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Bannatyne Spa Hotel Bury St Edmunds

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Bannatyne Spa Hotel Bury St Edmunds
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470 Reviews from our TripAdvisor Community

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Showing 470: English reviews
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Birmingham, United Kingdom
Reviewed 4 days ago NEWvia mobile

Went here on a Virgin Experience Days voucher as a Christmas present. It was my first spa experience so I wasn't sure what to expect, but I loved it! Staff were very helpful, facilities were great, treatments were very good (we both had Swedish back, neck and shoulder massages), and the food was amazing. Our room had a lovely 4...

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Helpful?
Thank MrsWolf28
Hatfield Heath, United Kingdom
Reviewed 6 days ago NEW

I was taken here as a birthday gift with a voucher which included an overnight stay, a 25 min treatment, dinner and breakfast. Check-in was slightly manic as they made us fill in our spa forms and there was no where to sit to do this so leaning on stairs etc was not the best welcome (all the seats in...

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Thank Clodagh G
Sudbury, United Kingdom
Reviewed 1 week ago

I booked a spa break for my daughter and I. We had been there before it had been taken over and remembered it as being a cosy relaxing experience. I booked over the phone but when the confirmation came back( by email) it had been booked for the wrong date. Not a good start. When I phoned first time I...

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1Thank Maristubbs
Felixstowe, United Kingdom
Reviewed 1 week ago

We checked in for our Valentine's overnight stay and were pleased with the warm reception and the hotel room. We settled in, then each had a swedish back massage, followed by a couple of hours in the pool area. Very relaxing. The evening meal was superb, our compliments to the Chef who is clearly very talented and went out of...

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Thank Joanne M
Harlow, United Kingdom
Reviewed 1 week ago

Spent a very relaxing day at the spa, excellent staff and facilities. Spotlessly clean, different areas to relax in. Lovely lunch in restaurant. Definitely go again. Great massages by Lucy and Karen. General manager Darren very friendly and welcoming.

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Thank debbie2410_12
Reviewed 2 weeks ago

Myself and 3 friends have been coming here for the last 6 years and have always had a lovely relaxing weekend. Sadly on our last visit we found the treatments amazing, but the rest was very disappointing. The pool area is look very old and tatty, tiles are falling off the walls. There were far too many people for the...

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Thank Sarah C
Reviewed 2 weeks ago

I went here yesterday (sunday 12th) with my partner and i knew it was going to be amazing from the start. Pulling up to that beautiful manor looking hotel is amazing. We arrived at 11.30, got seen to straight away, wasn't very busy (which was a bonus, if you don't want it to be busy, arrive early-simple as that) The...

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Thank eward96
Reviewed 2 weeks ago via mobile

I used to visit as a treat when it was Clarice House and it was wonderful. But no longer... a truly disappointing meal with unhelpful staff who seemed disinterested and generally bored with their jobs. No longer did we feel treated and cared for, the atmosphere had completely changed to cold and impersonal. The spa facilities were ok but no...

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Thank Pumba W
Reviewed 2 weeks ago via mobile

Over crowded, couldn't even get a robe! No where to sit! Staff were lovely but clearly over whelmed by the amount of ppl booked in! Afternoon tea cakes were fab... Treats were lovely but felt a little rushed. Even the staff commented on this. I was a little disappointed, this was a gift and I dnt feel it was worth...

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Thank Kylie-Ann M
Bury St Edmunds, United Kingdom
Reviewed 2 weeks ago

Having been before my daughter and I we looking forward to a day of peace and relaxation. Despite the difficult booking process and just getting somebody to answer the phone we were looking forward to our day. We were a little surprised to find that towels and robes were no longer part of the package and were an extra charge....

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1Thank Lucy F

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service

Additional Information about Bannatyne Spa Hotel Bury St Edmunds

Address: Horringer Road | Horringer Court, Bury St Edmunds IP29 5PH, England (Formerly Clarice House)
Region: United Kingdom > England > East Anglia > Suffolk > Bury St Edmunds
Hotel Class:5 star — Bannatyne Spa Hotel Bury St Edmunds 5*
Number of rooms: 13
Also Known As:
Clarice House Hotel Bury St. Edmunds
Clarice Hotel Bury St Edmunds
Clarice Spa Bury St Edmunds
Bannatyne Spa Hotel Bury St Edmunds Suffolk
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Questions & Answers

Here's what travellers have asked, with answers from Bannatyne Spa Hotel Bury St Edmunds staff and other travellers.
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Bury St Edmunds, United Kingdom
6 months ago

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Questions? Get answers from Bannatyne Spa Hotel Bury St Edmunds staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms were clean but pool area lets it down.”
 of 5 bubbles sarahcO4073LJ, 13 Feb 2017 | Read review
“We stayed in Honolulu room which was lovely - spacious room with a huge bathroom”
 of 5 bubbles sonian178, 29 Jan 2017 | Read review
“I stayed in the Honolulu and summertime rooms.”
 of 5 bubbles cberti, 7 Jan 2017 | Read review
“Enquire about which room you have and if it has neighbours!”
 of 5 bubbles CloW86, 3 Jan 2017 | Read review
“Treat the staff with respect.”
 of 5 bubbles lilita777, 2 Jan 2017 | Read review
5 of 5