We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 118 hotels in Birmingham

Hilton Birmingham Metropole Hotel

5,507 reviews
Save
Traveller (960)
Room & Suite (342)
Dining (53)
Overview
  • Excellent25%
  • Very good30%
  • Average23%
  • Poor13%
  • Terrible9%
Travellers talk about
“huge hotel”(60 reviews)
“courtesy bus”(56 reviews)
Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Free Airport Transportation
4.0 Star Hotel
All hotel details
Offers from Hilton Birmingham Metropole Hotel
Special Offer: SAVE UP TO 25%
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (5,507)Write a Review
There are newer reviews for Hilton Birmingham Metropole Hotel
See the most recent reviews
Filter reviews
5,397 results
Traveller rating
1,365
1,553
1,260
704
515
Traveller type
Time of year
LanguageEnglish
More languages
1,365
1,553
1,260
704
515
Show reviews that mention
All reviewsthe executive loungehuge hotelcourtesy busbusy hotelgenting arenaleisure facilitiesvisiting the necstayed here for one nightconventionconcertmotorway
FilterEnglish
Updating list...
2,141 - 2,145 of 5,397 reviews
Reviewed 12 August 2015 via mobile

Yet another great stay at the Birmingham Hilton Metropole. Car park was busy but found a space easily. Although busy there was a great buzz about the place, staff were very friendly and had time to chat. Room was very clean and tidy and the...More

Thank Brown1809
Response from Patrick S, General Manager at Hilton Birmingham Metropole HotelResponded 13 August 2015

Dear Brown1809 It's a pleasure to receive such positive feedback, especially regarding our friendly, helpful team members. We aim to make all our guests feel welcome and valued during their stay. Thank you for taking the time to share your experience and we very much...More

Reviewed 11 August 2015 via mobile

We stay here every 6 months for the MODA trade show... you can't fault this hotel. Reception staff are excellent even under busy times, the bar staff and waiter's /waitresses are faultless. Excellent hotelMore

Thank Lee G
Response from Patrick S, General Manager at Hilton Birmingham Metropole HotelResponded 12 August 2015

Dear Lee Thank you for such a great review. It's a pleasure to know you always enjoy your visits here and that the service provided by our team makes your stay all the more enjoyable. I hope we see you again soon and thank you...More

Reviewed 11 August 2015

Stayed one night - pleasant experience and unlike some previous comments found the staff helpful and friendly - Parking was fine, plenty of free spaces. Plus point very good air conditioning and unlike many hotels the air conditioning worked really well. Ate off room service...More

Thank anniebea
Response from Patrick S, General Manager at Hilton Birmingham Metropole HotelResponded 12 August 2015

Dear Anniebea I was pleased to see that you had a pleasant stay with us and found everything met your expectations. I hope it's not too long before we see you return to stay with us again. Thank you for your feedback. Kind regards Patrick...More

Reviewed 11 August 2015

Firstly, parking is a nightmare! we circled the carpark for at least 20 mins before finding a space. Rooms are okay, need a little updating. Beds are hard. Breakfast was very nice, all you could ask for.More

Thank Charlotte C
Response from Patrick S, General Manager at Hilton Birmingham Metropole HotelResponded 12 August 2015

Dear Charlotte I am sorry you struggled to find a free parking space on arrival. As I am sure you will appreciate, when the hotel is busy the car park can fill quite quickly. I'm glad you enjoyed your breakfast experience - we aim to...More

Reviewed 11 August 2015

The Hilton Birmingham Metropole is within the NEC park and has a courtesy bus taking guests to and from most events. It is also used for a number of events connected with shows such as evening get togethers. With its position just off the M42...More

1  Thank Kira W
Response from Patrick S, General Manager at Hilton Birmingham Metropole HotelResponded 12 August 2015

Dear Kira Thank you for providing your feedback in relation to your recent visit. We are indeed ideally located for easy access to the NEC, Genting Arena,train station and the airport. I was pleased you found the public areas of the hotel smart and appealing...More

PreviousNext
14274284294304311080
Add Photo Photos
Traveller (960)
Room & Suite (342)
Dining (53)
Pool & Beach (17)
Hotel & Grounds (547)
Bathroom (109)
Business Centre & Event Rooms (8)
About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Meeting Rooms
Airport Transportation
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Dry Cleaning
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$92 - US$405 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Birmingham
#25 Luxury Hotel in Birmingham
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$92 - US$405 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Birmingham
#25 Luxury Hotel in Birmingham
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite