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White Hart Newmarket by Marston's Inns

134 High Street, Newmarket CB8 8JP England
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Traveller (40)
Room & Suite (15)
Dining (3)

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About

#7 of 9 hotels in Newmarket
Location
Cleanliness
Service
Value
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Bar / lounge
Restaurant
Highchairs available
Banquet room
Non-smoking hotel
Breakfast available
Kids' meals
Outdoor dining area
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Room features
Desk
Iron
Coffee / tea maker
Flatscreen TV
Sofa bed
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English
250Reviews2Q+A40Room tips

Reviews
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Lucy B wrote a review Dec 2023
King's Lynn, United Kingdom4 contributions1 helpful vote
+1
The food at the Marston's is the same as any other Marston's, good quality and reliably what you expect. The service in the bar/restaurant, however, is dire. Confusion placing an order, miscommunication between till and kitchen. We were delivered something we didn't order that wasn't even on the menu /beef madras curry, ordered chicken tikka masala). The seating is falling apart in the bar area, all the floors are sticky. The hotel is shockingly poor. Lots of creaky stairs to get to the rooms, through 2+ doors and corridors, floors all creaky and sticky, shoddy old bits of carpet, doors that had been clearly kicked in, broken steps in the corridors, whole area smelled awful to the point I bought some air freshener in the Savers across the road to use in the corridor! Room basic, not worth the money we paid. Windows overlooking High St were old sash ones half open in November with plexi glass layer inside, so all noise from High St pubs etc came in at night. Paint peeling all over. Toilet seat and toilet roll holder hanging off. Shower over bath dangerously slippy and no hand rail, my mother couldn't shower for 3 days. Bad smell in room too. Wouldn't recommend.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Mike wrote a review Dec 2023
Easingwold, United Kingdom4 contributions
Awful, the hotel in well situated in the High Street of Newmarket with parking. However, the hotel itself is in total need of refurbishment
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Petya A wrote a review Nov 2023
2 contributions
We celebrate mums 70th and was perfect place. Amazing sharers dishes, drinks and staff was so nice and very fast service. We stayed at the hotel toom and was lovely cosy and comfortable.Thank you everyone
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Alex wrote a review Nov 2023
14 contributions3 helpful votes
Lovely experience and staff were very nice and helpful. We came here for the day and stayed over as well. The room was very nice and welcoming , warm in a cold rainy autumn day. Arrived earlier than the check in time and they were happy to help us with the bag , offered us a table at the bar and had a drink while waiting. Staff attentive and good value for money ( coming from London this was a bargain) Very clean room and nothing was too much for them( asked for extra towels and got it immediately). We will be back on our next girls day out
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Date of stay: November 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Serena wrote a review Nov 2023
Bedford, United Kingdom29 contributions7 helpful votes
We booked this for after a wedding the room was what we expected of it a bed for the night but was also lovely to have a big bath! Was well needed after a full day and evening at a wedding for my sore feet and bad leg! The reception team were lovely and let us drop our stuff off to the room and check in before the wedding which was a life saver and really appreciated.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Scenic01825665602 wrote a review Oct 2023
1 contribution
We had a wedding in Newmarket and was only about 7 minutes from the venue which was perfect and ideal. We went with another couple which had another room. We checked in early because we were going to be back late and they told us the hotel isn’t manned past a certain time, so they gave us a key to get into the hotel. Got back about midnight, went to open our room and there was another couple in our room!!!!!! It was awful, we had basically been given the same room as someone else. We didn’t know what to do, no one at reception! No number to call, so we ended up sleeping on the floor of our friends room! We both have babies and was so looking forward to having a good nights sleep and a lie in for the first time in 8 months, but we slept on the hard floor of our friends room. Absolutely disgusting so disappointed- if our friends weren’t there we would have had to sleep in our car. Still affecting us now, so tired and our backs are killing us. Worst night of my life. We did get a refund but I feel like I need money for a massage!!!!
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Don’t book
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Bravehart1 wrote a review Sept 2023
32 contributions1 helpful vote
