Saint Pauls House
15 - 20 Saint Pauls Square, Birmingham B3 1QU England
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About
#72 of 258 hotels in Birmingham
Location
Cleanliness
Service
Value
Saint Pauls house encompasses a restaurant, bar and boutique hotel. Situated in the heart of the Jewellery Quarter on Saint Pauls Square, we are minutes away from Birmingham’s business district, creative quarter, shopping districts and a wealth of great places to visit. With opulent finishes throughout, a vibrant food and drink offer, and a team committed to customer service we create fabulous and memorable experiences for all our guests.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Bowling offsite
Canoeing offsite
Taxi service
Conference facilities
Meeting rooms
Wifi
Coffee shop
Restaurant
Breakfast available
Happy hour
Evening entertainment
Photo copier / fax In business centre
Baggage storage
Non-smoking hotel
Shared lounge / TV area
Sun terrace
24-hour front desk
Express check-in / check-out
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Room features
Bathrobes
Air conditioning
Desk
Room service
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Seating area
Telephone
VIP room facilities
Bottled water
Clothes rack
Iron
Minibar
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Mid-range
Languages Spoken
English, Spanish, Czech, Greek and 1 more
Location
98Great for walkers
Grade: 98 out of 100
74Restaurantswithin 0.3 miles
49Attractionswithin 0.3 miles
15 - 20 Saint Pauls Square, Birmingham B3 1QU England
Getting there
Car HireSee car hire from US$62/day
533Reviews3Q+A72Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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Had the best bottomless Sunday roast here for a Christmas do with my friends. Our waitress, Olivia provided us with the best service and ensured our drinks were topped up. No time waiting for drinks, drinks time extended due to food being a little bit slow but whole afternoon felt relaxed with plenty of drinks and yummy food! Thank you @stpaulshouse fully recommend!
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Date of stay: December 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Suburban Inns, Owner at Saint Pauls House
Responded 1 week ago
Thanks for the lovely review Leila! We'd love to welcome you back again soon ✨
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Really poor experience all told. Up front here - we had a special rate through my employers in the Jewellery Quarter that is promoted as room and breakfast. When trying to book, no one knew about the rate - but said they would call me back. No-one did. Eventually after calling back a few days later, got a room booked - but they said the rate was wrong and charged me more. My work had to sort that out and eventually I got the advertised rate. We arrived about 5pm on Saturday with the bar busy (note, it is a nice bar and restaurant having been before). The reception of the hotel is in a corner at the front of the bar area. You can't hear anything on reception because its in the bar basically. But we did get told there were complimentary drinks in the fridge which was a nice touch. First issue - lift broken, but no advising of this by reception. But not a big deal for us. Head on up stairs, past all their christmas decorations waiting to be put up and note that wow, everything is really white. Like everywhere is white paint with minimal decor. On entering the room - the room is the same! White walls with a white bed and fittings. Its just not what you expect from someone claiming to be a boutique hotel and not quite as welcoming as the photos on the website. Room is boiling - so open window and try to turn down the A/C from 24 degrees (!) to 16. Doesn't seem to do anything. Drinks - 1 single Prosecco and 1 orange juice and 1 water. Its a double room. Oh - one bathrobe only as well (but two lots of towels) TV remote doesn't work fully - and pillows are wispy to the point of pointless. Even with the additionally supplied pillows in the room. Bathroom is, credit where its due - nice. Next morning, find the Duolit coffee pod machine doesn't work. Advise reception of this to be told your the second person to say this. Fortunately, we were about to have breakfast and checkout. This was the final straw - was charged for breakfast despite the room being promoted as room and breakfast! So now got to take that up with my work (breakfast was at least nice) All told, we paid a reduced rate for this visit. I'd have been very disappointed if I'd paid the actual rate advertised. Our experience was nothing above what a Premier Inn can offer bar the inclusion of a few complimentary drinks (oh and a hot water bottle) …
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Honestly wouldn't recommend it. Its no better than a Premier Inn but twice the price.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
So the bar is amazing I actually live on square Great bar service. Wally and Lauren are great. I recommend this place to visit highly The Jewellery Quarter is so worth a visit and wonder. The bar and hotel are in a great location for an exportation through the JQ (jewellery Quarter)
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Date of stay: November 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Suburban Inns, Owner at Saint Pauls House
Responded 2 weeks ago
Thanks for your lovely review! We hope to see you again soon at Saint Pauls House.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wow I have no words for the manager Fiona. We booked a meal for Christmas Day. Had no email to confirm. Called up to ask for a confirmation. Non was sent. So we have called up again. Yet again Fiona has answered the phone- but this time said we’re not open Christmas Day????? When she took the booking for Christmas Day , 4-5 weeks ago. Never the less we are worried we have no booking 5 weeks before Christmas for a family meal Christmas Day… she is laughing down the phone. I have said we’re trying to confirm a booking with u, why are u laughing. She said “ I’m sorry there’s customers in front of me , I’m the manger”… no professionalism, to pull herself aside on a phone call and made me feel very disappointed in the hotel/restaurant. We have been here many of times and spend x amount of money here. I am disappointed in the customer service and how she has made me feel and ruined our plans on her lack of consideration.…
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Great experience here with really speedy service and great variety of drinks available. Got served by a lovely girl named Lauren who was very friendly, energetic and loved a good laugh. Would definitely recommend this place and would love to return again!!!
