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Swan Hotel & Spa Lavenham

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Traveller (427)
Dining (88)
Room & Suite (65)
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Overview
  • Excellent70%
  • Very good21%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“gallery restaurant”(129 reviews)
“afternoon tea”(136 reviews)
“beautiful hotel”(54 reviews)
AMENITIES
Free Wifi
Free Parking
Hot Tub
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Rooms
6 Jun7 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,329)
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904
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Show reviews that mention
All reviewsgallery restaurantafternoon teabeautiful hotelold buildingsuffolk breakfastmain restaurantlow beamsjunior suitelounge areavenisonsconesfirst classspecial occasionold worldthe ground floorpublic areasbirthday treat
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1 - 5 of 1,321 reviews
Reviewed yesterday

We had a three-night stay, in a ground floor room. The room was nice, it had all the usual features with two comfortable chairs and some County magazines in new condition which provided interesting information about the area. The beds were a good size and...More

Thank Gordon C
Reviewed 5 days ago

We booked a table in the restaurant knowing that the evening would not be a cheap night out. We were not disappointed and found that quality came at a price. We opted for three courses (£40 per person) with a bottle of wine at £30....More

Thank barney487
Reviewed 5 days ago

We have just had a lovely 3nt beak at this hotel good food the staff were all friendly and helpful we were on the champagne weekend and it was really proper champagne not prosseco Lavenham the place is very quaint and interesting The only drawback...More

Thank 387jules69
Reviewed 5 days ago

We have just had a really super stay at the Swan . Lovely room immaculate bathroom. Restaurant bit expensive but worth it - really deserves its AA rosettes. Staff unfailingly cheerful and helpful. Wifi connection good and simple to access. Be aware the car park...More

Thank hisperica
Reviewed 1 week ago

Booked a heritage room and expected a room similar to the picture on their website. However the room we had was dull and characterless, a long narrow worn carpeted walk from the main hotel to room 28. Very disappointing and when I complained I was...More

Thank farmerfg
Response from John M, House Manager at Swan Hotel & Spa LavenhamResponded 6 days ago

Thank you for taking the time to share your review on Trip Advisor. We did try to contact you with regards to your stay prior to this review being posted. As of course you are now aware we have discussed and resolved this matter and...More

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Most Booked Properties in Lavenham, United Kingdom
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Things to do
Restaurant
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$128 - US$336 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$128 - US$336 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (427)
Dining (88)
Room & Suite (65)
Pool & Beach (2)
Business Centre & Event Rooms (6)
Family and Play Areas (2)
Questions & Answers
Ask a question
Sidney J
9 March 2018|
AnswerShow all 2 answers
Response from JaneLarcombe | Property representative |
I am happy to answer this question. We operate a system whereby all (100%) of tips, whether via cash or card payments, are split equally amongst all team members of the hotel and spa. If I can assist you further, please... More
0
Votes
sally50Benfleet
28 October 2017|
AnswerShow all 4 answers
Response from JaneLarcombe | Property representative |
We look forward to welcoming you and your canine companion. Yes, we do have specific dog friendly rooms, located closer to exits, to allow you to take your dog outside more easily. You can either choose to dine in the bar or... More
1
Vote
Jodie B
8 October 2017|
AnswerShow all 7 answers
Response from JaneLarcombe | Property representative |
I can confirm the Brasserie is indeed open on a Sunday evening. To book, please call 01787 247477. Alternatively please check the 'Dining' tab on our website for sample menus and the email address for table bookings. Kind... More
1
Vote
Room Tips
"Lots of changes of levels problems for the less agile"
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"The photos of the rooms on their website are not typical of the others in their category"
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"Get a room in the annexe wing (east facing) without pipes in it."
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"Room 5 upstairs no view but very quiet and dog friendly room"
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