Had a weekend away, stayed at the hotel before with family. Got large double room on top floor wanted less noise from the bar as they had a dj, and it was fine not to loud, but it's a high street bar so expected for the location, had food in the town, came back for beers and cocktails fun night in the bar served quickly friendly staff. Breakfast in the morning nice and hot not bad for 20% off plus continental. If you want a central place to stay this is fine clean tidy needs a update on rooms but fine for a night away or party weekend.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Give car reg to reception for free parking, get 20% of meals, get a top floor room for less noise.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from White Hart, General Manager at White Hart Newmarket by Marston's Inns
Responded 25 Sept 2023
Thank you for your feed back we appreciate it and will pass this onto the team , we wish you all the best and hope to see you again in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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skki3330 wrote a review Aug 2023
4 contributions2 helpful votes
Charged us £125 for 1 night no breakfast! wasn't worth £50 for the night! Room was at best 3m sq im 5"7 and i just about fit in the bed. Dirty unloved decor. The showerhead needed descaling so it spurted outside the shower screen and made the floor wet. The pub it a young person's place so on a sat night there is a DJ until 1pm so you wont get any sleep until after that and then all you hear is some fan from the wall outside about 2-3 the nightclub across the road kicks out about 2ish and you will find out most of the other occupants staying in the hotel have come out the club so then you have shouting and door banging for the next hour. Because the room was so dingy we didn't notice until the morning that we had been sleeping on stained sheets!! Place is grimm so unless your 22 or below give it a wide birth!
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Book somewhere else
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from White Hart, General Manager at White Hart Newmarket by Marston's Inns
Responded 11 Sept 2023
We are sorry to hear that your stay was not a positive one , and if we had known that you were not happy with your stay , we might of been able to rectify any issues that had arisen . We are a lively high street bar on the weekends with djs and live bands playing to the early hours and we do advertise this , so that guests can make an informed choice. As for the rooms they are 10 years old and we are due for investment in 2024 . We wish you all the best .
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Darren C wrote a review Aug 2023
Manchester, United Kingdom54 contributions81 helpful votes
Chef can’t be bothered And Manager can’t manage…. Last orders 9pm… allegedly.. 20:50 tried to order some nibbles .. sorry chef turned everything off .. really ??? Manager has no balls to challenge chef … Pub full of people watching footie Just my opinion. But AVOID
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Date of stay: August 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from White Hart, General Manager at White Hart Newmarket by Marston's Inns
Responded 15 Aug 2023
Thankyou for your feed back we are sorry to hear you had a bad experience with us , however you were offered food after the indecent and even a refund to your room to which you refused . The Duty manager dealt with chef in question on the night, and chef is being dealt with. However i hope the free breakfast that you accepted this morning was sufficient . We wish you all the best .
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sarah H wrote a review Jul 2023
3 contributions
Absolutely lovely staff. Very lively place right in the centre of Newmarket ideal for races and shops. Fabulous breakfast available at very reasonable price. Thank you Dylan and team! Comfortable bed too.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marston's Inns, Revenue Management at White Hart Newmarket by Marston's Inns
Responded 30 Jul 2023
Hi Sarah H, thank you for taking the time to leave a review for us at White Hart by Marston's Inns. We're happy we could meet your expectations!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£50 - £93 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandEast AngliaSuffolkNewmarket
NUMBER OF ROOMS
18
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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WHITE HART NEWMARKET BY MARSTON'S INNS - Updated 2024 Prices

Frequently Asked Questions about White Hart Newmarket by Marston's Inns
Which popular attractions are close to White Hart Newmarket by Marston's Inns?
Nearby attractions include National Horse Racing Museum (0.1 miles), Studio Scribbles (0.1 miles), and The Makers' Shelf (0.3 miles).
What are some of the property amenities at White Hart Newmarket by Marston's Inns?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at White Hart Newmarket by Marston's Inns?
Top room amenities include a flat screen TV, a desk, and a sofa bed.
What food & drink options are available at White Hart Newmarket by Marston's Inns?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at White Hart Newmarket by Marston's Inns?
Yes, free parking is available to guests.
What are some restaurants close to White Hart Newmarket by Marston's Inns?
Conveniently located restaurants include Rose & Mango, The Bull ,Newmarket, and Mangiare Ristorante Italiano.
Is White Hart Newmarket by Marston's Inns located near the city centre?
Yes, it is 0.5 miles away from the centre of Newmarket.
Are there any historical sites close to White Hart Newmarket by Marston's Inns?
Many travellers enjoy visiting Moulton Packhorse Bridge (3.8 miles) and Burwell Castle (3.8 miles).