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Swan Hotel & Spa Lavenham

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Swan Hotel & Spa Lavenham
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1,102 Reviews from our TripAdvisor Community

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Showing 1,096: English reviews
Bexleyheath, United Kingdom
Reviewed 3 days ago NEW

Amazingly restful hotel and spa - situated in a quaint village with lots of lovely tea rooms and places of interest. The Swan is elegant but maintains a friendly atmosphere and provides a wonderful restaurant with an excellent menu. Would definitely return.

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Helpful?
Thank jenbadstevener
JaneLarcombe, Director of Sales at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We value customer feedback and appreciate your comments - thank you. If I can assist you further, at any time, please do let me know. Kind regards Jane Jane Larcombe Business Development Manager E: jane.larcombe@theswanatlavenham.co.uk

Stevenage, United Kingdom
Reviewed 3 days ago NEWvia mobile

Stayed here for two nights just prior to Valentine's Day, a very pleasant and relaxing time. We had a peaceful room at the back of the hotel adjacent to the side road, all facilities were of a good quality and scrupulously clean. Breakfast was excellent, a good choice on the menu and no self service the staff bring everything to...

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Thank 954ChrisS
Reviewed 4 days ago NEWvia mobile

I stayed in the swan with my partner for a relaxed getaway after a busy couple of months. We got what we came for and much much more. I don't know where to begin. From start to finish all the staff were wonderful, so helpful and friendly.. made us feel so welcome and took the time to engage with us...

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Helpful?
Thank eviean
London, United Kingdom
Reviewed 4 days ago NEWvia mobile

We had heard such good things about the Swan. The building and the town are magnificent. Our room was very nice. We went to the bar for a drink before dinner. There were two other couples waiting to be served. We waited 10 minutes to be served. The girl in the bar was not polite. The maitre d who took...

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Helpful?
1Thank Virginia H
JaneLarcombe, Director of Sales at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We are very sorry to hear that you were disappointed. However we so wish you had mentioned your disappointment to a member of the team or a duty manager at the time, so that we could have ensured that your dishes were re-cooked and re-served to your...

Reviewed 6 days ago NEW

Lovely hotel and great spa. Friendly staff and great evening meal with excellent service. Our room at the front of the hotel was noisy throughout the night and breakfast was served very slowly. Rooms need air-con.

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Helpful?
Thank andrewslifeofriley1
Takeley
Reviewed 6 days ago NEW

Just got back from 2 days in Suffolk and had a fantastic time at the spa. Was really well looked after for the duration by all the staff and the spa is 5 star. Awesome plunge pool outside in the courtyard. Can highly recommend and will be back!

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Helpful?
Thank PGAproTakeley
JaneLarcombe, Director of Sales at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. The Weavers' House Spa team will be thrilled to read your feedback. Thank you and we look forward to your next visit. If I can assist you further, at any time, please do let me know. Kind regards Jane Jane Larcombe Business Development Manager E: jane.larcombe@theswanatlavenham.co.uk

Greater London, United Kingdom
Reviewed 1 week ago NEW

Beautiful historical hotel. We booked last minute for the following 2 nights and had a Heritage bedroom,which included a 4 poster bed ,lovely bedroom,very clean and warm,everything very comfortable with a good size bathroom.Although we were told the size of the room was under the Gainsborough bedrooms.The situation was very quiet with no road noise ,just the creaking of the...

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Helpful?
Thank claire h
JaneLarcombe, Director of Sales at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We value customer feedback and appreciate your comments - thank you. The breakfast menu has different sections, so that guests can enjoy fresh fruit salad, cereals, porridge etc. as a first course, followed by a cooked breakfast, with various options available as their second course. The breakfast...

Suffolk
Reviewed 1 week ago via mobile

What an amazing place!! Beautiful historic building, friendly staff & the the food looked amazing! Visited the spa, would definitely recommend!! Also check out Village Gossip clothing shop over the road!

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Thank Carrie2108
Macclesfield, United Kingdom
Reviewed 1 week ago

Delightful staff giving good service. Quality food at sensible prices Comfortable bedrooms complimented by a well appointed bathroom with lovely toiletries. Good spa facilities and very clean. I would recommend this hotel for the more mature guests as it offers the kind of ambiance older clients enjoy. A drink in the Airmans Bar is a must to see the WW2...

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Thank ronnyandlinda
Matlock
Reviewed 1 week ago

Having stayed last year, when some aspects were unsatisfactory, the hotel’s subsequent customer service was faultless and resulted in a partially complimentary return visit. My friend and I stayed in room 2, Jacob, a lovely, spacious ground floor twin room that was extremely comfortable and well appointed. There was plenty of hanging space, along with a reasonable amount of hangers,...

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Helpful?
Thank Susan A
JaneLarcombe, Director of Sales at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We.re delighted to hear that you enjoyed your return visit and we look forward to seeing you again. If I can assist you further, at any time, please do let me know. Kind regards Jane Jane Larcombe Business Development Manager E: jane.larcombe@theswanatlavenham.co.uk

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Nestling in the Suffolk countryside, between Bury St. Edmunds and Sudbury, is The Swan Hotel & Spa in Lavenham, perhaps one of England's most iconic hotels. The Swan dates back to the 15th century when it played a key role in Lavenham's wool trade. Today it is a quintessential English country hotel and restaurant, proud of its achievement of AA 4 Red star, two AA Rosettes & Visit England Large Hotel of the Year 2013. Ancient oak beams and inglenook fireplaces blend beautifully with rich furnishings and fabrics to create the perfect ambiance for rest and relaxation. The historic old bar boasts a wonderful collection of memorabilia, including a wall signed by British and American airmen stationed at Lavenham Airfield during World War II. The Swan is a wonderful place in which to celebrate a variety of special occasions, including romantic weddings, christenings and family get-togethers. It is also a unique venue for seminars, meetings and conferences, where 15th century inspiration combines with 21st century innovation. ... more   less 

Additional Information about Swan Hotel & Spa Lavenham

Address: High Street, Lavenham, Babergh District CO10 9QA, England
Region: United Kingdom > England > East Anglia > Suffolk > Babergh District > Lavenham
Price Range: £105 - £216 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swan Hotel & Spa Lavenham 4*
Number of rooms: 45
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Also Known As:
Lavenham Swan Hotel
Swan Hotel & Spa Lavenham Suffolk
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Questions & Answers

Here's what travellers have asked, with answers from Swan Hotel & Spa Lavenham staff and other travellers.
8 questions
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Norwich, United Kingdom
Alicante, Spain
11 months ago
Hinckley, United Kingdom
8 months ago
1 month ago

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Questions? Get answers from Swan Hotel & Spa Lavenham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are beautiful”
 of 5 bubbles jenbadstevener, 18 Feb 2017 | Read review
“Avoid rooms at the front because of road noise.”
 of 5 bubbles andrewslifeofriley1, 15 Feb 2017 | Read review
“We would recommend our excellent and comfortable room on the ground floor ,only a couple of steps..and quiet.”
 of 5 bubbles clairehR737BP, 14 Feb 2017 | Read review
“There are some narrow stairs and corridors which may be a problem for some older guests”
 of 5 bubbles ronnyandlinda, 11 Feb 2017 | Read review
“ASK for a porter long walk to room with plenty of doors to open.”
 of 5 bubbles charleslM7573CB, 26 Jan 2017 | Read review
5 of 5