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Holiday Inn Guildford

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Holiday Inn Guildford
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661 Reviews from our TripAdvisor Community

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Showing 649: English reviews
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Reviewed 3 days ago NEW

Our daughter attends Guildford University and the Holiday Inn has been host to our Mothers' day treats for the duration of her degree. Me, Nanny and The Daughter get treated to a three course buffet lunch and a beautifully presented gift. James was our charming host on this visit and made sure we were aware of the Prosecco deals, when...

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Thank Sue S
Reviewed 4 days ago NEWvia mobile

I'm not that familiar with the holiday inn chain but was expecting travelodge standards. The venue is nice, staff are friendly and helpful, and the breakfast range surprisingly good too. Was surprised to see black pudding as an option and they had seeds to add to your cereal - little things but they help make it feel like they don't...

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Thank Roderick H
Michelle G, Hotel's PA at Holiday Inn Guildford, responded to this review

Dear Guest, thank you for taking the time to post a review. It's great to hear how much you enjoyed your time with us. I do hope we have the pleasure of welcoming you back in the near future. Kind regards Michelle Gillham, Hotel's PA

Doncaster, United Kingdom
Reviewed 5 days ago NEW

Easy enough to find and lots of parking. Only 1 receptionist for a queue of people so very slow to book in. Room was fine but a total lack of useful information was very frustrating. We had to ask about breakfast times and location as well as check out time - usually on a leaflet in the room and at...

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Thank Steve A
Michelle G, Hotel's PA at Holiday Inn Guildford, responded to this review

Dear Guest, thank you for taking the time to post a review following your recent stay. I am most concerned to hear your stay was not up to our usual high standards. I can offer no excuse, only my sincere apologies. Please be assured your comments have been forwarded to the management team for their review. Guest feedback forms a...

Telford, United Kingdom
Reviewed 6 days ago NEWvia mobile

This is a reasonable example of a Holiday Inn in a very good location. Like many of the hotels from this era they are getting old and tired and this shows here. Breakfast was discernibly cooked in a way to reduce the oil and fat content which is a very positive step although the black pudding isn't so tolerant of...

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Thank Andy810
Michelle G, Hotel's PA at Holiday Inn Guildford, responded to this review

Dear Guest, thank you for taking the time to post a review. Guest feedback forms a vital part of our business and it is through constructive comments we are able to improve the service we offer our guest, so thank you. I do hope we have the pleasure of welcoming you back in the near future. Kind regards Michelle Gillham,...

London
Reviewed 1 week ago

Having already spent several nights in the Holiday Inn group this year, I would say this is one of the best "older style" Holidays Inn's out there. However what makes this different is the staff attitude - which was lovely. Every member of staff that I came across on a Sunday evening greeted me and had knowledge about their product...

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Thank NickBestwick
Michelle G, Hotel's PA at Holiday Inn Guildford, responded to this review

Dear Guest, thank you for your kind comments regarding our staff. It is always motivating for all members of the team to receive positive feedback about the levels of service that have been delivered. I will of course share your comments with the team, I know they will be very pleased. I do hope we have the pleasure of welcoming...

Canton of Vaud, Switzerland
Reviewed 1 week ago

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Thank Vaudexpatlife
Michelle G, Hotel's PA at Holiday Inn Guildford, responded to this review

Reviewed 2 weeks ago

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Thank Sam S
Michelle G, Hotel's PA at Holiday Inn Guildford, responded to this review

Reviewed 2 weeks ago via mobile

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Thank Hannah N
Michelle G, Hotel's PA at Holiday Inn Guildford, responded to this review

Reviewed 3 weeks ago via mobile

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1Thank Nik R
Michelle G, Hotel's PA at Holiday Inn Guildford, responded to this review

London, United Kingdom
Reviewed 4 weeks ago

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Thank Veronica T
Michelle G, Hotel's PA at Holiday Inn Guildford, responded to this review

124 photos of this hotel

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Guildford staff and other travellers.
8 questions
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Chennai, Tamil Nadu, India
Cardiff, United Kingdom
Cardiff, United Kingdom
Malvern, United Kingdom
7 months ago

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Questions? Get answers from Holiday Inn Guildford staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from Reception, as some bedroom windows over look Reception, and might be noisy”
 of 5 bubbles NickBestwick, 19 Mar 2017 | Read review
“Ask for one without a connecting door to another room.”
 of 5 bubbles Vaudexpatlife, 16 Mar 2017 | Read review
“It can be a bit of a walk to reception so ask for one nearer when checking in.”
 of 5 bubbles veronicatrew, 25 Feb 2017 | Read review
“Close to the uni !”
 of 5 bubbles Sevenperrys, 1 Dec 2016 | Read review
“Executive rooms are good”
 of 5 bubbles 517janeb, 20 Nov 2016 | Read review
5 of 5