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Holiday Inn Express Newcastle Metro Centre

789 reviews
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Traveller (77)
Room & Suite (34)
Dining (10)
Overview
  • Excellent41%
  • Very good38%
  • Average14%
  • Poor4%
  • Terrible3%
Travellers talk about
“tgi fridays”(60 reviews)
“beans”(37 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Family Rooms
Bar/Lounge
Multilingual Staff
3.0 Star Hotel
All hotel details
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Reviews (789)Write a Review
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All reviewstgi fridaysfrankie and benniesbeanshi expresssofa beddual carriagewaythe breakfast areashopping triphot itemsfree breakfastminute drivebus stopcar parkyogurtbudget hotelself servicereception staff
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161 - 165 of 778 reviews
Reviewed 27 November 2016

Wow, the evening staff were so rude! I mean really rude. The room was dirty with plenty of mystery stains, old uncomfortable mattress with a choice of hard or hard and lumpy pillows. Bathroom was gross. There is a sign saying staff will be happy...More

Thank Review_guys
Response from HIEXNEWCASTLEMETRO, General Manager at Holiday Inn Express Newcastle Metro CentreResponded 30 November 2016

Dear Review_guys Thank you for taking time to leave a review of your recent visit. We are sorry to see that you did not enjoy a great stay with us. Guest Satisfaction is at the absolute heart of what we look to achieve everyday in...More

Reviewed 20 November 2016 via mobile

Stayed here with family overnight so that we could do some Christmas shopping at the metro centre. The hotel is about 10 minutes walk away from the metro along a cycle track next to the hotel. The staff were great...really friendly & helpful. The hotel...More

1  Thank jan1720
Response from HIEXNEWCASTLEMETRO, Front Office Manager at Holiday Inn Express Newcastle Metro CentreResponded 18 February 2017

Dear jan1720 Thank you for the great review regarding your recent stay at the Holiday Inn Express Newcastle Metro. Its good to know your stay at the Hotel was enjoyed by yourself and your family. The Hotel is really popular with shoppers as the Hotel...More

Reviewed 13 November 2016 via mobile

Stayed here last night in a ground floor family room, T122 we had, sofa bed already made up so room was a bit cramped unmade up it would have been decent sized, very clean, all the basics you need to get comfy though and nice,...More

1  Thank wulfman73
Response from HIEXNEWCASTLEMETRO, General Manager at Holiday Inn Express Newcastle Metro CentreResponded 9 December 2016

Dear wulfman73 Thanks so much for leaving a review of your recent stay. We are delighted that you have found our hotel to be perfect for your visit to Metrocentre. The staff are thrilled with your feedback and it is wonderful to have your recommendation...More

Reviewed 10 November 2016 via mobile

I have stayed in this hotel on a number of occasions when I have visited the area on business. The rooms are clean and the beds are comfortable. There is no restaurant in the hotel serving evening meals however the hotel is next to a...More

1  Thank Stuart P
Response from HIEXNEWCASTLEMETRO, General Manager at Holiday Inn Express Newcastle Metro CentreResponded 14 November 2016

Dear Stuart P Thanks for choosing our hotel for your recent stay in Newcastle. It is fantastic to hear that you are a regular visitor enjoy your business stays with us, finding our rooms to be lovely and clean and comfortable. We look forward to...More

Reviewed 5 November 2016 via mobile

Stayed here on the Friday night, fantastic hotel. Reception staff excellent, brilliant banter, made to feel very welcome even when we trailed garlic sauce all the way to our room 😂 Beds were comfy and the room was very clean. Will defiantly be back here...More

Thank Marie B
Response from HIEXNEWCASTLEMETRO, General Manager at Holiday Inn Express Newcastle Metro CentreResponded 14 November 2016

Dear Marie B Thank you for choosing Holiday Inn Express for your recent visit to Newcastle. It is fabulous to hear that you enjoyed a 'fab' stay. Our staff loves to ensure our guests feel at home, and we enjoy some good chat too! Our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Meeting Rooms
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Things to do
Bar/Lounge
Details
Price range
US$53 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$53 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (77)
Room & Suite (34)
Dining (10)
Questions & Answers
Ask a question
rick.ferries
20 September 2017|
AnswerShow all 6 answers
Response from Andy W | Reviewed this property |
Yes there is a lift
1
Vote
lillyno1
7 June 2017|
AnswerShow all 3 answers
Response from Derek H | Reviewed this property |
About £10 - £12
0
Votes
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Room Tips
"We had a view over the river Tyne to what is known as the tunnel top."
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"Ask for a room that overlooks the Tyne"
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"We were on 4 th floor very quiet and it was a twin room"
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"Ask for a room away from the rail side."
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