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Mercure Stratford-Upon-Avon Shakespeare Hotel

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Mercure Stratford-Upon-Avon Shakespeare Hotel
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1,591 Reviews from our TripAdvisor Community

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Showing 1,527: English reviews
Oldham, United Kingdom
Reviewed 3 days ago NEW

The Shakespeare Hotel is perfectly situated in the centre of Stratford and very close to the main RSC theatre as well as the many good eating places.We upgraded to a Junior Suite in the oldest part of the hotel and were very satisfied, especially with the many complimentary extras such as soft drinks, newspapers and toiletries. There were also free...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Y3884JDjohnr
Reviewed 1 week ago

It was ok..... I think they are a little confused about what they are. Are they a fine dining serious restaurant or are they a less formal restaurant where sill Christmas hats and social media posts are welcomed. I'm not sure both is an option.  Perfect location, the staff were very nice, particularly the South Africa waitress, my food was...

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Helpful?
Thank MGL262
Cardiff, United Kingdom
Reviewed 1 week ago

This is a beautiful old hotel. But our room had ancient ill-fitting windows and was draughty on a cold winter's night. The breakfast was excellent with a variety of food available. The staff were friendly snd helpful.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank S4581DMjohnd
James L, General Manager at Mercure Stratford-Upon-Avon Shakespeare Hotel, responded to this review

Dear S4581DMjohnd Thank you very much for your review and I'll certainly address the draughty windows. Thank you for your positive comments about breakfast and the team! I hope to welcome you back soon. Kind regards James Lys / General Manager

Tamworth, United Kingdom
Reviewed 2 weeks ago via mobile

We're currently staying at The Shakespeare for my mother-in-law's 60th. If you like elegance and history then The Shakespeare is for you. The hotel is beautifully appointed, the staff are all very helpful, and the rooms are comfortable. What's more, the WiFi is free without having to log on, which is a nice and convenient touch. If you're in Stratford...

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Helpful?
Thank _richardkirk
James L, General Manager at Mercure Stratford-Upon-Avon Shakespeare Hotel, responded to this review

Dear _richardkirk Thank you so much for your comments and delighted you and your family are enjoying the celebratory stay! Please pass on my congratulations to your mother-in-law and tell her we look forward to welcoming her back for her 70th! Best wishes James Lys

Reviewed 2 weeks ago via mobile

We went for one night on a special deal. The hotel looks fabulous from the outside, parking is off a side street but is accessed on foot from the back of the hotel and costs an extra £10. Breakfast was offered for around £20 extra so we declined as there are some lovely cafes/ restaurants locally within walking distance at...

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Helpful?
Thank natalieos
James L, General Manager at Mercure Stratford-Upon-Avon Shakespeare Hotel, responded to this review

Dear natalieos Thank you very much for your review and very pleased that you enjoyed your stay and visit to Stratford-upon-Avon. We look forward to welcoming you back! Kind regards James Lys

South Carolina
Reviewed 2 weeks ago

Very easy to find if driving and it has an excellent location. The black and white exterior really gets your hopes up that this is going to be a unique experience. I had reserved a classic room in the older part of the Hotel. I was given a room in the rear next to the elevator in what appeared to...

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Helpful?
Thank Dorkon22
James L, General Manager at Mercure Stratford-Upon-Avon Shakespeare Hotel, responded to this review

Dear Dorkon22 Thank you for your comments and I am sorry you were not able to obtain a table in the restaurant during your stay - it was an extremely busy period for us and suspect you may have stayed over Christmas or New Year when Marco's Italian becomes fully booked. Please contact me directly next time you stay with...

Avoca Beach, Australia
Reviewed 2 weeks ago via mobile

I stayed at the Mercure in Stratford for the first time in July of 2015. Having previously lived in Stratford for a number of years I had walked passed a million times but never entered. Man had I been missing out! Service was impeccable, everything was clean and comfortable. I couldn't have been happier or felt more at home! Stratford...

