Ravenwood Hall Hotel
Mouse Lane Rougham, Bury St. Edmunds IP30 9JA England
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About
#16 of 73 hotels in Bury St. Edmunds
Location
Cleanliness
Service
Value
One of the most historic hotels in Bury St Edmunds, steeped in nearly 500 years of history. Set in just under seven acres of landscaped woodlands and gardens, this country house hotel is easily accessible from the main A14. Whether your visit is for business or pleasure, you will find a winter fireside welcome or a summer poolside welcome. Whatever your needs, you will find a little luxury in the atmosphere of a country home. The service is professional and personable with a unique family-owned atmosphere Ravenwood Hall looks forward to welcoming you
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Hiking
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Banquet room
Wifi
Bar / lounge
Restaurant
Breakfast in the room
Special diet menus
Meeting rooms
Baggage storage
Non-smoking hotel
Outdoor furniture
Sun terrace
Laundry service
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Room features
Desk
Housekeeping
Room service
Telephone
Coffee / tea maker
Flatscreen TV
Bath / shower
Complimentary toiletries
Iron
Wake-up service / alarm clock
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Quiet
Location
940Reviews4Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Stayed the night for my works Christmas party. Rooms were dreadful and in desperate need of updating. The room smelt of damp and the condensation on the doors and windows was pretty bad. No hot water at 5:30 to get ready for party. I called reception and I was advised that it was because a lot of people were showering and we had to wait 25/30 minutes. Not impressed. The room was very dark and dingy (Mews 7) Iron didn’t work well. I plugged my charger in behind beside table…clearly it hasn’t cleaned in a long time - the dust and dirty behind the bed was disgusting. The party night was good and the breakfast lovely. Shame about the rooms and facilities
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Date of stay: December 2023Trip type: Travelled with friends
Room Tip: Don’t stay
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Arranged to have Festive Afternoon Tea with my church ladies group, 15 of us. Booking was easy and they were helpful and flexible with numbers. The venue was warm and cosy. The food was lovely and they kept the tea and coffee flowing. Staff were really friendly and fun, especially Sammy, Not always sure how a Christmas event is going to go but everyone enjoyed the whole afternoon. Wouldn’t hesitate to book again or recommend.
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Date of stay: December 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We visited today for an afternoon tea, I'd definitely recommend, was absolutely lovely, couldn't fault it, staff were attentive, we enjoyed finger sandwiches, a warm fruit scone with cream and jam, and a selection of homemade cakes, book in advance but definitely worth it...
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Date of stay: November 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from James Green, General Manager at Ravenwood Hall Hotel
Responded 1 week ago
Thank you so much Elaine for writing a review. We're pleased we were able to cater for all your requirements for the tea and that you and your guests enjoyed the occasion. We do hope you'll come back to us soon. Best wishes
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From the start Sammie bad as relaxed and so welcoming. Fire on to naked the place feel cosy. Food was outstanding. Rooms are very well done and so relaxing to be in. Only thing is more lightening on path from carpatk
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Just enjoy yor stay
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from James Green, General Manager at Ravenwood Hall Hotel
Responded 1 week ago
Thank you so much for your review and for taking the time to support us. We aim to make the place home from home and the fireplace is certainly a real attraction here. Your comments will be passed on to Samy. We will address the lighting in the New Year Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We love this place. We have stayed twice now and its nothing but fantastic. The staff are so friendly, 2 members in particular Kim and younger man on the bar and restaurant. But overall every staff member We met were great. Presentation of the smoked Salmon in the morning was beautiful too pretty to eat. Food was great, service can't fault and will be coming back again soon. Thank you.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from James Green, General Manager at Ravenwood Hall Hotel
Responded 2 weeks ago
Dear Kirstie Thank you for taking the time to leave a review following your second stay with us. We're really pleased your partner had a great birthday stay with us - happy birthday again to Kush. We appreciate you choosing Ravenwood for the two-night getaway. Chef will get to read your comments regarding the smoked salmon for breakfast. We hope to welcome you back for your third stay in the not too distant future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bradders1986210686 wrote a review Nov 2023
Bury St. Edmunds, United Kingdom7 contributions6 helpful votes
A massive thank you to Sammy and the staff at ravenwood for making our lunch date so speical, 8 of us including 2 babies had the most amazing roast dinner, the food was incredible, the service was first class we will definitely be coming back before Christmas, we'll done everyone amazing!
