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Holiday Inn Express Newcastle City Centre

1,232 reviews
Traveller (118)
Room & Suite (53)
Dining (17)
  • Excellent42%
  • Very good39%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“city centre”(151 reviews)
“train station”(71 reviews)
Free Wifi
Breakfast included
Non-Smoking Hotel
Multilingual Staff
Wheelchair access
Business Centre
3.0 Star Hotel
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4 Mar5 Mar
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,232)Write a Review
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All reviewscity centrecar park next doortrain stationscrambled egg and beansfree breakfastsofa bedbusy roadst james parkexcellent locationmulti storeyself servicebudget hotelstag and hen partiesreception staffmin walkstayed here for two nightsyogurt
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11 - 15 of 1,162 reviews
Reviewed 28 December 2017 via mobile

Had a one night, mid week stay whilst visiting for a football match at St James’ Park. The hotel is ideally situated for the ground and the town centre bars, restaurants and shopping areas. The bedroom was a family room and we found it very...More

Thank craig t
Reviewed 27 December 2017 via mobile

Booked a room on their website to attend a graduation ceremony. Received confirmation email and the booking was showing on there app so thought everthing was covered. We arrived late afternoon asked for our name to be told sorry we dont have a booking in...More

Thank David D
Response from IHGService, Guest Relations Manager at Holiday Inn Express Newcastle City CentreResponded 10 January 2018

Hello David D, Thank you for your review regarding your recent stay at Holiday Inn Express Newcastle City Centre, UK. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you...More

Reviewed 23 December 2017

A fabulous place to stay on the outskirts of Newcastle city centre. Easy walking distance to all the shops and restaurants and polite staff. With very clean rooms and breakfast included, what's not to like? Parking is available in the neighbouring 24 hour Grainger Town...More

Thank Sheeplet
Response from Lorraine W, Manager at Holiday Inn Express Newcastle City CentreResponded 5 weeks ago

Dear Guest Many thanks for taking the time to write your review it is great to hear you enjoyed your stay. It is also fabulous to hear that you found us within easy walking distance to all the shops and restaurants We hope to see...More

Reviewed 19 December 2017 via mobile

Pleasant and helpful staff, convenient (5 mins walk from Central Station). Room was fine, clean, good bed linen and bath towels. Good shower. Good quality loo roll! Basic breakfast but tasty. Taxis very cheap in Newcastle too.More

Thank Dan S
Response from Lorraine W, Manager at Holiday Inn Express Newcastle City CentreResponded 20 December 2017

Dear Valued Guest Thank you for your recent review. We are pleased that you enjoyed your stay with us and found your room clean and comfortable with everything you required. We are also pleased that you found us to be in a good location for...More

Reviewed 13 December 2017 via mobile

A great hotel situated in the city and with only a five minute walk to the train station and to the city centre as well great place to stay and is also ideal for staying there if your going to Newcastle United football club friendly...More

Thank Mark R
Response from Lorraine W, Manager at Holiday Inn Express Newcastle City CentreResponded 14 December 2017

Dear Valued Guest Thank you for your wonderful 5 star review. We are so pleased that you enjoyed your stay with us and found us to be in the perfect location for everywhere you wanted to be. Our staff will be happy to hear that...More

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Awards & Recognition
Certificate of Excellence
Top amenities
Breakfast included
Free High Speed Internet ( WiFi )
Hotel Amenities
Breakfast included
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Things to do
Price range
US$68 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Price range
US$68 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (118)
Room & Suite (53)
Dining (17)
Questions & Answers
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Mrittika M
28 January 2018|
Response from Fiona K | Reviewed this property |
4 August 2017|
AnswerShow all 3 answers
Response from cmaccallu | Reviewed this property |
No there isn't but there is a car park right next door and I think it's cheap if you are staying at the hotel
Room Tips
"Better view from higher floors!!"
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"Courtyard facing rooms tend to be quieter. Great views from the fifth floor."
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"Our room faced City Quadrant building at front of hotel so a little quieter as away from main road at back."
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"rooms facing square would be best"
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