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Helpful?
Thank olivefrazer
James L, General Manager at Mercure Stratford-Upon-Avon Shakespeare Hotel, responded to this review

Dear olivefrazer Thank you very much for your kind review and delighted you enjoyed your stay so much. I look forward to welcoming you back home next time you visit from Australia! Best wishes for 2017 Regards James Lys

Reviewed 2 weeks ago

We were unlucky enough to choose this hotel to stay in on New Years Eve...we were visiting the RSC and The Tempest is brilliant..the same however cannot be said of the hotel.I had the worse night ever in a hotel as the room stank of eggy vomit and it got progressively worse through the night.Indeed i phoned reception in the...

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Helpful?
Thank annette k
James L, General Manager at Mercure Stratford-Upon-Avon Shakespeare Hotel, responded to this review

Dear annette k Thank you for your review and I'm sorry you experienced such an unpleasant stay - I have written to you separately about your comments and hope to welcome you back to the hotel in the future. Wishing you a great 2017. Kind regards James Lys

Brentwood, United Kingdom
Reviewed 2 weeks ago

Review collected in partnership with Accorhotels.com
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Thank Ian S
James L, General Manager at Mercure Stratford-Upon-Avon Shakespeare Hotel, responded to this review

Brackley, United Kingdom
Reviewed 2 weeks ago

Booked for new years eve and prior to arrival was offered an upgrade at a cost which I accepted. On arrival no car parking available resulting in a 15 min walk to a public carpark--no previous notice of parking issue and a walk in the rain with luggage. The upgrade booked was not available and the room offered was located...

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Helpful?
Thank traveller135142
James L, General Manager at Mercure Stratford-Upon-Avon Shakespeare Hotel, responded to this review

Dear traveller135142 Thank you for your review and I am sorry you did not receive the bedroom type you reserved and that the breakfast was not up to its usual standard - which is to offer a plentiful supply of yogurts, fruits and nuts. Please contact me on the hotel's website as I would welcome more information concerning your bedroom...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
4 star Tudor hotel with 74 ensuite rooms located in the centre of Shakespeare's Stratford. Ideal for exploring local villages, the Cotswolds, shops and theatres of Stratford. 19 miles from Birmingham International Airport, 1 mile from Stratford upon Avonstation, 10 miles from Warwick Parkway station. Easily accessible via the M40. David Garrick Restaurant, Othello's Bar Brassiere, Quill Bar and Lounge, 6 conference rooms with natural light for up to 100 delegates. Limited parking at GBP10.00 per day. ... more   less 

Additional Information about Mercure Stratford-Upon-Avon Shakespeare Hotel

Address: Chapel Street, Stratford-upon-Avon CV37 6ER, England
Region: United Kingdom > England > Warwickshire > Stratford-upon-Avon
Price Range: £66 - £133 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Stratford-Upon-Avon Shakespeare Hotel 4*
Number of rooms: 74
Reservation Options:
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Also Known As:
Mercure Stratford Upon Avon
Accor Stratford Upon Avon
Shakespeare Hotel Stratford
Hotel Style:
#10 Luxury Hotel in Stratford-upon-Avon
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Stratford-Upon-Avon Shakespeare Hotel staff and other travellers.
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Questions? Get answers from Mercure Stratford-Upon-Avon Shakespeare Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try another hotel”
 of 5 bubbles traveller135142, 2 Jan 2017 | Read review
“Don't book”
 of 5 bubbles 668johnl668, 17 Dec 2016 | Read review
“Room 128 very quiet and comfortable bed.”
 of 5 bubbles W4410HDjohnc, 4 Dec 2016 | Read review
“Room 312 was up in the attic but there was a lift. About as far away as you could get from the front which meant it was very quiet”
 of 5 bubbles WirleySwindon, 2 Dec 2016 | Read review
“don't bother with the breakfast, save your money and eat at any of the excellent cafes in the area”
 of 5 bubbles acarole1945, 1 Dec 2016 | Read review
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