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Albatross Hostel
51 Grainger Street, Newcastle upon Tyne NE1 5JE England
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About
#1 of 5 hostels in Newcastle upon Tyne
Location
Cleanliness
Service
Value
Award winning hostel in the heart of Newcastle City Centre. With 172 beds in rooms ranging in size from 2 bed to 12 bed we can accommodate any party. Rooms are fitted with lockers and independent heating controls. Guests have access to shared bathrooms, our fully equipped self-catering kitchen, the TV lounge and our games area with pool table and dart board. Free tea, coffee and toast is available all day. We also offer a range of facilities in-house to make your stay comfortable and convenient, including a laundry, inclusive bed linen and towel hire available. We pride ourselves on providing a safe, friendly and welcoming environment. With CCTV throughout, free wi-fi in the public areas and no curfew policy to ensure you have safe fun during your visit to Newcastle.
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Property amenities
Paid public parking nearby
Free internet
Vending machine
Baggage storage
Shared bathroom
24-hour front desk
Laundry service
Self-serve laundry
Internet
Shared kitchen
Shared lounge / TV area
ATM on site
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Room features
Safe
Kitchenette
Room types
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Centrally Located
Languages Spoken
English, Spanish, Dutch, German
Location
100Great for walkers
Grade: 100 out of 100
358Restaurantswithin 0.3 miles
233Attractionswithin 0.3 miles
177Reviews2Q+A29Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
Location was good, beds were comfortable but that's the only good thing about it.
One of the staff members acussed my friend for spitting down the stairs in which she was completely wrong apparently she seen him on CCTV but it was someone else.
You have to climb 2 flights of stairs to go to the bathroom and the shower. No towels provided for guests. Sometimes toilet paper isn't replaced by staff when empty.
The kitchen is beside the bathroom, there was a constant smell of Indian food throughout the corridor. No one seemed to clean up after themselves, of course cooking your food is completely ok but the constant smell of curry, korma etc was horrendous when trying to get a shower or go to the toilet.
One of the staff members acussed my friend for spitting down the stairs in which she was completely wrong apparently she seen him on CCTV but it was someone else.
You have to climb 2 flights of stairs to go to the bathroom and the shower. No towels provided for guests. Sometimes toilet paper isn't replaced by staff when empty.
The kitchen is beside the bathroom, there was a constant smell of Indian food throughout the corridor. No one seemed to clean up after themselves, of course cooking your food is completely ok but the constant smell of curry, korma etc was horrendous when trying to get a shower or go to the toilet.
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Date of stay: March 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Emmeline Wilko wrote a review Sept 2022
Saltburn-by-the-Sea, United Kingdom6 contributions2 helpful votesSolo female traveller!
This was my first time in a hostel and I have to say I will be returning. Perfect location, warm and safe rooms and despite being a bank holiday, it wasn't noisy at all.
The staff were absolutely fantastic. They moved me from a 4 bed dorm with 3 guys to a 6 bed female dorm they had space in so I'd feel safer, without me even asking. I had an issue with my card and they did their very best to help me fix it. Honestly can't thank them enough. Would highly recommend and will be returning.
This was my first time in a hostel and I have to say I will be returning. Perfect location, warm and safe rooms and despite being a bank holiday, it wasn't noisy at all.
The staff were absolutely fantastic. They moved me from a 4 bed dorm with 3 guys to a 6 bed female dorm they had space in so I'd feel safer, without me even asking. I had an issue with my card and they did their very best to help me fix it. Honestly can't thank them enough. Would highly recommend and will be returning.
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Date of stay: September 2022Trip type: Travelled solo
Room Tip: Make sure you have £5 cash for the refundable deposit.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Malhotra Group, Owner at Albatross Hostel
Responded 21 Sept 2022
Thank you for leaving us this wonderful review Emmeline! We are delighted to hear that you are happy with your stay with us at the Albatross Hostel. We hope to be welcoming you back very soon! 😊
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This city centre hostel is outstanding for long or short stays in the heart of the city. Room are basic and very clean. Kitchen where you can cook a meal tea and coffee is free. Would I stay again yes most definitely. Staff are friendly and helpful.
