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Best Western Westley Hotel

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Traveller (57)
Room & Suite (21)
Dining (6)
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Overview
  • Excellent30%
  • Very good42%
  • Average16%
  • Poor6%
  • Terrible6%
Travellers talk about
“western hotels”(5 reviews)
“the main hotel”(5 reviews)
“large car park”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
3 Star Hotel
All hotel details
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Reviews (365)
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Traveller rating
110
144
59
25
22
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LanguageEnglish
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110
144
59
25
22
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All reviewswestern hotelsthe main hotellarge car parkwedding venuelovely roomno liftfriendly hotelsaturday eveningbuffet stylebirmingham centreone night staybooked this hotelyogurtannexcarverynecsolihull
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1 - 5 of 360 reviews
Reviewed today

Absolutely fantastic experience. Made you feel like royalty from the moment we arrived. Worked with Christine while planning the wedding and nothing was too much trouble. She went the extra mile in everything she did for us. The staff at the hotel were brilliant, so...More

Thank misskitekat
Reviewed 6 days ago via mobile

We stayed here for 2 evenings on the groupon offer , we had 3 course evening meal on first evening , we arrived at the restaurant at 6.45 bearing in mind there was one other couple in the restaurant , we orred what we wanted...More

Thank Sarah C
Reviewed 1 week ago via mobile

Had a great dinner here with my husband. Very friendly staff and the food was okay. We both had the chicken supreme as mains, garlic prawns as starters and dessert was the strawberry Eton mess and panna cotta. The portions were quite generous too.More

Thank Elliesse17
Response from kieran1368, General Manager at Best Western Westley HotelResponded 6 days ago

Hi Elliesse, Thank you for your review, we're glad to hear that you enjoyed your food! At The Westley Hotel we pride ourselves on excellent food and customer service and appreciate any feedback, we will pass your positive comments onto the staff. Once again we're...More

Reviewed 1 week ago via mobile

Me and my girlfriend stayed in this hotel for a trip to the NEC. We arrived just after 11pm and the night porter was lovely and very helpful. The room was very clean and quiet, there was a wedding going on while we stayed and...More

1  Thank Magic_Lee_89
Response from kieran1368, General Manager at Best Western Westley HotelResponded 6 days ago

Hi Lee, Thank you for taking the time to write this review, we love hearing customer's feedback and we're glad to hear you enjoyed your stay! We're happy to see our staff made your stay comfortable and enjoyable and will pass your comments on. We...More

Reviewed 1 week ago via mobile

Service was ok, food was unfortunately not great. I had Salmon, it was my 50th birthday so was relaxed and the salmon was good, everyone who had the roast was disappointed unfortunately. I tasted the roast beef from the carvery and if I’m honest tasted...More

1  Thank BF150668
Response from kieran1368, General Manager at Best Western Westley HotelResponded 6 days ago

Hi there, Thank you for taking the time to write this review, we pride ourselves on excellent service here at The Westley Hotel so we're very sorry to hear some of your party did not enjoy their meal. If you would like to raise any...More

View more reviews
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Banquet Room
Conference Facilities
Airport Transportation
Dry Cleaning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$72 - US$130 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Romantic Hotel in Birmingham
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$72 - US$130 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Romantic Hotel in Birmingham
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (57)
Room & Suite (21)
Dining (6)
Questions & Answers
Ask a question
lorrainef67
14 May 2018|
Answer
Response from kieran1368 | Property representative |
Hi Lorraine, I'm afraid we don't have adjoining rooms but it you request rooms close by on booking the team will do their best to cater for you. Hope to see you soon, The Westley Hotel
0
Votes
Room Tips
"Room 9 was excellent"
Read review
"Ask how many floors you'll have to climb with your bags!"
Read review
"Don’t bother."
Read review
"End of corridors overlooking the rear car park are quieter, but further away."
Read review
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