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Date of stay: November 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from James Green, General Manager at Ravenwood Hall Hotel
Responded 2 weeks ago
We're delighted you had a great Sunday lunch with us - do support us on our dining page if you have time. Our roasts are really popular here and we were fully booked on Sunday, so great to read that the food was of the highest quality. We look forward to seeing you before Christmas comes around!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel itself is beautiful on the outside and in the inside. The Hotel Rooms are old-fashioned, but clean and classy. I've meet the Waiter Samy who helped me with my booking and he even bring me to my room, wonderful Person. The food in the restaurant is awesome and also quite affordable. I've stayed for four days and can absolutely recommend this Hotel.
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Date of stay: November 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from James Green, General Manager at Ravenwood Hall Hotel
Responded 2 weeks ago
Thank you for your kind comments and for mentioning Samy. We like to take our guests to the rooms so we can determine straight away whether anything is needed over and above our normal offering. We also like to point out the necessary amenities within the room. Your comments have been read by Samy and he is really pleased We're glad you were comfortable during your four day stay, and we hope to welcome you back soon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful surroundings with great food, very friendly helpful staff and service; very comfortable, cosy and clean - with plenty of hot water for taking a shower! A great value for money stay which was very enjoyable!
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Date of stay: November 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from James Green, General Manager at Ravenwood Hall Hotel
Responded 2 weeks ago
Thank you for taking the time to leave a review. We're really pleased you enjoyed your recent stay with us. The team here are working hard to ensure all our guests are welcomed and kept happy during their stay. We do hope you stay again soon and your feedback is really appreciated
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I recently stayed at the Ravenwood Hall Hotel in the Oak Room. The room was lovely and the food was great. Sammy helped me with any queries I had and was very helpful. Would happily stay again. Thank you
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Date of stay: November 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from James Green, General Manager at Ravenwood Hall Hotel
Responded 2 weeks ago
Dear Jalen Thank you so much for your review. We're really pleased you had a good stay with us and we were able to make you feel at home, whilst you were working in the area. We hope to welcome you back in the near future and do let us know when you are coming again Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a business promotional meeting at the Ravenwood Hotel. Our overall experience was fantastic. From organising the event to delivery of the event. The pavilion was beautiful and a great place for a presentational evening or any event. Staff were so incredibly helpful as we had to change details of the evening last minute, nothing was too much trouble. James the manager was so accommodating when we requested to change last minute details and he brought his experience to suggesting what would be the best option for us to choose. Nothing was too much trouble. On the evening the staff were attentive and helpful, nothing was too much trouble. The food was wonderful and everything brought out in a timely manor to match our meeting agenda. Feedback from the attendees after the meeting gave reference to how lovely the venue was and how good the food and wine was. Overall the experience was out of this world and I could not recommend the Ravenwood Hotel enough. A great experience and we will be booking future events there again. Thank you to all James and all of his staff. …
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Date of stay: November 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from James Green, General Manager at Ravenwood Hall Hotel
Responded 2 weeks ago
Thank you so much for your kind review and comments. The team are really pleased with the recent feedback we have been received and I am glad that your delegates were well attended to on the evening itself. We're always here to offer guidance and suggestions to anyone booking an event at the hotel, and guest satisfaction is top of our priorities. We hope we can cater for another event for you in the futute Kind regards James and team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$94 - US$154 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ravenwood hall country suffolk
LOCATION
United KingdomEnglandEast AngliaSuffolkBury St. Edmunds
NUMBER OF ROOMS
14
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Claim Your ListingRAVENWOOD HALL HOTEL - Updated 2023 (Bury St. Edmunds)
Frequently Asked Questions about Ravenwood Hall Hotel
Which popular attractions are close to Ravenwood Hall Hotel?
Nearby attractions include The Evidence Room (3.3 miles), Abbeygate Cinema (3.0 miles), and Abbey Gardens (2.8 miles).
What are some of the property amenities at Ravenwood Hall Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Ravenwood Hall Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Ravenwood Hall Hotel?
Conveniently located restaurants include Francela Restaurant, Cheers Restaurant, and Maison Bleue Restaurant.
Are there opportunities to exercise at Ravenwood Hall Hotel?
Yes, guests have access to a pool during their stay.
Are pets allowed at Ravenwood Hall Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Ravenwood Hall Hotel offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Are there any historical sites close to Ravenwood Hall Hotel?
Many travellers enjoy visiting Theatre Royal, Bury St. Edmunds (2.8 miles), St. Edmundsbury Cathedral (2.9 miles), and The Abbey (2.7 miles).
Is Ravenwood Hall Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.