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Stayed the night before a day teaching in the Lancaster Meeting Room. Good facilities and very helpful staff. Would have given 5 stars, but had a single rather than the booked single bed - which was a little small for me.
Just spent the night here as attending a concert at Genting Arena. We arrived by train and being able to ring for the complimentary curtesy bus to pick us up was great. Checking in at reception was very easy. Room very comfortable and at the...More
3 Thank Sheilm
Response from Patrick S, General Manager at Hilton Birmingham Metropole HotelResponded 12 December 2017
Thank you for sharing your views.
We're delighted you were so impressed with the service you received from our friendly, helpful team members - we aim to provide the highest levels of service to all of our guests and thank you again for...More
Visited for a single night only. Hotel was busy with a conference but staff coped very well. Registration was smooth, despite being a Hilton Honours member it was faster through the regular lines. Staff attentive and friendly making check in easy. Room was in 4th...More
Check was easy- small queue but to be expected. All staff we encountered from cleaners, concierge and wait staff, were lovely. My on 1st floor was great, clean and modern. Everything worked fine. Very quiet. Breakfast was amazing! Such a great variety. I would stay...More
Very nice hotel with friendly staff. Very very big. The room I had was very clean and modern. However, weirdly the modern design doesn't include a toilet on the door. You modesty is hidden by a shower cubicle but still very odd if someone was...More