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Travelodge Birmingham Frankley M5 Southbound

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Travelodge Birmingham Frankley M5 Southbound
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135 Reviews from our TripAdvisor Community

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Showing 134: English reviews
Start your review of Travelodge Birmingham Frankley M5 Southbound
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Plymouth Devon
Reviewed 4 days ago NEW

Whilst the accommodation was good, the one problem i found was the advertising of the WIFI, free for 30 minutes or £3 for 24hrs. Well thought I would do the £3 but it never worked, complete waste of time trying to get connected. Spoke to reception who said that the hotel has been having problems for months, not good when...

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Helpful?
Thank fdj12
TravelodgeUK, Niki from The Social Media Team at Travelodge Birmingham Frankley M5 Southbound, responded to this review

Many thanks for your review. We're really sorry to learn of your disappointment with our WiFi extra. We do not include the cost of this extra in our room rates unlike some of our competitors as we believe this allows our guests to pay for the services they need so we can continue to offer great room rates. We will...

Amsterdam, The Netherlands
Reviewed 4 days ago NEW

Staff were friendly, rooms were good size and bed was comfortable - so pretty much what you can expect from a Travelodge. The fact that pre-paid wi-fi did not work is not really good enough. I consider wi-fi a must have with hotels now a days - yes staff happily gave a refund but that is not the point. Services...

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Helpful?
Thank Kevin C
TravelodgeUK, Niki from The Social Media Team at Travelodge Birmingham Frankley M5 Southbound, responded to this review

Thank you for this review. It is a real pleasure for us to see our efforts being appreciated by valued guests such as yourself. We strive to provide a positive experience so it's great you found your room to be comfortable and the staff to be friendly during your stay. Thank you for taking the time to provide feedback and...

Glasgow, United Kingdom
Reviewed 1 week ago

I have stayed in a variety of travelodges over the past 2 years. I love the fact you can take your dog into your hotel room too. That's my main reason for choosing a travelodge.. The rooms are always up to excellent standard and I've never experienced a problem in any one I've stayed.

Review collected in partnership with Travelodge
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Thank jodieleem2017
Bekkevoort, Belgium
Reviewed 1 week ago

we've had a wonderful time at the travellodge. Everyone was very friendly and the rooms were very good. The only negative thing that i can tell is that the wifi did'nt work and could not be solved. I will surely come again.

Review collected in partnership with Travelodge
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Helpful?
Thank 430guidom
TravelodgeUK, Nicolas from the Social Media team at Travelodge Birmingham Frankley M5 Southbound, responded to this review

Thank you for taking the time to review the Hotel. We are pleased to learn that you are happy with the service you received, although we would like to apologise for the issue with our WiFi service that you experienced during your stay. Please rest assured we will pass on your feedback to the Hotel, so it may be looked...

Reviewed 3 weeks ago

Booked 2 rooms check in was quick and efficient , staff were friendly. The room was clean and comfy , we were on the ground floor , only minor issue was the noise of people upstairs but they didn't keep us awake, Bed was clean and comfy so overall a good stay . For travellers who remember what services used...

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Thank Paul A
Birmingham, United Kingdom
Reviewed 3 weeks ago

The hotel was very lovely beds was also very comfortable... we asked for a travel coat so they gave us one within the hour! I will be staying there again very soon. Staff was very welcoming Very clean!!!

Review collected in partnership with Travelodge
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Thank 32caseyf
Altrincham
Reviewed 4 weeks ago

Arrived Sunday evening and welcomed by very friendly staff. Found a large clean room. All slept well as no noise, building is not near the motorway. Went out for the day and got back quite tired to find that the room hadn't been cleaned or the beds made. Went down to reception to stock up with tea bags and explained...

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Thank h18b
Market Rasen, United Kingdom
Reviewed 13 February 2017

The room first of all was fantastically priced, for 2 of us it was £75 for 2 nights, they have late check in available which was brilliant for us, you also didn't have to check out until 12pm which meant no rushing around first thing in a morning trying to make sure you have everything. The bed was kingsize and...

Review collected in partnership with Travelodge
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Thank alicewilks1992
Helston, United Kingdom
Reviewed 11 February 2017

Very comfortable stay at this travelodge. Used to break up long journey. Molly the receptionist was very friendly and helpful. Noting was too much trouble for her. Price was very competitive. Will stay here again.

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Thank andyhill182017
Birmingham
Reviewed 7 February 2017

During my stay at travelodge Frankley, I had booked a late check out for the following day and sadly on 4 different occasions members of the hotel staff just entered the room!! I was extremely upset by this as I was fast asleep at times people had entered and woken me up! I do not expect to pay for late...

Review collected in partnership with Travelodge
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Helpful?
Thank alexandrasanz90
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Birmingham Frankley M5 Southbound, responded to this review

Thank you for submitting your review of our Birmingham Frankley M5 Southbound Travelodge. We're so sorry to hear about your recent experience and would like to hear more about your stay. May we kindly request you contact us via our website with your review so our customer service team can investigate your visit with the hotel. Thank you again for...

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Amenities

Highlights
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking

Additional Information about Travelodge Birmingham Frankley M5 Southbound

Address: Frankley Motorway Services Illey Lane, Birmingham B32 4AR, England
Region: United Kingdom > England > West Midlands > Birmingham
Price Range: £34 - £67 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Travelodge Birmingham Frankley M5 Southbound 2*
Number of rooms: 45
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity and Travelodge Hotels Ltd so you can book your Travelodge Birmingham Frankley M5 Southbound reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Travelodge Frankley m5 Southbound Hotel Birmingham
Travelodge Hotel Birmingham
Travelodge Birmingham
Travel Lodge Birmingham
Birmingham Travel Lodge
Birmingham Travelodge
Hotel Style:
#7 Best Value Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Travelodge Birmingham Frankley M5 Southbound staff and other travellers.
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Questions? Get answers from Travelodge Birmingham Frankley M5 Southbound staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No lift so ground floor best”
 of 5 bubbles 301kevinc, 19 Mar 2017 | Read review
“even motorway side rooms are quiet.”
 of 5 bubbles potteringaround2015, 2 Jan 2017 | Read review
“rooms facing the car park are very quiet and do not get any m5 noise”
 of 5 bubbles martinbR1888CW, 22 Dec 2016 | Read review
“Rooms facing car park further from motorway so probably quieter”
 of 5 bubbles lenkalass, 21 Oct 2016 | Read review
“Free wifi is only 30 minutes.”
 of 5 bubbles gma5018142, 16 Jul 2016 | Read review
5 of 5