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Best Western Westley Hotel

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Best Western Westley Hotel
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309 Reviews from our TripAdvisor Community

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Showing 305: English reviews
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Newton Abbot, United Kingdom
Reviewed 5 days ago NEW

Was not expecting to find such a lovely hotel for the money.Great start with a lovely receptionist,very helpful and friendly.lovely room much larger than expected with very clean bathroom.Good touch was a switch by bed to turn off TV so no red light all night on standby.Some noise from a pump or compressor but stopped when bar closed so not...

Thank Dave C
Vanessa K, Manager at Best Western Westley Hotel, responded to this review

Thank you for your feedback. All comments are much appreciated as it enables us to keep up our standards.

Reviewed 1 week ago via mobile

Stayed here nye checking in was terrible the woman who checked us in was rude asked to speak to a manager who was just as rude not sympathetic at all used to stay once a month here they have lost a loyal customer.

Thank Anitak92x
Vanessa K, Manager at Best Western Westley Hotel, responded to this review

Please accept my sincere apologies for you not enjoying your stay with us. Unfortunately because it was so long ago it is really impossible for me to investigate any problems now. I do hope that you re-consider and give us another try when you are next in the area.

Reviewed 1 week ago via mobile

Spent two calm and peaceful nights (a Sunday and Monday night at this hotel. I enjoyed my stay. Rooms and amenities are very clean, nicely kept, heating was adequate (outside temp was 6 degrees Celsius on day 1 of my visit), there was not that dump room smell you get at times from hotel rooms carpet during cold wet season....

Thank jamesmoshi
Vanessa K, Manager at Best Western Westley Hotel, responded to this review

Thank you for your comments they are greatly appreciated.

United Kingdom
Reviewed 3 weeks ago

Although I only stayed at the Westley Hotel for 1 night this week, it was very clear this is a real gem of a find. The staff were very helpful and friendly, and my room was spacious and very clean. Although I found the menu a bit limited in the restaurant, the food was good ... but the highlight was...

Thank Steve P
Vanessa K, Manager at Best Western Westley Hotel, responded to this review

So glad you enjoyed your stay. New menu going in next week.

Reviewed 4 weeks ago via mobile

Don't let the Retro exterior put you off! Well the Westley Hotel - What a delight to be treated as a guest and not a quick transaction consumer!! The Executive Suite was comfortable, clean and thoughtfully furnished! Definitely on my to visit again!!

1Thank Karen W
Vanessa K, Manager at Best Western Westley Hotel, responded to this review

Every guest is special. We look forward to your return visit.

Reviewed 16 April 2017 via mobile

Visited this lovely and friendly hotel on the Easter weekend,So happy for making the right choice. Clean and comfortable,extremely helpful staff! Have no words for all of you people. We had tapas at the bar and really enjoy it. Nice atmosphere with Ricardo really helpful and welcoming. A very nice lady at the breakfast very kind and helpful. Sorry we...

Thank Konstantinos S
Vanessa K, Manager at Best Western Westley Hotel, responded to this review

So glad you enjoyed your stay. It is our aim to make all of our customers feel very welcome. We hope to see you again in the future.

Reviewed 6 April 2017 via mobile

I stayed overnight at the Westley as I was conducting a training seminar the next day in the conservatory. There is a spacious car park with free parking, close to lots of amenities which was also a bonus. From the minute I arrived the staff couldn't be more helpful. My room was a good size, clean, comfortable and very quiet...

Thank M155JAL
Vanessa K, Manager at Best Western Westley Hotel, responded to this review

Thank you for your comments and I am glad that you enjoyed your stay.

Reviewed 2 April 2017

After attempting to find a good reasonably priced hotel close to Birmingham Centre for attending a family party and failing miserably, booked and then cancelled 6 Hotels along the Hagley Road after reading reviews and seeing photos on tripadvisor I was losing hope, then I found The Westley Hotel, great price for 2 rooms £128 (breakfast extra) but reviews were...

Thank jacqkoo
Vanessa K, Manager at Best Western Westley Hotel, responded to this review

Glad you enjoyed your stay. We look forward to welcoming you again soon.

Manchester, United Kingdom
Reviewed 25 March 2017 via mobile

Large car park to the rear, Sky sport, quiz night, Restaurant which I've never used has I like to have a walk and try local restaurants. Bar food. Staff welcoming, like I said stayed a number of time and find the standards high, would like to see the breakfast served earlier but you have no change with the lady of...

Thank BMorriss
Vanessa K, Manager at Best Western Westley Hotel, responded to this review

Thank you for your comments and for using us on a fairly regular basis. The food in the restaurant and bar is definitely worth a try after your walk next time your visit.

Glasgow, United Kingdom
Reviewed 17 March 2017 via mobile

Here on business trip. Staff welcoming on arrival. All rooms seem to be upstairs so take offer of carrying bags when offered. Room clean and warm. Bed comfortable. Food both in restaurant and bar very nice. Seems that there is bigger selection in bar. Can recommend the tapas dishes. Overall nice say and would probably come back if in area...

Thank bearcub34
Vanessa K, Manager at Best Western Westley Hotel, responded to this review

Thank you for your comments. Glad you enjoyed the tapas, it is getting really popular.

48 photos of this hotel

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All Traveller Photos (43)
Room/Suite (15)
Dining (6)
Bathroom (4)
Hotel & Grounds (1)
Other (17)

Management photos: Courtesy of the property manager

All Management Photos (5)
Hotel & Grounds (3)
Room/Suite (1)
Bathroom (1)
04/06/2017 05/06/2017
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  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
This is one of the leading independently-owned hotels in the Birmingham area, ideally appointed just 15-20 minutes from central Birmingham, the ICC, NEC and Birmingham Airport. The Best Western Westley Hotel is just a 15-minute drive from all major motorway, rail and air links. The accommodation is well-furnished, spacious and all en suite, to make your stay as comfortable as possible and includes free Internet access in all bedrooms and Free Wifi in Public areas. Our Grill Restaurant which offers the finest food sourced through local produce where possible to uphold our corporate social responsibility. The Grill Restaurant is open Monday - Saturday 6.00pm - 9.30pm. At the weekends traditional carvery dining is available Saturday evening and Sunday 12-4pm from as little as £8.95 main course. ... more   less 

Additional Information about Best Western Westley Hotel

Address: Westley Road | Acocks Green, Birmingham B27 7UJ, England (Formerly BEST WESTERN Westley Hotel)
Region: United Kingdom > England > West Midlands > Birmingham
Price Range: £60 - £96 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Westley Hotel 3*
Number of rooms: 37
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Also Known As:
Best Western Birmingham
Birmingham Best Western
Hotel Style:
#47 Romantic Hotel in Birmingham
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Annexe rooms attached to main hotel, rear for quietness as road fairly busy. party was going on in main hotel we heard nothing in annexe.”
jacqkoo, 2 Apr 2017 | Read review
“Restaurant Only Visit”
786carolb, 1 Mar 2017 | Read review
“Restaurant visit only.”
decamville, 22 Feb 2017 | Read review
“Check if any late-night events are on below room”
Ch0ccie, 5 Dec 2016 | Read review
“Make sure you are in the main (newer) building”
funguyeu, 24 Oct 2016 | Read review
5 of 5
US$104* /night
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