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Malhotra Group, Owner at Albatross Hostel
Responded 3 Nov 2021
Thank you for a great review. We are pleased to hear you enjoyed your stay with us and you would return when you are next visiting Newcastle.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Roughly 25 of us stayed at the Albatross in July '22.
Good points: it was clean, the staff were friendly, kitchen/shared facilities were ok and again clean and well looked after. The hostel is in a good spot in the middle of lots of bars and restaurants. For budget accommodation, it is difficult to complain a great deal.
Bad points: our room was absolutely sweltering, which made sleep difficult, and we couldn't open the window. The toilets, while serviceable and clean were a shared facility and unfortunately our room was about 2 flights of stairs (down, across a corridor and back up again) away from them. No lift to our room on the 3rd floor also wasn't ideal.
In summary, I'm sure the heat issues aren't a regular occurrence. So, if you want somewhere budget, that is clean with nice staff, and are not bothered about shared toilet facilities that could be a few mins away from your room, this place is an ok base for Newcastle.
Good points: it was clean, the staff were friendly, kitchen/shared facilities were ok and again clean and well looked after. The hostel is in a good spot in the middle of lots of bars and restaurants. For budget accommodation, it is difficult to complain a great deal.
Bad points: our room was absolutely sweltering, which made sleep difficult, and we couldn't open the window. The toilets, while serviceable and clean were a shared facility and unfortunately our room was about 2 flights of stairs (down, across a corridor and back up again) away from them. No lift to our room on the 3rd floor also wasn't ideal.
In summary, I'm sure the heat issues aren't a regular occurrence. So, if you want somewhere budget, that is clean with nice staff, and are not bothered about shared toilet facilities that could be a few mins away from your room, this place is an ok base for Newcastle.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Malhotra Group, Owner at Albatross Hostel
Responded 27 Jul 2022
Thank you for taking the time to leave us the review Matthew! We appreciate all the feedback you have provided to improve our customer experience. If you would wish to contact manager@albatrossnewcastle.co.uk regarding this and we can investigate further on this.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room was basic but spotlessly clean, as were the toilets & showers. The bed was very comfortable & the heating was good, and it wasn't as noisy as I expected. The staff were friendly & very helpful too. This was my first time staying at the Albatross Hostel as I was going the Darren Hayes concert at the O2 City Hall & it wasn't too far from the venue. I would recommend this hostel to anyone & would definitely stay there again.
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Date of stay: April 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Malhotra Group, Owner at Albatross Hostel
Responded 5 Apr 2023
Thank you for leaving us this wonderful review! We are delighted to hear that you are happy with your stay with us at the Albatross Hostel. We hope to be welcoming you back very soon! 😊
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My partner and I stayed at the Albatross hostel for one night on Saturday 21st April. We had tried to book into a hotel but found everything was really expensive so decided to try a hostel instead. We have stayed in hostels on the continent before but not in this country so it was good to give it a go. The Albatross only opened in February this year and I don't think it has had much publicity as yet.
We arrived fairly early (11.30am) and after driving around the one way system about 3 times, finally found the Albatross. It is in a brilliant location - on Grainger Street - which is slap bang in the city centre about 2 minutes walk from the central train station and the shops and nightlife. We were off to the football for the afternoon and St James is only 10 minutes away.
The staff were extremely friendly and helpful - especially in finding the parking which is in an alley just off the dreaded one way system. Staff gave us maps to find our way around and the reception was filled with the usual leaflets of things to do in and around the city. As well as that there were bus and train timetables.
Our room was a twin room with bunk beds. There aren't any rooms with en-suite but the showers and toilets were fine, the only criticism being that they were on the other side of the building. Everywhere we ventured in the hostel seemed to be really clean although we didn't manage to venture to the kitchen or lounge due to a few too many drinks on the Saturday night!
Newcastle is a great place and the Geordies are one of the nicest people in this country. I would recommend the Albatross as a good, cheap alternative to a hotel for younger people and couples.
We arrived fairly early (11.30am) and after driving around the one way system about 3 times, finally found the Albatross. It is in a brilliant location - on Grainger Street - which is slap bang in the city centre about 2 minutes walk from the central train station and the shops and nightlife. We were off to the football for the afternoon and St James is only 10 minutes away.
The staff were extremely friendly and helpful - especially in finding the parking which is in an alley just off the dreaded one way system. Staff gave us maps to find our way around and the reception was filled with the usual leaflets of things to do in and around the city. As well as that there were bus and train timetables.
