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The Northgate

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Traveller (58)
Dining (20)
Room & Suite (10)
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Overview
  • Excellent67%
  • Very good19%
  • Average9%
  • Poor4%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Suites
5 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (222)
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Traveller rating
142
43
22
10
3
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142
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10
3
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11 - 15 of 220 reviews
Reviewed 15 March 2018

This is a great hotel to stay, eat and relax.The rooms are very comfortable. I would recommend book a suite. Thank you Roberto and Penny. I will for sure be back for another stay. Cannot recommend this hotel highly enough.

Thank stuartlewis76
Reviewed 15 March 2018

This was our first visit to The Northgate and we were not disappointed! We received a warm and friendly welcome on a arrival. We were a little early so had a drink in the bar. The staff were very attentive & knowledgeable about the wines....More

Thank Ann M
Reviewed 12 March 2018 via mobile

I went in for a birthday gathering on Saturday night the drinks and service were great Sat outside for the first time the set up was very nice and nice to have heaters that aren’t on timers Thank you Laurie

Thank Elliott F
Response from ChestnutGroup, Guest Relations Manager at The NorthgateResponded 13 March 2018

Dear Elliot F, Thank you so much for your kind comments. Glad the heaters came in handy! We look forward to welcoming you again soon. Best wishes, The Northgate

Reviewed 11 March 2018 via mobile

Been here several times before and was always delighted but this time whilst the food and service was good, the vibrancy of the place has changed from being something really special to just being ordinary. I used to think this restaurant was going places but...More

2  Thank Martin D
Response from ChestnutGroup, Guest Relations Manager at The NorthgateResponded 12 March 2018

Dear Martin D, Thank you for taking the time to review The Northgate. Although we have recently had a change in management we are confident that given some time to work on the finer details we will be ‘going places’ and we will deliver the...More

Reviewed 7 March 2018

Staff dressed down in jeans, dusty tables, mismatched china - the outside of this beautiful building promises much but the interior delivers little. There is no touch of luxury about the restaurant, scratched and marked tables and bland decor. The sauce on the lamb was...More

2  Thank happy1campers
Response from ChestnutGroup, Guest Relations Manager at The NorthgateResponded 12 March 2018

Dear happy1campers, Thank you for taking the time to give us your feedback. We are sorry to hear your experience did not match your expectations. We are now under new management and are reviewing all the finer details to ensure this level of disappointment is...More

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Most Booked Properties in Bury St Edmunds
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Room Service
Breakfast included
Banquet Room
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$208 - US$349 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$208 - US$349 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (58)
Dining (20)
Room & Suite (10)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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DaveTrip49AliAsh
10 February 2016|
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Response from Portrane | Reviewed this property |
Under new ownership, all I can say is fab !!'
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Room Tips
"last min booking reulted in very good rate !!"
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"The rooms are the front have a nice view out across the streets, but those at the rear are quieter."
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"our room faced the main road but wasn't a problem"
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"Book a Suite"
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