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Rutland Arms Hotel

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443 Reviews from our TripAdvisor Community

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Showing 437: English reviews
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Manchester, United Kingdom
Reviewed 4 days ago NEW

Spent a wonderful weekend in Newmarket at the Rutland. Okay, the hotel is a bit tired and needs a bit of a renovation, but it's clean, full of character and the staff are so welcoming, friendly and helpful. If you're in love with horse racing like I am, this is a great place to stay. The food's good too! Very...

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Thank Michael R
Ipswich, United Kingdom
Reviewed 5 days ago NEW

Friendly helpful reception staff, hotel divided between different floors and corridors. Bedroom adequate but quite compact. Disappointed with breakfast, no marmalade available and cooked breakfast on the small side. Staff in this room were a bit surly especially when fresh hot tea was requested.

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Thank linp576
Essex, United Kingdom
Reviewed 1 week ago

this hotel does need a lot decorating this hotel has lots of stairs there is no lift as it is a listed building. staff were very friendly and caring the breakfast was very good there is also free parking the hotel is in the high street so ask for a room at the back. there is a nice court yard...

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Thank Jeff451
Suffolk, United Kingdom
Reviewed 2 weeks ago

We stayed one night sun to Monday,the noise when I walked into 1st room was not nice,was offered another room,but this was on high street and was really bad,again offered another room,appeared smaller not nice,so ended up back in original room,ended up having to put ear muffs in our ears,bath was stained,towels not really clean but simply put up with...

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Thank Kerry P
UK
Reviewed 4 weeks ago via mobile

Stayed first night in standard room which was very good. Last night we upgraded to a 'character room' which was essentially a suite,we really liked this room. Staff were very friendly and helpful. Ate in hotel restaurant both nights, the food was very good. Hotel oozes charm and character, as others have said perhaps some of the decor etc is...

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Thank rich20050
South Devon, United Kingdom
Reviewed 4 weeks ago

My trip to this hotel was a delight, welcoming, staff very caring and kind, My room was very good. The location was splendid, in the city the shops and people so friendly, shops well stocked. New manager who it seemed is making some impact judging by some of the staff . So that was encouraging, I enjoyed a restful few...

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1Thank Beryl1513
Reviewed 5 weeks ago

A great Hotel in the centre of Newmarket, staff friendly and extremely efficient. I was unfortunately ill in my room, the housekeeping team of 5 descended and cleaned everything up. The hotel is huge and expect to do a lot of stairs, but it adds to the character of the place. My room was newly renovated and can be described...

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Thank Lucas C
Brighton, United Kingdom
Reviewed 17 March 2017 via mobile

Bathroom a few hairs around bath. Side lights didn't work. Rather over priced. Breakfast ok. Food and drink is expensive. Get cheaper across the road. It was OK. The walls could do with sound proofing. I could here people in the next room.

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Thank LanaLil
Buckhorn, Canada
Reviewed 16 March 2017

My husband and I stayed at this quaint hotel last weekend. We were only expecting a place to put our heads for a couple of nights while visiting family but were pleasantly surprised to find a beautiful old inn where the staff goes the extra mile! My only suggestion to make the stay easier is to put a lift in...

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Thank Tracey E
Reviewed 12 March 2017 via mobile

Came to stay on Groupon deal, have to say after reading some reviews was a bit dubious, I can only assume people only make the effort to write bad reviews. We had a great stay, lovely old coach house oozing character, staff so friendly and helpful, rooms spotless and beds/linen A1, so comfortable, steak beautiful and breakfast 1st class, will...

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Thank Amanda0610

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Amenities

Highlights
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Rutland Arms Hotel
Rutland Arms Hotel
Cuisines: Bar, British, European, Pub
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Where history and hospitality combine.This 17th Century former Coaching Inn is at the top of the High Street in the heart of the vibrant racing town of Newmarket.The Hotel has a rich and vibrant history and has continued to offer the highest levels of service and hospitality throughout the years. The motto on the coat of arms, 'pour y parvenir' meaning 'to attain or succeed', underpins everything at the Rutland Arms.The Hotel is built around a cobbled courtyard that dates back to the 17th century reign of Charles II and now has 46 individually decorated bedrooms.The distinctive and attractive building retains many of the original period features adding to the charm and character of the Rutland Arms.For early risers, a morning stroll to the gallops is something not to be missed. Watching the horses out on exercise certainly builds up an appetite for a hearty breakfast.The Nell Gwynn bar is an ideal meeting place for morning coffee, drinks, lunch or a traditional afternoon tea. After a day at the races, celebrate in style with a drink in the wine bar and dinner in the award-winning Carriages Restaurant. ... more   less 

Additional Information about Rutland Arms Hotel

Address: 33 High Street, Newmarket CB8 8NB, England
Region: United Kingdom > England > East Anglia > Suffolk > Newmarket
Price Range: £55 - £140 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Rutland Arms Hotel 3*
Number of rooms: 46
Reservation Options:
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Also Known As:
Rutland Arms Hotel Newmarket, Suffolk
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Questions & Answers

Here's what travellers have asked, with answers from Rutland Arms Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in room 111 which is most people's favourite.”
michaelr155, 19 Apr 2017 | Read review
“There are lots of stairs, some rooms are on different sides of the hotel.”
linp576, 18 Apr 2017 | Read review
“Do not get room out the front on high St,NOISE”
kerryp652, 3 Apr 2017 | Read review
“It really depends on the needs of clients the staff would talk it through with them.”
Beryl1513, 20 Mar 2017 | Read review
“If you are staying at a weekend, ask for a room away from the main road if you are an early bedder”
BattyOne, 14 Feb 2017 | Read review
5 of 5