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Hilton Birmingham Metropole Hotel

Traveller (1188)
Room & Suite (475)
Dining (65)
Overview
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National Exhibition Centre National Exhibition Centre, Birmingham, Birmingham B40 1PP England See on map
AMENITIES
Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Free Airport Transportation
4 Star accommodation
Additional information
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Offers from Hilton Birmingham Metropole Hotel
Special Offer:Up to 25%* Off Hotel Sale
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Reviews (6,077)
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5,949 results
Traveller rating
1,482
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1,376
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590
Traveller type
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LanguageEnglish
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1,482
1,705
1,376
796
590
Show reviews that mention
All reviews the executive lounge huge hotel courtesy bus busy hotel genting arena leisure facilities visiting the nec convention concert motorway
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1 - 5 of 5,949 reviews
Reviewed 3 days ago via mobile

This hotel is definitely not a 4 star, more 1 in my opinion. Very dated decor, extremely uncomfortable bed, poor service and loud function. Definitely not worth £150 for a night, would be better off in the Premier Inn round the corner!More

Date of stay: January 2019
1  Thank Felimar100
Response from Oliver S, General Manager at Hilton Birmingham Metropole HotelResponded yesterday

Dear Felimar100 Thank you for your review. We were sorry to learn that you were disappointed with your stay. The hotel does have plans for a refurbishment programme this year to ensure our guests' expectations are met. We do hope you return again. Kind regards...More

Hotel's Favourite
Reviewed 30 November 2018

We stayed here for two nights whilst visiting the Good Food Show in the NEC. We picked this hotel for it's proximity to the NEC it being an easy walk. We had a lovely room on the fifth floor overlooking the river. Our room was...More

Date of stay: November 2018
Thank Jacqueline W
Response from Oliver S, General Manager at Hilton Birmingham Metropole HotelResponded 11 December 2018

Dear Jacqueline Thank you for your review. We were pleased to see that overall you had a pleasant stay with us and that you would recommend to others. It's always pleasing to receive such positive feedback regarding our team members and we will be sure...More

Reviewed 4 days ago

Staff were lovely, friendly & helpful. Prices for food/drink are extortionate. Leak in the bathroom from bath, 1 room light out. Breakfast was plentiful & reasonable taste. Comfortable bed & peaceful rooms. Burger/chips £14.50. Single whiskey £6. Pint over £5.More

Date of stay: January 2019
Thank huw j
Response from Oliver S, General Manager at Hilton Birmingham Metropole HotelResponded yesterday

Dear Huw Thank you for taking the time to write your review, following your recent stay. It's always pleasing to receive such positive feedback regarding our team - we aim to make everyone feel valued and welcome. Your comments will be shared with all. We...More

Reviewed 1 week ago

I am a Hilton Honours Member of many years & this was a return stay at this hotel to visit the NEC. Very disappointing experience! My husband & I used the online booking system to check in & choose our 5th floor executive room, with...More

Date of stay: January 2019
Thank MCSC2014
Response from Oliver S, General Manager at Hilton Birmingham Metropole HotelResponded yesterday

Dear MCSC2014 Thank you for leaving your review. We were disappointed to learn of the confusion you experienced with your room allocation and we can only apologise for the inconvenience experienced. Your comments have been passed to our Front Officer Manager for further investigation. We...More

Reviewed 1 week ago via mobile

Was cautious when I read some reviews after booking. Upon arriving we were greeted with very plesent staff and throughout our stay the staff couldnt do enough.even u dwr pressure of a busy bar they remained professional and helpful... The room was more than what...More

Date of stay: January 2019
Thank Ruth C
Response from Oliver S, General Manager at Hilton Birmingham Metropole HotelResponded yesterday

Dear Ruth Thank you for taking the time to provide your feedback following your recent stay. It's pleasing to know you received a warm welcome on arrival and found our team to be friendly and helpful. We're glad you enjoyed your breakfast experience - we...More

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About
Description
Hilton Birmingham Metropole is a well-connected and easily accessible Hotel in walking distance to Birmingham International Station linking to Birmingham Airport. Regular complimentary shuttle ensures guests More will only be minutes from the airport and railway station. Park & Fly options are available at the hotel. With a great location next to the National Exhibition Centre (NEC) and LG Arena, it is an ideal choice for attending events and fairs and from 2015 attending the Resorts World Complex with Casino, shopping outlets and Cinema. The hotel provides superior leisure facilities onsite with Ocean Rooms Spa, LivingWell Health club featuring Fitness Room, Indoor heated pool, Sauna and Steam room. Food and Beverage Outlets include two restaurants and a 24 hour Lounge Bar, with Room Service available all day long. Free Wifi is available in Public Areas. For those travelling as a family, enjoy dedicated family rooms accommodating 2 adults and 2 children as well as children-friendly amenities and services. Easily accessible by rail, road and air networks , the hotel is at the hub that connects Birmingham International Airport and the International Railway station with the M42, M6 and M40. Birmingham City Centre and Regional attractions such as Warwick Castle, Cadbury World and Stratford-upon-Avon are easily accessible. The hotel is also largest accommodation and convention centre outside London with 790 guest rooms and suites, 33 flexible function rooms for meeting and events from 2 to 2,000 people and an experience team. This is where it all happens. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Shuttle Bus Service
Wheelchair access
Beachfront
Free Parking
Breakfast included
Free High Speed Internet (WiFi)
Hotel Style
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Contact Information
Hotel Style
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
794
Price range
US$91 - US$317 (Based on Average Rates for a Standard Room)
Also Known As
Hilton Birmingham Metropole Hotel Birmingham
,
Birmingham Hilton
Location
United Kingdom > England > West Midlands > Birmingham
Hotel class
Contact Information
Hotel Style
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
794
Price range
US$91 - US$317 (Based on Average Rates for a Standard Room)
Also Known As
Hilton Birmingham Metropole Hotel Birmingham
,
Birmingham Hilton
Location
United Kingdom > England > West Midlands > Birmingham
Photos
Traveller (1,188)
Room & Suite (475)
Dining (65)
Pool & Beach (15)
Business Centre & Event Rooms (43)
Nearby
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Questions & Answers
Ask a question
419980
1 December 2018|
Answer
Response from 621russd | Reviewed this property |
the hotel has a courtesy bus to the airport that is about 5 minutes drive away,
0
Votes
456waynee
13 October 2018|
Answer
Response from 678akinp | Reviewed this property |
I am not sure but the staff s the Train station can be helpful if you ask them. Otherwise write save the hotel number in your phone or write it in your notebook. If not call them while you are at home before you see out.
0
Votes
456waynee
13 October 2018|
Answer
Response from jaynesimpson | Reviewed this property |
Yeh the number is on the website,
0
Votes
Room Tips
"High floor, overlooking the lake."
MCSC2014
1 week ago
Read review
"Be aware that some rooms do not have doors to the toilet/bathroom."
Amor613
3 weeks ago
Read review
"Try to find another hotel"
DevonBlueboy
18 Dec 2018
Read review
"A rear room will may avoid noise we had at the front from the (?)fans"
karenlf
18 Dec 2018
Read review
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