Our room was a twin room with bunk beds. There aren't any rooms with en-suite but the showers and toilets were fine, the only criticism being that they were on the other side of the building. Everywhere we ventured in the hostel seemed to be really clean although we didn't manage to venture to the kitchen or lounge due to a few too many drinks on the Saturday night!
Newcastle is a great place and the Geordies are one of the nicest people in this country. I would recommend the Albatross as a good, cheap alternative to a hotel for younger people and couples.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The place is centrally located but unfortunately the walls are paper thin and the windows are really old. We were woken up several times during the night. Toilets were not v clean. Staff seemed polite enough.
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Date of stay: May 2017Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Albatross H, Manager at Albatross Hostel
Responded 9 Jun 2017
Hi, Thanks for leaving a review. We are really sorry to hear that you encountered some issues during your stay. We are still going through a refurbishment here and I will pass on your comments to the Team in charge of this. Kind regards The Albatross Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not sure how this place has managed to get good reviews about its staff, because they're terrible. Didn't appreciate the lecture on arrival, spoken to like I was a child. Then I ask a question and I'm told to shut up... Its really confusing why people like this work in customer service. That aside, room was nice and had a great stay.
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Date of stay: May 2015Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ericahigginsbutler wrote a review Sept 2014
Stockton-on-Tees, United Kingdom217 contributions95 helpful votesi booked this to save hassle of getting to newcastle the morning of my GNR and i was very suprised at how clean the whole place was showers toilets kitchen rooms were all cleaned to a very high standard having only ever stayed in a hostel on my hen night with 16 girls before ..but it was very central not far from train station and bus station in eldon sq ..there is a supermarket over the rd too and they included in the cost unlimited tea coffe and toast for breakfast i would defos stay here again as it was also central to the gnr start line too ..and for 22.50 a night bargin most of the ppl apart from 2 were all doing the gnr too xx
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Date of stay: September 2014Trip type: Travelled as a couple
Rooms
Service
Sleep Quality
Room Tip:Â rooms at the back were quiet but free wifi is in kitcken area only
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I would not recommend anybody to stay in this hostel if you want any sleep. I have come home absolutely exhausted due to the drunken party go-ers who don't care if they wake anybody else up in the hostel. There was also constant banging and crashing noises come from rooms above and around the hostel. I complained to the reception desk that I did not get any sleep due to the noise and they just laughed.
Awful awful place.
Awful awful place.
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Date of stay: June 2014Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
"Gregg's is a few doors up Didn't try it but guy with beard on reception highly recommend it."Read full review
"If you want cleanliness don’t go here and watch them trying to take your deposit any excuse not to give it back "Read full review
Emmeline Wilko wrote a tip Sept 2022
Saltburn-by-the-Sea, United Kingdom6 contributions2 helpful votes"Make sure you have £5 cash for the refundable deposit."Read full review
"Stay in a room that’s not street facing, the Yates pub across the road has an alarm that goes off all night 😂"Read full review
PRICE RANGE
£15 - £30 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
albatross backpacers in! hotel newcastle upon tyne
LOCATION
United KingdomEnglandTyne and WearNewcastle upon Tyne
NUMBER OF ROOMS
26
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Frequently Asked Questions about Albatross Hostel
Which popular attractions are close to Albatross Hostel?
Nearby attractions include The Escape Key (0.2 miles), EXIT Newcastle (0.10 miles), and The Glamorous Owl (0.1 miles).
What are some of the property amenities at Albatross Hostel?
Some of the more popular amenities offered include laundry service, free internet access, and self serve laundry.
Is parking available at Albatross Hostel?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Albatross Hostel?
Conveniently located restaurants include Simla Restaurant, Little Nino's, and Twenty Twenty.
Is Albatross Hostel located near the city centre?
Yes, it is 0.2 miles away from the centre of Newcastle upon Tyne.
Are any cleaning services offered at Albatross Hostel?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Albatross Hostel?
The staff speaks multiple languages, including English, Spanish, German, and Dutch.
Are there any historical sites close to Albatross Hostel?
Many travellers enjoy visiting Victoria Tunnel (1.0 miles), Quayside (0.5 miles), and Newcastle Cathedral (0.2 miles).