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24/12/2017 25/12/2017
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    Mercure Stratford-Upon-Avon Shakespeare Hotel

    Chapel Street, Stratford-upon-Avon CV37 6ER, England
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    24/12/2017 25/12/2017
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     6 people are viewing this hotel
    US$142Strikethrough price corresponds to the most expensive price returned by our partners for that offer
    US$119
    SAVE US$23
    US$142Strikethrough price corresponds to the most expensive price returned by our partners for that offer
    US$119
    SAVE US$23
    US$142Strikethrough price corresponds to the most expensive price returned by our partners for that offer
    US$119
    SAVE US$23
    Traveller (441)
    Room & Suite (146)
    Dining (19)
    Overview
    • Excellent28%
    • Very good41%
    • Average19%
    • Poor8%
    • Terrible4%
    Travellers talk about
    “junior suite” (62 reviews)
    “car park” (238 reviews)
    “privilege room” (28 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Multilingual Staff
    Facilities for Disabled Guests
    Conference Facilities
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Write a ReviewReviews (1,867)
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    1 - 5 of 1,790 reviews

    Reviewed yesterday

    Our second visit and it was much better this time around. The hotel is in a fantastic location for the RSC and the town centre as well as many other tourist attractions. The outside is very picturesque, so much so, that it features on postcards....More

    Thank nikki f
    Reviewed 2 days ago

    My room was very cold and lacking in the basics. No hairdryer, no extra blanket(s), no bath sheet only small towels, although I had hot water the cold wasn't working in the bath. After requests to reception I did get the hairdryer, blanket and a...More

    Thank Gillian M
    Response from James L, General Manager at Mercure Stratford-Upon-Avon Shakespeare HotelResponded yesterday

    Dear Gillian M I was very concerned to read your review and the lack of basics in the bedroom and bathroom. Every bedroom here has a hairdryer - either in the wardrobe or desk drawer - and both bath and hand towels in the bathroom....More

    Reviewed 3 days ago

    Unique hotel in a perfect location for visit to Stratford-upon-Avon. Comfortable room with period decor. All rooms named after Shakespeare characters. Bathroom updated but had some mold issues. This was addressed to the front desk staff. Breakfast was excellent with a wide variety of foods...More

    Thank tigerauntc
    Response from James L, General Manager at Mercure Stratford-Upon-Avon Shakespeare HotelResponded yesterday

    Dear tigerauntc Thank you for your review and I am delighted you enjoyed your hotel stay and visit to Stratford-upon-Avon. Thank you as well for your kind comments about breakfast - we look forward to serving you again soon! Best seasonal wishes James Lys

    Reviewed 4 days ago

    I don't ever complain just when people make mistakes, its part of life. What matters far more is how companies rectify errors or shortcomings. In this instance we returned to our room at 3pm and found it hadn't been serviced, so I reported it to...More

    Thank Armchairgardener
    Response from James L, General Manager at Mercure Stratford-Upon-Avon Shakespeare HotelResponded yesterday

    Dear Armchairgardener Naturally I was very concerned to read the contents of your review, and I am very sorry you were subjected to such poor service during your stay. As you can appreciate, it is very difficult to investigate exactly what happened 2 months after...More

    Reviewed 1 week ago

    Very friendly staff who are willing to help if needed. Although a standard room, it was a decent size with a lovely bathroom. There was a good variety of food for breakfast with quality croissants and pain au chocolate. The hotel had a good atmosphere...More

    Review collected in partnership with Accorhotels.com
    Thank AnnieCharlie Y
    Response from James L, General Manager at Mercure Stratford-Upon-Avon Shakespeare HotelResponded 1 week ago

    Dear AnnieCharlie Y Thank you for your kind comments regarding the staff and about breakfast, and we are delighted that you enjoyed your stay - and really appreciate the great "strapline"! I hope you will have the opportunity of returning to us soon. Best wishes...More

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    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Dry Cleaning
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$77 - US$201 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Luxury Hotel in Stratford-upon-Avon
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 74
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hotels.com, Hotwire, TripOnline SA, getaroom.com, Cancelon, HotelQuickly and Evoline ltd so you can book your Mercure Stratford-Upon-Avon Shakespeare Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Warwickshire >
    • Stratford-upon-Avon
    • Also Known As
    • Mercure Stratford Upon Avon ,
    • Accor Stratford Upon Avon ,
    • Shakespeare Hotel Stratford
    Add Photo Photos
    Traveller (441)
    Room & Suite (146)
    Dining (19)
    Pool & Beach (2)
    Hotel & Grounds (267)
    Bathroom (25)
    Business Centre & Event Rooms (5)
    Nearby
    Nearby HotelsSee all 28 hotels in Stratford-upon-Avon
    Premier Inn Stratford Upon Avon Central Hotel
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    The Falcon Hotel
    1,188 reviews
    .05 miles away
     
    The Arden Hotel
    1,157 reviews
    .09 miles away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    emilylwhite75
    3 December 2017|
    AnswerShow all 2 answers
    Response from James L | Property representative |
    Hi emilyIwhite75 Yes, can confirm we have at least 1 night porter on duty every night, so the reception desk is manned 24 / 24. We lock the doors around 11.30pm, but there is a bell you can press which alerts the night... More
    0
    Votes
    g-shien
    12 November 2017|
    AnswerShow all 2 answers
    Response from James L | Property representative |
    Hello g-shien Sorry for the slow response, I've been away. Yes, we have cots which can be provided, and we also have an elevator which can help you access your bedroom with large luggage. Of course, our staff are also able... More
    0
    Votes
    Room Tips
    "Ask for a traditional room"
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    "Rooms facing the street can be noisy with traffic in the morning."
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    "We had a room on the third floor at the back of the main hotel, dead quiet."
    Read review
    "It’s an old hotel and all the floors and corridors creak - get used to it!"
    Read review
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