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Hotel ibis Birmingham Centre New Street

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Hotel ibis Birmingham Centre New Street
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1,441 Reviews from our TripAdvisor Community

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Showing 1,364: English reviews
Newcastle upon Tyne, United Kingdom
Reviewed yesterday NEWvia mobile

I was booked into this hotel by work at short notice and I didn't know quite what to expect. However, once I'd found it, it isn't on New Street as the name would suggest, I was met with a quick professional check in at the nice funky lobby. Got a 4th floor room which was quite overlooked by other rooms...

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Helpful?
Thank intrepidexplorersid
Rossendale, United Kingdom
Reviewed 2 days ago NEWvia mobile

This is a good hotel for those who want to be close to the centre of Birmingham being a couple of minutes walk away from Birmingham New Street Station. For me, they need a winter quilt as I found it cold for me as the air con is on 24/7 blowing cool air into the room, but the breakfast is...

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Helpful?
Thank sebmrp
Nottingham, United Kingdom
Reviewed 2 days ago NEW

Very nice hotel. Right near the bullring and train station. Very friendly staff. Clean hotel and rooms. Good breakfast. Birthday girl got a free drink of there choice. Checked in straight away . Will recommend this hotel to family and friends

Review collected in partnership with Accorhotels.com
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Helpful?
Thank laura956
London, United Kingdom
Reviewed 4 days ago NEWvia mobile

This hotel is located in the heart of china town Birmingham. It's easy to go shopping or dining and it feels really safe to walk around in the evening. Hotel is so new and modern, staffs are very nice. Room is a typical ibis room, I got a china town view which I find it very cute! I have stayed...

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Helpful?
Thank LLLC777
GM_HotelIBC, Guest Relations Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Guest, Thank you very much for taking the time to post your thoughts on here. I’m glad you enjoyed your visit, and I look forward to welcoming you back to ibis Birmingham Centre New Street very soon. Kind regards, Shamil Sayani Guest Services Manager

Melbourne, Victoria, Australia
Reviewed 1 week ago via mobile

Close to shopping district, but rooms are very small and really not worth the money. Noisy- you can hear people opening and closing their doors and walking down the halls. Breakfast is good, but very busy and noisy in the breakfast dining area. Experienced a very friendly staff member at breakfast but the front desk not very helpful.

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Helpful?
Thank lis2505
GM_HotelIBC, Guest Relations Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Guest, I’m so sorry that you were disappointed by your experience saying with us at ibis Birmingham Centre New Street. I appreciate the feedback and rest assured that we take all comments very seriously. We are looking into the matter, but feel free to contact me on 0121 622 6010 or email me on h1459-dm@accor.com to discuss this further....

Staffordshire, United Kingdom
Reviewed 1 week ago

What can I say except for 'fantastic'! The hotel is really clean, warm and welcoming. It's location is perfect and the staff are just lovely - really friendly and helpful. Breakfast is a feast - the variety and quality of food available is exceptional. I really cannot fault the hotel and look forward to going there again sometime. Many thanks...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Sarah C
GM_HotelIBC, Guest Relations Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Sarah, Many thanks for the positive comments, I’m happy we were able to make your stay with us so enjoyable. I hope we can welcome you back to the ibis Birmingham Centre New Street again very soon. Kind regards, Shamil Sayani Guest Services Manager

Torquay, United Kingdom
Reviewed 1 week ago via mobile

Stayed here one night in December on a shopping trip with a friend, very helpful staff on check in local knowledge excellent car park was blocked by delivery vechiels so parked in car park opposite and we were given voucher from hotel on departure,small bar dining area available for quick drinks and snacks breakfast served but we didn't stay very...

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Helpful?
Thank snowdrop19
GM_HotelIBC, Guest Relations Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Guest, My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. We look forward to welcoming you back at ibis Birmingham New Street. Kind regards, Shamil Sayani Guest Services Manager

Chelmsford, United Kingdom
Reviewed 1 week ago

really bad, had two terrible nights sleep. The room backs on to a nightclub/bar area meaning there is loads of noise making sleep impossible until they finally shut down and then you are woken up at silly o'clock in the morning by the adjacent building site, The curtains in the room where wholly inadequate to cope with the artificial light...

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Helpful?
Thank reema5306
GM_HotelIBC, Guest Relations Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Reema, I’m so sorry that you were disappointed by your experience saying with us at ibis Birmingham Centre New Street. I appreciate the feedback and rest assured that we take all comments very seriously. We are looking into the matter, but feel free to contact me on 0121 622 6010 or email me on h1459-dm@accor.com to discuss this further....

Preston, United Kingdom
Reviewed 1 week ago

Just stayed here this weekend to meet up with some friends. Ideally located close to the bull ring and train station however thats where it stops! Everything bar the room was really good. Modern reception/bar area however the rooms are very small room and reminded me of either a barge or that of a caravan. I was in a double...

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Helpful?
Thank AshleyMarcLee
GM_HotelIBC, Guest Relations Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Ashley, I’m sorry we failed to live up to your expectations. The team and I at ibis Birmingham Centre New Street appreciate your feedback, though, and we are addressing the issue. Please feel free to call me on 0121 622 6010 or email me on h1459-dm@accor.com to discuss further. Kind regards, Shamil Sayani Guest Services Manager

London
Reviewed 2 weeks ago

Reasonable price and good location near all main trains. For the price can't fault it near all the main shopping venues such as the Bull Ring and a good selection of eateries around if you choose to establish out.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank amandeepv2000
GM_HotelIBC, Guest Relations Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Amandeep, Thank you very much for taking the time to post your thoughts on here. I’m glad you enjoyed your visit, and I hope we can welcome you back to ibis Birmingham Centre New Street very soon. Kind regards, Shamil Sayani Guest Services Manager

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Multilingual Staff
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
ibis Birmingham Centre New Street offers 159 contemporary bedrooms with air cooling in the heart of the lively Chinese quarter and adjacent to the Arcadian Centre with its various bars and nightclubs. The Chill Bar at the hotel serves snacks 24 hours per day. 3 min walk from the Birmingham central train station(New Street) and Bullring Shopping Centre. Close to the NIA, ICC and easily accessible by train from NEC. 5 conference rooms for up to 200 delegates. The hotel is easily accessible from the M1, M6 and M42 motorways. Limited Car parking spaces at Hotel and also nearby Public car park. ... more   less 

Additional Information about Hotel ibis Birmingham Centre New Street

Address: 21 Ladywell Walk | Arcadian Centre, Birmingham B5 4ST, England
Region: United Kingdom > England > West Midlands > Birmingham
Price Range: £44 - £94 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel ibis Birmingham Centre New Street 3*
Number of rooms: 159
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, TripOnline SA and ACCOR so you can book your Hotel ibis Birmingham Centre New Street reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ibis Birmingham City Centre Hotel Birmingham
Accor Birmingham City Centre
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Questions & Answers

Here's what travellers have asked, with answers from Hotel ibis Birmingham Centre New Street staff and other travellers.
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Questions? Get answers from Hotel ibis Birmingham Centre New Street staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room in a different hotel”
 of 5 bubbles reema5306, 9 Jan 2017 | Read review
“We stayed in room 323”
 of 5 bubbles SirTom755, 20 Dec 2016 | Read review
“Odd numbered rooms not on night club side”
 of 5 bubbles 781phile, 18 Dec 2016 | Read review
“If you want a quiet night, don't stay here!”
 of 5 bubbles 391MandyP, 13 Dec 2016 | Read review
“We stopped on the second floor lovely”
 of 5 bubbles 272patricial, 9 Dec 2016 | Read review
5 of 5
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