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01/10/2017 02/10/2017
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    Macdonald Burlington Hotel

    Burlington Arcade, Birmingham B2 4JQ, England
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    Lowest prices for your stay
    01/10/2017 02/10/2017
    US$104
    US$95
    SAVE US$9
    US$103
    US$95
    Traveller (473)
    Room & Suite (144)
    Dining (31)
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    Overview
    • Excellent39%
    • Very good33%
    • Average17%
    • Poor7%
    • Terrible4%
    Travellers talk about
    “lovely hotel” (129 reviews)
    “train station” (121 reviews)
    Free Wifi
    Breakfast Buffet
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Multilingual Staff
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (2,985)
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    1 - 5 of 2,949 reviews

    Reviewed 2 days ago

    The TV did not work. A relatively minor and easily remediable problem but not at the MacDonald Burlington. Three calls to reception were met with "we'll send someone straight up" but no one arrived. Eventually after more waiting and more reminders it was fixed and...More

    Thank markhill2016
    Reviewed 4 days ago

    The hotel itself is a little dated but in a really charming way. The rooms are traditionally decorated and very spacious - excellent value for money. Don't expect a modern hotel or furniture as it is the wrong place for you. Only downside was someone...More

    Thank Accadeque
    Reviewed 1 week ago via mobile

    I think the hotel is wonderful in terms of location just in front of the railway station and the British atmosphere except how they treated me as for breakfast. At the time of checkin, I was given any explanation about breakfast. I phoned Reception and...More

    Thank machio2017
    Response from James B, Manager at Macdonald Burlington HotelResponded 1 week ago

    Dear machio2017 I am truly sorry to learn of your experience at breakfast - this is not at all reflective of our usual standards and I am very disappointed that we appear to have let ourselves down and failed to meet your expectations. I would...More

    Reviewed 2 weeks ago

    Overall this is a good hotel in a very convenient location in central Birmingham. Literally a minute from New Street station and a couple of minutes to shops and restaurants in the town centre. The room was fairly large and comfortable. The made to order...More

    Thank HOP_8
    Response from James B, General Manager at Macdonald Burlington HotelResponded 1 week ago

    Dear HOP_8 I am pleased that you enjoyed most aspects of your stay, however I would like to apologise for the service you experienced. Your comments will be the subject of a remedial training review with the reception team so that your disappointment could not...More

    Reviewed 2 weeks ago via mobile

    We travelled for a reunion of some people we worked with. We selected this hotel due to its central location and also that we have wanted to stay here when living in Birmingham. We were not disappointed. We travelled by train to Birmingham, the hotel...More

    Thank locoman20
    Response from James B, General Manager at Macdonald Burlington HotelResponded 1 week ago

    Dear locoman20 I am really pleased you enjoyed your stay with us. We appreciate your helpful feedback which I will share with the team as I know they will be motivated by it. We look forward to welcoming you back soon! Warmest regards James James...More

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    About
    Awards & Recognition
    GreenLeadersBronze level
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$92 - US$264 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Green Hotel in Birmingham
    • #9 Family Hotel in Birmingham
    • #18 Luxury Hotel in Birmingham
    • #19 Romantic Hotel in Birmingham
    • #27 Business Hotel in Birmingham
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 114
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Ctrip TA, Priceline, Booking.com, Agoda, Travelocity, Orbitz, Cancelon, TripOnline SA, Hotwire, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Macdonald Burlington Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • West Midlands >
    • Birmingham >
    • Ladywood
    • Also Known As
    • Macdonald Burlington Birmingham ,
    • Hotel Macdonald Burlington
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    Traveller (473)
    Room & Suite (144)
    Dining (31)
    Hotel & Grounds (282)
    Bathroom (32)
    Nearby
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    Ask a question
    Questions & Answers
    Hayley S
    17 September 2017|
    AnswerShow all 3 answers
    Response from Julie N | Reviewed this property |
    There is an NCP on Hurst street, just the other side of Grand Central/New Street station. The hotel will validate your parking to reduce the car st to only £9 for overnight.
    2
    Votes
    Joe B
    13 June 2017|
    AnswerShow all 2 answers
    Response from Christine W | Reviewed this property |
    Sorry our room didnt
    0
    Votes
    Room Tips
    "Book into the Britannia instead."
    Read review
    "Room 502 Huge"
    Read review
    "Not all rooms can be accessed without the use of stairs"
    Read review
    "All rooms are adequate"
    Read review
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