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Westbourne Lodge

Traveller (6)
Room & Suite (7)
Dining (1)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
A warm welcome waits for you at Westbourne Lodge, a traditional family run lodge offering high standards of hospitality and service. Free off-street parking in a quiet residential location less than 2 miles from the city centre. There is a 24 hour bus service from the corner of the road to the city centre. All rooms are en-suite with flat screen TV, desk and free internet access. Complimentary hot and cold drinks are available till 22.00 in the lounge area. Access to a fully equipped kitchen ( shared use of guests kitchen), guests laundry and private garden area.
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Property amenities
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Non-Smoking Hotel
Room features
Family Rooms
Non-Smoking Rooms
Good to know
HOTEL STYLE
Residential Neighbourhood
Family

Location

Full view
46Car recommended
Grade: 46 out of 100
55Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
182Reviews
13Photos
0Q+A
31Room tips
Traveller rating
  • 149
  • 23
  • 7
  • 2
  • 1
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
Very nice place to stay in Birmingham. It's a beautiful Victorian style house that offers not only a room, but access to nice 2 nice living rooms and a full equipped kitchen. The owner makes you feel at home by being kind, giving plenty of good advise. There is also hot drinks
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Response from westbournelodge, Owner at Westbourne Lodge
Responded 7 Jan 2019
Dear Pedro, Thank you for your kind recommendation. I wish you well with your move to Birmingham. Kind regards Norma
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Norma made us feel very welcome from start to finish offering tea,coffee, hot chocolate and a variety of fruit and mince pies on arrival and departure. Norma had excellent knowledge of bus routes and local attractions. Lovely breakfast and an added bonus for checking out when we
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Response from westbournelodge, Owner at Westbourne Lodge
Responded 11 Dec 2018
Thank you for your kind response. It was a pleasure to have you to stay. I am glad that you enjoyed your weekend in Birmingham. Kind regards Norma
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The lady added in extras when we checked out compared to the price we were quoted on phone. The bed was comfy. Shower was awful and barely a trickle. Breakfast was expensive and not worth it sadly. Whole place needs updating
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Response from westbournelodge, Owner at Westbourne Lodge
Responded 4 Dec 2018
Dear Mrs. Franks, I am so sorry that you and your family did not enjoy your stay. I have 3 calls registered to you, the first to make a reservation of a double room only @ £69.50 per night. Total cost £139 was confirmed to you. You then requested the possibility of a third person to stay to which I replied the cheapest solution was to change to a family room which had 2 double beds and carried a £20 per night supplement for an extra person. You later then confirmed this reservation. I informed you that there was a complimentary buffet of hot and cold drinks with a selection of cakes, biscuit and fresh fruit always available. Continental or English breakfast was also available on request at a supplement which you did not want. Your room invoice was paid at the agreed rate without issue and a VAT receipt given. You then requested to have breakfast as an extra. A range of cereals, fruits, yogurts ,toast etc, etc with a range of hot and cold drinks and fresh juice was offered as continental breakfast @ £7.50 per person and a traditional breakfast using only fresh and free range products was offered with a £3 supplement which you chose. All prices are VAT 20% inclusive. This was the only extra charged for as agreed and receipts and c/c transactions confirm this. If you had made me aware that there was a problem with the room I would have addressed it but we chatted amicably on the evening before departure without you saying anything. Regards, Norma Hanson
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I stayed in this Bed and Breakfast for 4 or 5 weeks (I can’t remember the exact length of time) whilst I was working down Birmingham, and have no complaints at all. The rooms are clean, cosy and comfortable. The staff are lovely and welcoming, beds are comfy, etc. There are
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Response from westbournelodge, Owner at Westbourne Lodge
Responded 12 Nov 2018
Thank you for your response. kind regards Norma
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Upon arriving at westbourne lodge I was greeted by a lovely woman named Norma. Norma was very friendly and welcoming and showed me around the accommodation. I was surprised at the size of the bedroom it was delightful! A large double bed which was very comfy! The bathroom is
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Response from westbournelodge, Owner at Westbourne Lodge
Responded 17 Oct 2018
Dear Charlotte, it is a pleasure to have you staying. Thank you for the recommendation. kind regards Norma
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Album Categories
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Photo provided by managementWestbourne Lodge
Bedroom Photo
Photo provided by managementWestbourne Lodge
Family Room
Room
Back Garden View
Bedroom
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12
"Lovely garden views from rooms at the rear."
"Take a stroll in the beautiful garden."
"I stayed in room number 1 - lovely double en suite on the ground floor."
"I have stayed in single and double rooms and all are presented to an extremely high standard."
"All the rooms are amazing, the hotel offers plenty of room in dining room offering spectacular garden views"
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PRICE RANGE
US$64 - US$92 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandBirminghamHarborne
NUMBER OF ROOMS
12
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