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Date of stay: October 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Suburban Inns, Owner at Saint Pauls House
Responded 2 Nov 2023
Hi Paul, thanks for your lovely review! We hope to see you again soon at Saint Pauls House.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was perfectly positioned on St Paul’s square. The bar and restaurant, downstairs are also lovely. The hotel were able to give us an extension of a couple of hours on departure, which helped massively. The rooms were great with a very comfortable bed. The lady on reception was very welcoming and informative.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Alex Powell, Owner at Saint Pauls House
Responded 23 Oct 2023
Thanks for the kind review! We look forward to welcoming you back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Olivia’s services was lovely I also Believe that oppenheimer is Nolan’s best work. The storey telling was wonderful and was visually stunning. A 10 out of 10 piece of cinema. Plus you Florence Pugh naked
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Really enjoyed the bottomless roast, Olivia’s service was impeccable, roast potatoes could have been more fresh but overall a great afternoon loved the pork loved the deserts and speedy response when requesting drinks
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Alex Powell, Owner at Saint Pauls House
Responded 23 Oct 2023
Thanks for the kind review! We look forward to welcoming you back again soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have stopped at this hotel a number of times and I normally love it. However, I am writing this on the evening of our one night stay. The room is great, however the check was questionable. The polite guy checking us in was fanatic, however there was a lady on reception with long dark hair with a blue dress on that was hostile. Extremely passive aggressive. Reading between the lines, I think she is a manager which is scary. Avoid her at all costs.
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This is a very mixed review. Pros 1. Friendly & lovely staff from reception, bar, restaurant & housekeeping. 2. Lovely premises. Warm welcome 3. Clean Room 4. Excellent wine selection 5. Pints available 6. Good reasonably priced breakfast 7. Mini fridge drinks on arrival 8. Nice well working clean bathroom Cons 1. Loud DJ Friday night until late 2. Loud music in dining room even at breakfast 3. No table service for breakfast or drinks 4. Only 1 robe in room for 2 5. Prosecco replaced with 1 bottle(not 2) second night 6. Uncomfortable pillows & average bed 7. Thin walls-could hear the next door room come home at 4am. 8. View from back of room Hoped this would be our regular hotel when visiting our son in Birmingham. But may try another one on next visit as lots for similar prices. Maybe mid week stay as the late night DJ on both nights was too much for us. …
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Check if there is a DJ before booking hotel if you want a good night’s sleep
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Alex Powell, Owner at Saint Pauls House
Responded 18 Sept 2023
Hi there, thanks for your feedback. We're really sorry to hear that you weren't entirely happy with your stay with us - this is really valuable feedback which will be taken on board and shared with the rest of the team to ensure we're always striving to improve our guests' experiences. If there are any other concerns you wish to raise with us about your stay, please don't hesitate to get in touch with us at info@saintpaulshouse.com, stating the date and name of your booking. Thanks, Saint Pauls House.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$92 - US$177 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandWest MidlandsBirminghamLadywood
NUMBER OF ROOMS
34
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Frequently Asked Questions about Saint Pauls House
What are some of the property amenities at Saint Pauls House?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Saint Pauls House?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Saint Pauls House?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Saint Pauls House?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
Which languages are spoken by the staff at Saint Pauls House?
The staff speaks multiple languages, including English, Spanish, Italian, Greek, and Czech.
Is Saint Pauls House accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.