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Copthorne Hotel Newcastle

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Copthorne Hotel Newcastle
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1,755 Reviews from our TripAdvisor Community

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Showing 1,736: English reviews
Middlesbrough, United Kingdom
Reviewed 11 May 2014

Me and my girlfriend stayed here on 10th May 2014 and were extremely happy with our night there. The hotel is in a good location on the quayside and we had an excellent view overlooking the tyne. Our room was clean, the bed was comfortable and the staff were helpful and polite, I will be coming back here if I...

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Helpful?
2Thank Conman2013
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your stay with us this past weekend,. with particular regard to the hotel location, the cleanliness and comfort of the bedroom, and the high standard of guest service experienced. Your recommendation of the hotel to other tripadvisor readers is greatly appreciated, and I hope we will have the pleasure...

Doncaster, United Kingdom
Reviewed 11 May 2014 via mobile

We stayed here last year but ive just got my password reset. The Copthorne is one of the nicest hotels ive ever stayed and the room is absolutely fabulous. What stands out the most is the staff very friendly, professional & helpful. We look forward to staying there again next Saturday

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2Thank Andy C
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your most recent stay with us, with particular regard to the high standard of guest service experienced, and the quality of the bedroom. Your positive comments are greatly appreciated, and we look forward to welcoming you back again this coming weekend. Thanks again. Best regards, Ken Ellington, General Manager

Gloucestershire, United Kingdom
Reviewed 11 May 2014

I visited this hotel for a weekend in the city and to see a concert at the Metro Radio Arena. This hotel is in a fantastic location with lovely views across and down the river, and just a short stroll from the arena, town centre and Millennium Bridge. The rooms are nice and spacious with floor to ceiling windows and...

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1Thank DandelionMind
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Thank you for your review. I'm glad that you enjoyed your stay overall, with your constructive feedback noted for review with my management team. I hope we will have the pleasure of welcoming you back again soon. Best regards, Ken Ellington, General Manager

London, United Kingdom
Reviewed 7 May 2014

There is nothing wrong with this hotel, it is clean and the view of the Tyne is nice, but it's not special... Good location, polite staff. Comfy bed, nice TV, and they were very kind with the parking, allowing us to take a few extra hours for no extra cost. (We paid for an overnight stay, but the car stayed...

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Helpful?
Thank dr002jy
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Thank you for your review, with your constructive feedback noted for review with my management team. I hope we will have the pleasure of welcoming you back again soon. Best regards, Ken Ellington, General Manager

Antrim, United Kingdom
Reviewed 3 May 2014

My wife and I stayed at the hotel whilst visiting Newcastle. We found the hotel to have everything you would expect of a four star hotel, the staff were friendly and the hotel clean and the rooms comfortable and well equipped. The location of the hotel is very handy for anyone visiting the centre of Newcastle, which is only a...

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Helpful?
Thank ijallen52
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, with particular regard to the high standard of guest service from the hotel team, the cleanliness of the hotel, the comfort of your bedroom, and the great hotel location overlooking the river Tyne. Your recommendation of the hotel to other tripadvisor readers is greatly...

Glasgow
Reviewed 2 May 2014 via mobile

Stayed one night on business. Room was huge. Tired as some others have said but very clean, with a comfortable bed and new TV. Good location, short walk to train station and just along from the bottom of big street with lots of bars & restaurants. Breakfast was fine. Free parking within the hotel which is a bonus. Would stay...

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Helpful?
Thank EmilyyJayne
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, with particular regard to the high standard of guest service, the comfort and cleanliness of your bedroom, and the hotel location. Your recommendation of the hotel to other tripadvisor readers is greatly appreciated, and I hope we will have the pleasure of welcoming you...

Holywood, United Kingdom
Reviewed 1 May 2014

Booked a room in this hotel for my wife and I. When we arrived we were told there were no double beds left and the hotel was fully booked. We asked to upgrade and were told they were fully booked. A double room was booked yet they couldn't inform me in advance that they were not going to provide what...

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3Thank sombochris
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Sorry to learn of your personal disappointment, and that you have felt the requirement to rate the hotel at such a level due to room type allocation. It is worth mentioning that if your booking has been made through an external 3rd party agent, then that does not guarantee a specific room type, solely a request made to them. Best...

Gateshead, United Kingdom
Reviewed 29 April 2014

On Easter Saturday Northern Pride held its second Black Tie Ball at the Copthorne Hotel Newcastle situated on Newcastle's Quayside and a short walk from the train station and town centre. 89 Guests sat down to a fabulous meal followed by entertainment from Maggie May and a disco. The staff were brilliant and looked after everyone very well and the...

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Thank pegf1
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent charity event held with us over the Easter weekend, with particular regard to the high standard of guest service, the quality and cleanliness of hotel facilities, the calibre of food, and the ideal hotel location overlooking the River Tyne. Your positive feedback is greatly appreciated, and I...

Edinburgh
Reviewed 28 April 2014

My train arrived in the late evening and I walked around to the hotel. I'm not sure if there is a walking route that doesn't look dodgy that late, but I ended up calling someone to talk to just to be on the safe side. The route there and the different one I took by the steps back to the...

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Thank Fenedin
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, with particular regard to the standard and cleanliness of the bedroom, and the fine views overlooking the River Tyne, We are very close to the station, which costs £3.00 in a taxi. I hope we will have the pleasure of welcoming you back again...

Loughborough, United Kingdom
Reviewed 27 April 2014 via mobile

Stayed for one night, I was pleased with the service when I arrived and for the duration of my stay. The room was nice looking out to the river and the park on the opposite site. Whilst the room itself was clean the bathroom was rather dated but still usable and does not detract from the pleasure of the stay....

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Thank David L
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, with particular regard to the high standard of guest service experienced throughout, the quality of bedroom cleanliness, the great views from your bedroom overlooking the River Tyne, and the extensive car parking facilities. Your positive comments are greatly appreciated, and I hope we will...

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Hotel ... more   less 

Additional Information about Copthorne Hotel Newcastle

Address: The Close | Quayside, Newcastle upon Tyne NE1 3RT, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range: £62 - £134 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Copthorne Hotel Newcastle 4*
Number of rooms: 156
Reservation Options:
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Also Known As:
Copthorne Hotel Newcastle Upon Tyne
Hotel Style:
#17 Luxury Hotel in Newcastle upon Tyne
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Questions & Answers

Here's what travellers have asked, with answers from Copthorne Hotel Newcastle staff and other travellers.
10 questions
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Rotherham, United Kingdom
Northampton, United Kingdom
over a year ago
Manchester UK
1 month ago

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Questions? Get answers from Copthorne Hotel Newcastle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on the 3rd floor and it was quiet, not much view of the city unless you are on the side of the river.”
 of 5 bubbles Tunlapa, 20 Mar 2017 | Read review
“Im not sure if all rooms overlook the river but if not make sure you ask for one!”
 of 5 bubbles Bibstermanu, 18 Mar 2017 | Read review
“Ask for rooms looking over the river, view is lovely”
  • Other end of the room with sofa, desk etc
  • View of some of the bridges. When these are lit at night it is very pretty.
  • King size bed and window faces the river
 of 5 bubbles urbanfox1, 16 Mar 2017 | Read review
“High up for the views”
 of 5 bubbles Trapezequeen, 6 Mar 2017 | Read review
“A riverside balcony is worth having!”
 of 5 bubbles richardbS7246MR, 27 Feb 2017 | Read review
5 of 5