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North Stafford Hotel

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Traveller (306)
Room & Suite (133)
Dining (9)
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Overview
  • Excellent8%
  • Very good20%
  • Average21%
  • Poor18%
  • Terrible33%
1 week ago
“Sadly missing the touches required for a Higher rating”
1 week ago
“Overnight stay for Alton Towers ”
AMENITIES
Free Internet
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
Bar/Lounge
3 Star Hotel
All hotel details
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,131)
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1 - 5 of 1,117 reviews
Reviewed 1 week ago

We stayed overnight. 1 night. £84 for Executive room Upon arrival we were greeted with a somewhat over familiar receptionist, "eh duck". We booked the Executive room for the extra space and promise of the Jacuzzi/whirlpool bath.... Once we got into the room we discovered...More

1  Thank Twilt23
Response from GuestRelationsBH, Guest Relations Manager at North Stafford HotelResponded 4 days ago

Thank you for taking the time to leave feedback on Trip Advisor. I will pass the entire review onto the team at the hotel so they are aware of what you experienced as they will want to do their best to rectify moving forward. We...More

Reviewed 1 week ago via mobile

The hotel looks grand in the pictures but differ a little in reality and in the pictures you see plentiful car parking but when we arrived the parking has about 6 spaces that are clearly for the hotel and non of them was vacant -...More

Thank Lee S
Response from GuestRelationsBH, Guest Relations Manager at North Stafford HotelResponded 5 days ago

Thank you for taking the time to write a review. I will pass the entire review onto the team at the hotel so they are aware of your observations and experienced as they will want to do their best to improve areas that did not...More

Reviewed 2 weeks ago via mobile

We chose this hotel for its location, which is incidentally the only good thing about it. We arrived and at check in I was handed a key and told breakfast was from 8-10 the following morning and he then moved on to the next person...More

1  Thank Helen6674
Response from GuestRelationsBH, Guest Relations Manager at North Stafford HotelResponded 1 week ago

Thank you for taking the time to write a review. We were saddened to read that your arrival to the hotel was not as you had anticipated and you found this to be uninformative. We note your comments regarding the bedroom and service for breakfast...More

Reviewed 2 weeks ago via mobile

Well what can I say? Popped in today again after a journey. A wedding function had taken place. Went to the main large bar and waited for what seemed an eternity to be served. Busy I here you say? Hmmmm no! one person in front...More

1  Thank James Z
Response from GuestRelationsBH, Guest Relations Manager at North Stafford HotelResponded 1 week ago

Thank you for taking the time to leave feedback on Trip Advisor. I will pass the entire review onto the team at the hotel so they are aware of what you experienced as they will want to do their best to avoid this happening in...More

Reviewed 3 weeks ago

My 2nd awful experience of a Britannia Hotel. I must though compliment the staff who dealt with me; warm and did their best to help. It stated to go wrong on arrival when my on line booking was different from their records. I had booked...More

1  Thank Josi P
Response from GuestRelationsBH, Guest Relations Manager at North Stafford HotelResponded 2 weeks ago

Thank you for taking the time to write a review. If I could please ask you to contact our Customer Services Team (customerservices721@britanniahotels.com) with your concerns in order for them to fully investigate and appropriately action the above issues you have raised. Please also include...More

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About
Amenities
Top amenities
Restaurant
Bar/Lounge
Room Service
Free Internet
Hotel Amenities
Room Service
Meeting Rooms
Banquet Room
Conference Facilities
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$44 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$44 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (306)
Room & Suite (133)
Dining (9)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Anne O
9 February 2018|
AnswerShow all 3 answers
Response from chrisbanner1968 | Reviewed this property |
Sorry I misread your question I’m taking it you mean to park as a non resident potentially overnight? I’m sorry I don’t know the answer to that one
0
Votes
Gemma H
13 October 2017|
AnswerShow all 4 answers
Response from Kelly R | Reviewed this property |
i think i remember it being £3 per day if your staying in the hotel
1
Vote
Room Tips
"Check you are not next to noisy air con!"
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"Demand an upgrade the hotel is practically empty"
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"Not room 128"
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"there is no noise problem despite being opposite the station"
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