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Surtees Hotel

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Traveller (222)
Room & Suite (91)
Dining (1)
Overview
  • Excellent5%
  • Very good30%
  • Average27%
  • Poor15%
  • Terrible23%
Travellers talk about
“city centre”(43 reviews)
“hotel entrance”(10 reviews)
“an iron”(9 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Bar/Lounge
Restaurant
3 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (611)
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161 - 165 of 600 reviews
Reviewed 12 October 2015

Down for rugby world cup, did the job for a group of boys, but wouldn't be a place to take your wife/girlfriend. Grubby, beds uncomfortable, rooms cards deactivate as soon as you leave. reception uninterested to say the least. Room 1 was roasting, although no...More

2  Thank Peebles2013
Reviewed 11 October 2015 via mobile

The location is good for the train station, nearby restaurants and the city centre. It was also the most reasonable price we could find in the area. Downsides: check in was fairly impersonal and didn't provide much useful information such as breakfast times. Breakfast didn't...More

Thank Katie M
Reviewed 6 October 2015

Stayed in this hotel many times, staff as always friendly! The location is fantastic, 5 minutes walk from the central train station and great for the diamond strip! Wouldn't stay anywhere else in Newcastle if I'm honest!

1  Thank Kerri R
Reviewed 5 October 2015

What a dump! OK I understand hotels "jacking up" prices when there's a big sporting event and the Rugby World Cup falls into this category but the Surtees was just taking advantage(that's a nice way of putting it!). Reception area was untidy and uninviting (receptionist...More

2  Thank Graham R
Reviewed 3 October 2015

We stayed here a couple of weeks ago for a little getaway and I can honestly say it was the worst hotel I have ever stayed in. The carpet on the stairs was all torn away and dirty, however, we kept an open mind after...More

Thank Hannah L
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About
Amenities
Top amenities
Bar/Lounge
Free High Speed Internet (WiFi)
Things to do
Bar/Lounge
Details
Price range
US$66 - US$154 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$66 - US$154 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (222)
Room & Suite (91)
Dining (1)
Questions & Answers
Ask a question
387kate
2 June 2017|
AnswerShow all 4 answers
Response from Daniel F | Property representative |
Hi Gemma, the deposit scheme is only for large group bookings. We look forward to welcoming you soon.
1
Vote
Oliviataylor1993
7 December 2016|
Answer
Response from Daniel F | Property representative |
Hi Olivia, yes there are. Please let us know if you have any further questions.
0
Votes
Sarah W
10 November 2016|
AnswerShow all 4 answers
Response from lmorby | Reviewed this property |
Not far, it's an easy walk - maybe 15 or 20 minutes. Cab ride would be fast.
0
Votes
Room Tips
"If you have problems with mobility as the lift is never getting fixed then request a ground floor room"
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"All rooms clean that's enough"
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"stay elsewhere"
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"Stay somewhere else!"
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