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BEST WESTERN Westley Hotel

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282 Reviews from our TripAdvisor Community

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Showing 278: English reviews
Bedford, United Kingdom
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 weeks ago

I booked a discount rate which may have affected my room allocation. I was placed in the "Annexe" (the house next door to the hotel) which meant a climb up narrow stairs with my briefcase and suitcase but was very peaceful. I was undisturbed by noise from the street or other rooms and slept well. The promised internet connection was... More 

Helpful?
Thank Susiebells
Vanessa K, Manager at BEST WESTERN Westley Hotel, responded to this review

Thank you for your comments, all of which have been noted. Apologies for the internet problem, unsure as to what happened there but it will be looked into now that you have brought it to my attention. More 

Barry
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 weeks ago

We had 2 rooms to visit my daughter at the University of Birmingham. It was about 20 minutes to the university and in a nice quiet street. Both rooms a double and a single were very nice with lovely bathrooms. The buffet breakfast was also really good. Very friendly helpful staff. Plenty of parking at the rear of the hotel... More 

Helpful?
Thank JaneJenkins
Vanessa K, Manager at BEST WESTERN Westley Hotel, responded to this review

Thank you for your positive comments. Hope to see you again in the near future. More 

Bruchsal, Germany
Level Contributor
6 reviews
5 hotel reviews
Reviewed 25 October 2016

We were put in the Annex, directly next to the main part of the hotel, which is an old Victorian style house. This meant creaky floorboards and thin walls, so when the couple in the room above us had fun and games we all got to hear about it. Also, in the Annex the bathrooms look tired and the shower... More 

Helpful?
Thank funguyeu
Vanessa K, Manager at BEST WESTERN Westley Hotel, responded to this review

Thank you for taking the time in giving us your feedback. All comments are appreciated and yours have been noted. More 

London, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 18 October 2016

Stayed here due to an event at the NEC for 1 night. Check in/out was very quick! The room was good as well, good carpets and nice bed. The location is great and up the road from the high street which has everything you need. Plenty of parking in the car park as well. I would love to give a... More 

Helpful?
Thank falgunkn
Vanessa K, Manager at BEST WESTERN Westley Hotel, responded to this review

Thank you for your comments. All feedback is very welcome. More 

Liverpool
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 October 2016

Poor services. You don't get given a choice or explanation presumably if you pay upfront through TripAdvisor. Rooms reasonable, not sound proof and guess should not talk about air condition or having satisfactory room temperature to have a good sleep?

Helpful?
Thank callyn2015
Vanessa K, Manager at BEST WESTERN Westley Hotel, responded to this review

On behalf of the whole team please accept our apologies for your stay not being as good as it should have been. More 

England
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 October 2016

Warm and welcoming staff from reception to bar to restaurant. Room clean and comfortable. Plenty of options in breakfast buffet. Plenty of parking in a well lit car park. Everything as it should be. Would recommend.

Helpful?
Thank puddycatz
Vanessa K, Manager at BEST WESTERN Westley Hotel, responded to this review

Thank you for your kind comments. It makes us all feel good when we receive comments like this. More 

London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 October 2016

I recently got married at the Westley hotel, and Christine was fantastic, helping with all the preparations and accommodating last minute changes to table plans. I stayed in the hotel overnight and it was so comfortable and quiet, despite the hotel being full. Breakfat was very tasty. The day itself was lovely. The staff lit all my candles beforehand and... More 

Helpful?
Thank 423Jane
Vanessa K, Manager at BEST WESTERN Westley Hotel, responded to this review

Thank you for your lovely comments. We wish you all the best in your married life together. More 

Warrington, United Kingdom
Level Contributor
6 reviews
Reviewed 7 October 2016

Superb, room was spotless, very comfortable, bathroom lovely with loads of fluffy towels! Very friendly and helpful staff. Very convenient for travel to NEC, also a huge car park at the hotel. Will definitely be back.

Helpful?
Thank Sally P
Vanessa K, Manager at BEST WESTERN Westley Hotel, responded to this review

Thank you for your comments. So glad you enjoyed your stay. More 

London, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 October 2016

We booked this hotel for a family visit. We were very pleasantly surprised! Great hotel, clean comfortable room with excellent shower. Breakfast was lovely especially Kathy's bright and cheerful service! We would not have any hesitation in staying again highly recommended!

Helpful?
Thank Lindanan09
Vanessa K, Manager at BEST WESTERN Westley Hotel, responded to this review

Thank you for your comments. We look forward to you staying with us again in the future. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
This is one of the leading independently-owned hotels in the Birmingham area, ideally appointed just 15-20 minutes from central Birmingham, the ICC, NEC and Birmingham Airport. The Best Western Westley Hotel is just a 15-minute drive from all major motorway, rail and air links. The accommodation is well-furnished, spacious and all en suite, to make your stay as comfortable as possible and includes free Internet access in all bedrooms and Free Wifi in Public areas. Our Grill Restaurant which offers the finest food sourced through local produce where possible to uphold our corporate social responsibility. The Grill Restaurant is open Monday - Saturday 6.00pm - 9.30pm and also on Sunday from 6.00pm - 8:30pm.Traditional carvery dining is available Saturday Evening and Sunday 12-4pm from as little as £8.95 main course. ... more   less 

Additional Information about BEST WESTERN Westley Hotel

Address: 88 Westley Road | Acocks Green, Birmingham B27 7UJ, England
Region: United Kingdom > England > West Midlands > Birmingham
Price Range: £59 - £105 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Westley Hotel 3*
Number of rooms: 36
Reservation Options:
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Also Known As:
Best Western Birmingham
Birmingham Best Western
Hotel Style:
#46 Romantic Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Westley Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you are in the main (newer) building”
 of 5 bubbles funguyeu, 24 Oct 2016 | Read review
“Maybe not stay in the building next to the hotel, they have rooms above the reception which MAY be nicer.”
 of 5 bubbles falgunkn, 18 Oct 2016 | Read review
“We stayed in the annexe which has quite a lot of stairs”
 of 5 bubbles 503sallyp, 7 Oct 2016 | Read review
“Room 10 was lovely!”
 of 5 bubbles Lindanan09, 4 Oct 2016 | Read review
“brilliant stay”
 of 5 bubbles sjvtxo, 1 Sep 2016 | Read review
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