We went in for a meal on a Wednesday night as specials board out side advertising curry evening. Staff had no idea of offer then when this was sorted ot took 50 minutes to get served three curry's when there wasn't a single other person eating When the food turned up plates were swimming with water soaking the naan bread etc We were so disgusted we left and got fooc else where avoid this place at all costs
Said to be the oldest inn in Stafford, it is very convenient for the city centre - and it is competitively priced. Our room was much smaller than the on-line sample photos. There is no lift and the staircases are steep, narrow and winding. There is no breakfast bar and it is necessary to ask for everything that you would like, eg toast, fruit juice, etc, etc.
Booked in for one night and dinner ,the room was clean with easy ground floor access but very basic we were going to have a drink or two followed by a meal until we saw the standard of the food being served and worst still the hideous muzak from whining speakers which i understand is piped directly from the customer prevention dept at head office, with no discretion for the management the decor is a criminal defacement of a superb old building it is not surprising the place was dead on a Saturday night. The breakfast was poor with no toast available
The Vine is an old Quirky building in desperate need of some TLC. We entered room 26 and found the bedroom to be acceptable then looked into the bathroom area which was far from acceptable. The toilet basin is badly stained and needs good scrub. The bath needs replacing the shower curtain was stained. We had been to a football match and wanted a shower before meeting with friends for a meal. We both decided against the shower. The bed was comfortable, slept well and we decided to paying extra for breakfast (not included in the £95.00 charge). What a mistake to make. Coffee and Tea both like warm. No sauce or salt on table so I had to hunt both down which I found in the bar area as we where not asked if we required any by the stressed lady serving us. The food itself was poor. Finally we came to pay for breakfast only to be told that the bill was £17.50 for 2 whilst the advertised price on the menu was £8.25 per person i.e. £16.50 for 2. When this was queried we where told prices had increased but menus hadn't been altered. When asked if we had enjoyed our stay we pointed out the issues we had encountered at which point the lady serving us said she would speak to the person in charge. When she returned she said that we would not be charged for the breakfast and apologised for the fact we had not enjoyed our stay at the vine. …
I stayed here while visiting family. This is an old building, so expect creaky floors, steep stairs and a quirky layout, but this just adds to the charm of the place! Excellent location, centre of town, close to shops, railway station and bus links. The staff were excellent, very attentive, friendly and happy to help. Big shout out to John, thank you for being just fab and singing happy birthday to my mum. The food was excellent, plenty of it and really tasty. Chips were amazing and the club sandwich was the best I've ever had. The rooms are clean and a good size. I would definately stay here again.
The positives: room was clean and the (small) double bed comfortable. The downside is that in my experience you are unlikley to get a good nights sleep - in the room I had the floor of the room above creaked and groaned everytime someone walked across it, which is never good news and distinctly not so when it wakes you in the middle of the night. No lifts, narrow and inconvenient staircases and corridors due to the 'period' nature of several buldings joined together. Many fire doors, great for safety but not good for repose. I did not eat breakfast as I had intended due to the lack of service from a waiter who clearly had not been trained, If you think twice, and then a third time about The Vine before deciding to stay somewhere else you may be doing yourself a favour.
My one night stay was booked because a night here was cheaper than a taxi back from my show at the Gatehouse Theatre (2 minutes walk away from the hotel). It's an old, quirky building with creaky floorboards - but full of character. If I had one small note, it'd be that the stairs are quite narrow, which someone with limited mobility may struggle with. My room was large, clean and comfortable - if a little dark without the lights on because the window in the main room was at shin height. There was a kettle with tea & coffee, a walk-in wardrobe and a bathroom. For the price & location, it was a real bargain and I'd happily stay there again.
Stayed here for a night, excellent value, friendly staff, warm friendly pub, room was great value. They had run out of crisps when we had a drink so they made us some nacho's which was lovely. Definitely stay again.
This hotel was horrible to find as the postcode does not take you to the hotel, we drove around for a good 30 minutes trying to find the place. Then, once found, there was no parking. This meant we had to park a five minute walk away from the hotel and pay extra for parking. (Bear in mind that I wasn’t given good suggestions/directions of alternative parking spots). £65 for the room, I thought it’s a bit pricy but must be good rooms. Had to walk up what felt like Hogwarts stairs and then along to the room furthest to the end. Once in the room I was very dissatisfied. The carpets were dusty with old dust and muck, the room was freezing and would not heat up, beds are two singles pushed together. There was also an earring on the floor so room clearly had not be cleaned thoroughly, alongside the dusty glasses and mugs for us to use…no thanks! The only good thing I can say about this place is that the bed was comfy, ( except the divide in the middle) and we had a nice view/big window. Checked out and I said “I’m here to check out” the receptionist just said “thanks” and walked off, very rude. Definitely will not be returning, definitely a waste of money, and definitely need to sort out their priorities!…
Booked a 2 night stay and will definitely stay again...Family room for Thurs & Fri (£90)...huge bed, bath Hairdryer etc. Great location and super quiet. Friendly historic pub Decor was a little tired but super comfortable. Only gripe was a maintenance man drilling and hammering directly outside my room for approx 1 hr, one morning but maintenance has to be done. Crowning glory was the staff. Everyone we interacted with were super friendly, nothing was to much trouble. For that reason we'd definitely stay again and again