were spotless,on suite ,lovely views of the cathedral.4 poster bed,with all the amenities you need on...More

Date of stay: March 2019
Thank jasonRCrewkerne
Response from Mark T, General Manager at Best Western Plus Swan HotelResponded 5 days ago

Dear Reviewer, thank you for your very positive review of the Swan Hotel in Wells. We are delighted that you enjoyed your time with us here in Wells and look forward to welcoming you back to the Hotel again soon. Mark Tobin General Manager

View more reviews
About
Description
Located directly opposite Wells Cathedral, parts of this historic building date back to at least 1422. Today, the hotel offers guests modern amenities in a beautiful and relaxed setting. There are 49 bedrooms, More a luxurious suite and 5 self-contained apartments to choose from. For a real treat, stay in the award-winning Cathedral Suite (complete with free standing brass bath). Swan Mews provides a peaceful retreat, ideal for small families or individuals on business. These self-contained apartments are situated in the middle of Wells, amongst a host of shops and restaurants. During the summer, al fresco dining is available on Swan Terrace (with a magnificent view of the West Front of Wells Cathedral) or in our peaceful Walled Garden Cafe. The hotel's award-winning kitchen (2 AA Rosettes) uses only the finest seasonal ingredients, locally sourced wherever possible. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Room service
Free parking
Restaurant
Bar/Lounge
Spa
Banquet Room
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Wheelchair access
Pool
Beachfront
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-smoking rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-smoking rooms, Family Rooms
Number of rooms
55
Price range
US$135 - US$255 (Based on Average Rates for a Standard Room)
Also Known As
Best Western Wells
,
Wells Best Western
,
Best Western Plus Swan Hotel Wells, Somerset
Location
United Kingdom > England > Somerset > Wells
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-smoking rooms, Family Rooms
Number of rooms
55
Price range
US$135 - US$255 (Based on Average Rates for a Standard Room)
Also Known As
Best Western Wells
,
Wells Best Western
,
Best Western Plus Swan Hotel Wells, Somerset
Location
United Kingdom > England > Somerset > Wells

Photos

Traveller (251)
Room & Suite (246)
Dining (67)
Business Centre & Event Rooms (12)
Nearby
Nearby HotelsSee all 5 nearby hotels
Ancient Gate House Hotel
251 reviews
.03 miles away
The White Hart Pub & Rooms
497 reviews
.03 miles away
Premier Inn Wells (Somerset)
419 reviews
.48 miles away
Wookey Hole Hotel
1,250 reviews
1.63 miles away
Nearby RestaurantsSee all 89 nearby restaurants
The Courtyard Restaurant
566 reviews
.02 miles away
The Greek Taverna
543 reviews
.08 miles away
TWENTYONE cafe + kitchen
186 reviews
.05 miles away
Ensemble - Restaurant
191 reviews
.02 miles away
Nearby AttractionsSee all 29 nearby attractions
Wells Cathedral
3,245 reviews
.10 miles away
Vicar's Close
882 reviews
.17 miles away
The Bishop's Palace and Gardens
1,358 reviews
.16 miles away
Wells Market Place
299 reviews
.04 miles away
Questions & Answers
Ask a question
TonyW20
27 March 2018|
AnswerShow all 5 answers
Response from I9856AEdavids | Reviewed this property |
Best to Call the hotel
0
Votes
jess59Wales
23 September 2017|
AnswerShow all 3 answers
Response from Owen B | Reviewed this property |
Yes! Defenitely, still one of the nicest hotels in Wells. I stayed there for 3 weeks. Perfect stay.
0
Votes
Google Translation
330victoria330
28 May 2017|
AnswerShow all 6 answers
Response from mousiecefor | Reviewed this property |
Deluxe rooms tend to be abbot bigger, standard room are better suited to one adult, both are beautiful furnished Enjoy your stay
1
Vote

Room Tips

"I am disabled so asked for a ground floor room however there were awkward steps to room 5 and access was..."
M5757QAdonm
2 days ago
Read review
"I imagine that best views are at front of the older building facing the cathedral green."
SloughWanderer
3 weeks ago
Read review
"Try to get a room away from the front as the road is close and there is no double glazing"
MrG528
5 weeks ago
Read review
"Cathedral views"
Coastal58073873731
31 Oct 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing