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BEST WESTERN Gibside Hotel

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237 Reviews from our TripAdvisor Community

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Showing 234: English reviews
A TripAdvisor Member
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4 reviews
Reviewed 3 days ago NEWvia mobile

Attended our friends wedding her yesterday a lovely venue drinks reasonably priced and the food delicious. The staff were extremely helpful especially Ann who is excellent at her job would highly recommend this venue

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Thank A TripAdvisor Member
Joy B, Manager at BEST WESTERN Gibside Hotel, responded to this review

Thank you for taking he time to review our venue. I am so pleased that you enjoyed your friend's wedding and our staff to be helpful Kind regards Joy

Reviewed 6 days ago NEWvia mobile

Only a short visit but everything was just right for me. Nice quiet hotel. Parking nearby. Very nice staff. No waiting at breakfast and a lovely comfortable room and bed. Would be very happy with a longer stay.

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Thank ALT8566
Joy B, Manager at BEST WESTERN Gibside Hotel, responded to this review

Thank you for taking the time to review our hotel. We are pleased that you enjoyed your stay and look forward to seeing you again soon. Kind regards Joy

Swansea County, United Kingdom
Reviewed 1 week ago

haven't even finished my stay yet, when I booked in the lady on the front desk was really nice and friendly and had excellent manners and made it so easy to check in, I don't often eat in the hotel restaurants but had my 2nd night meal tonight and was served by 2 exceedingly delightful women, I believe there names...

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Thank matthewruss2012
Joy B, Manager at BEST WESTERN Gibside Hotel, responded to this review

Thank you so much for taking the time to review our hotel and for your kind comments. i am pleased that you have enjoyed your stay with us and that you found our staff to be helpful and efficient. We do endeavor to provide good customer care and strive to provide a comfortable and friendly atmosphere. We look forward to...

Bishop Auckland, United Kingdom
Reviewed 2 weeks ago

First time here for New Year's Eve, free parking opposite when we arrived, and a good venue. Staff were very helpful, room reasonable but need of some TLC, especially the toilet in room 309 that seems to fill forever. Pre drinks and a well setup table for 12 of us, staff very attentive and all the meals arrived promptly for...

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Thank Philip R
Joy B, Manager at BEST WESTERN Gibside Hotel, responded to this review

Thank you for taking the time to review our hotel. We are pleased that you enjoyed your stay with us and hope to see you again in the future Kind regards Joy

Worcester Park, United Kingdom
Reviewed 2 weeks ago via mobile

My husband, sister, brother in law and myself had flown up to Newcastle and were staying at the Best Western Gibside the week before Christmas. We had hired a car from the airport and had put Front Street in the sat nav but we couldn't find the entrance or car park. We called the hotel who then told us the...

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Thank jlodavison
Joy B, Manager at BEST WESTERN Gibside Hotel, responded to this review

Thank you for taking the time to review our hotel. We look forward to welcoming you back in the future. Kind regards Joy

Gateshead, United Kingdom
Reviewed 2 weeks ago via mobile

Spent our 2nd New Year's Eve here,excellent value for money. Lovely room with a huge bed which was spotlessly clean. Dinner was great,well served and presented,tasted delicious could not ask for more. Breakfast freshly made with a good buffet choice for cold items. Thanks to all at the Gibside for a great New Years Eve.

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Thank cathclenn
Joy B, Manager at BEST WESTERN Gibside Hotel, responded to this review

Thank you for taking the time to review our hotel. We are so pleased that you enjoyed your stay with us and your New Year's Eve celebration. We wish you a Very Happy New Year and hope to see you again on 31st December this year. Kind regards Joy

King's Lynn, United Kingdom
Reviewed 3 weeks ago

We've stayed here before, having relatives nearby. Latterly, we've been staying at another hotel, sited by a local major tourist attraction but they've been getting more and more expensive. Gibside is not the Ritz but it is a perfectly good hotel 20-30 minutes from central Newcastle. Worth stretching to a superior room which will give you a magnificently wide bed....

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Thank tyketyke
Joy B, Manager at BEST WESTERN Gibside Hotel, responded to this review

Thank you so much for taking the time to review our hotel and I am pleased that you enjoyed your stay with us. We look forward to welcoming you back soon. Kind regards Joy

Leicester, England, United Kingdom
Reviewed 28 November 2016 via mobile

We arrived at the Gibside on Sunday afternoon to a very friendly welcome by the reception staff. Our room was a standard big group hotel type room - clean and well presented. It had a super king sized bed which was very comfortable. We met with our friends in the upstairs bar and enjoyed sandwiches and drinks - again the...

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Thank Davericho52
Joy B, Manager at BEST WESTERN Gibside Hotel, responded to this review

Thank you for taking the time to review our hotel. I must apologise for your disappointment at breakfast. Our breakfasts are normally freshly cooked and i will investigate why on this occasion the quality was not up to standard. We look forward to seeing you again in the future. Kind regards Joy

Galashiels, United Kingdom
Reviewed 23 November 2016

Booked this place on a last minute deal after coming down to Newcastle to visit urgently a hospitalised relative nearby. The hotel isn't in the centre of town but in the area of Whickham - quite a way from the centre, but very handy (5 mins drive) for the Metro Centre. The room was very comfortable, with quite possibly the...

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Thank Callum C
Joy B, Manager at BEST WESTERN Gibside Hotel, responded to this review

Thank you for taking the time to review hotel and i am pleased that you enjoyed your stay with. us. We look forward to welcoming you back in the future. Kind regards Joy

Reviewed 21 November 2016

Very clean room overlooking valley. Breakfast was okay but not the best, cold plates not a great start. Evening meals,,, first night okay but second night I had to send half back. Steak tough as old boots badged up as Rib Eye and ''Roast'' potatoes were dripping in fat fresh from deep fat fryer. Would stay again but maybe eat...

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Helpful?
Thank Paul T
Joy B, Manager at BEST WESTERN Gibside Hotel, responded to this review

Thank you for taking the time to review our hotel. I am sorry that you were disappointed with our food and hope that you will give us a chance to prove that normally the quality of our food is excellent. We look forward to welcoming you back soon. Kind regards Joy

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Paco's Restaurant
Paco's Restaurant
Cuisines: British
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
The BEST WESTERN PLUS Gibside Hotel, in the center of wonderful Whickham Village, has the location, location, location you are looking for - whether you are here on business or staying at your leisure. Built in 1982 and extended in 1990, the hotel has a reputation for relaxation. In a historic village setting, it is little wonder that many television productions have been filmed in the area. Our friendly staff, many of whom have been at The BEST WESTERN PLUS Gibside Hotel for over 25 years, will give you a true home-away-from-home experience. Friendly and caring, they will make your comfort their top priority from the moment you check in. ... more   less 

Additional Information about BEST WESTERN Gibside Hotel

Address: Gibside Arms Hotel Front Street | Whickham, Newcastle upon Tyne NE16 4JG, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range: £74 - £106 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN Gibside Hotel 3.5*
Number of rooms: 45
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Gibside Hotel staff and other travellers.
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Portrush, United Kingdom
over a year ago

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Questions? Get answers from BEST WESTERN Gibside Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed in room 205 and it was lovely although phone charge plugs could be closer to the bed”
 of 5 bubbles matthewruss2012, 12 Jan 2017 | Read review
“Busy road at the front but recycling bins at the rear. On balance get the back of the hotel.”
  • Our room
 of 5 bubbles tyketyke, 3 Jan 2017 | Read review
“Rooms at the car-park side are quieter as they are away from the parade of shops, pubs etc”
 of 5 bubbles 254callumc, 23 Nov 2016 | Read review
“Choose a room overlooking the Tyne Valley”
 of 5 bubbles mendiprambler, 27 Oct 2016 | Read review
“I'd definitely recommend the Junior Suite, for not much of a price difference this room was a lot bigger!”
 of 5 bubbles eliseclarkson, 25 Oct 2016 | Read review
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