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Malmaison Birmingham

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Malmaison Birmingham
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2,093 Reviews from our TripAdvisor Community

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Showing 2,078: English reviews
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birmingham
Reviewed 2 days ago NEWvia mobile

We had a full day at this hotel for a spa day bought by my son for xmas. I took my pregnant daughter with me but when we arrived was to she couldn't use the hot tub ,sauna or steam room. We were very disappointed due to the fact we had informed them weeks before to tell them she was...

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1Thank christine06
Dorset, United Kingdom
Reviewed 3 days ago NEWvia mobile

As most malmaison hotels the malmaison Birmingham does let you down regarding location, design/style and just the over all vibe of the hotel. The check in - excellent, quick and full of useful information The room - standard, stylish, spacious, clean, comfortable. The only issue my partner had was she likes a bathrobe but this was only available at an...

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Thank SIMPLE VIEW Z
Damian G, Manager at Malmaison Birmingham, responded to this review

Dear SIMPLE VIEW Z, Thank you for taking the time to post your review of your stay with us at Malmaison. I am sorry that your visit didn’t quite meet the expectations that we would have both had. On the bright side, I was happy to read that you liked the room and I will pass on your compliments to...

Wroclaw, Poland
Reviewed 4 days ago NEW

The Malmaison Birmingham is a wonderful hotel. Stayed with family here for 4 days. The booking was done by my husband and he also loved this hotel. The staff was very inviting and courteous. The rooms were great. Spacious and comfortable. The decor of this place is very modern and trendy. The stay was delightful.

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Thank Mateuszkarolina
Damian G, Manager at Malmaison Birmingham, responded to this review

Dear Mateuszkarolina, Thank you for taking the time to share your experience of your stay with us here at Malmaison Birmingham. It was lovely to read your amazing feedback and the team and I are thankful of hearing that we have got things right for you and you have enjoyed your stay. I hope that we will see you back...

Reviewed 1 week ago via mobile

I surprised my other half with a night here on 17/02/17. The staff were delightful at reception, very quick check in. Room was spotless and clean. Bed was comfortable and whole feel of the suite was second to none. Refreshments and mini bar were well stocked and even complimentary goodies were lovely. Short walk to a whole host of restaurants...

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1Thank Kimberly P
Damian G, Manager at Malmaison Birmingham, responded to this review

Dear Kimberly P, Thank you for the amazing review of your stay with us at Malmaison Birmingham. The team here in Birmingham are all working towards making the hotel a great place to relax & stay & I am glad that this came across during your visit. I will make sure that the team is thanked for your compliments and...

Reviewed 1 week ago via mobile

Great service soon as we arrived, bedrooms were lovely and clean. Unfortunately there was no hair dryer in our room and didn't find that out until after the shower! Bar was nice and busy, had a nice atmosphere about it. Great location to other bars at the mailbox. Breakfast was very nice and waiter service was brilliant. Would definitely stay...

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Thank Sr2205
Damian G, Manager at Malmaison Birmingham, responded to this review

Dear Sr2205, Thank you for the fantastic review of your stay with us at Malmaison Birmingham and for taking the time to share this. It was nice to read that you have enjoyed your stay & the team and I are always thankful of hearing that we have got things right. I hope that you will be a regular visitor...

Monmouth, United Kingdom
Reviewed 1 week ago via mobile

Stayed with a group of friends for a celebration. Check in was quick and efficient. Room lovely and very comfy bed. Lovely breakfast. Didn't eat dinner but menu looked good. Wine a bit pricy but it is what it is.

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Thank hungryboyH
Damian G, Manager at Malmaison Birmingham, responded to this review

Dear hungryboyH, Thanks for taking the time to post your review of your stay with us on TripAdvisor. I am pleased that we got things right for you & even more so, that you published your experience with Mal. I hope that you will be a regular visitor to us here at Malmaison Birmingham. Very best regards, Damian

Reviewed 1 week ago via mobile

We stayed here for one night as we had an appointment and it was easier than making the drive twice in one day. Hotel is tricky to navigate to as you can only access it from certain directions and roadworks in the centre of Birmingham made it even more difficult. There is an attached car park which is under the...

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Thank Nicola B
Damian G, Manager at Malmaison Birmingham, responded to this review

Dear Nicola B, Thank you for your kind words when reviewing your recent stay with us. I am pleased to see that our Mal offer suited your needs and you have enjoyed your stay & breakfast. I hope that we will see you back again soon! Very best regards, Damian

Malmesbury, United Kingdom
Reviewed 1 week ago via mobile

Stayed for a couple of nights recently and it was fine. Room was pretty big and comfortable, fast wifi, breakfast tasty! Bit of a pain to get to if you're driving as the middle of town is being dug up and redesigned, but parking (Mailbox) is easy and right next door to the hotel.

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Thank Andy P
Damian G, Manager at Malmaison Birmingham, responded to this review

Dear Andy P, Thank you for reviewing your recent stay with us and I am pleased to see that you have enjoyed your stay. Our team here is focused on ensuring that our guests have a comfortable and pleasant stay and we very much look forward to welcoming you back again soon. Very best regards, Damian

Reviewed 1 week ago via mobile

We were expecting a sophisticated French restaurant with nice subdued lighting and some gentle background music providing a lovely atmosphere. What we got was loud thumping 'music' meaning we could barely hear each other talk. The atmosphere was like being in a work canteen and the food was over priced and (in my case) very poor quality. My fillet steak...

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Thank Sally J
Damian G, Manager at Malmaison Birmingham, responded to this review

Dear Sally J, I am sorry to hear that you have not enjoyed the atmosphere from our restaurant and can only apologise for this. Our bar it's a 'destination venue' with music played by our DJ on weekends and I can appreciate that loud music could have negatively impacted your experience and for this I do apologise. If you would...

Essex
Reviewed 1 week ago

Comfortable stay in a standard room. Good seating, good work space, nice comfortable bed, good TV channel selection. Being located in the Mailbox there were a good choice of restaurants approx 10 - 15 mins away.

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Thank BusinessGuy88
Damian G, Manager at Malmaison Birmingham, responded to this review

Dear BusinessGuy88, Thank you for reviewing your stay with us. It was nice to read your kind comments and I am pleased that we got things right for you. I hope that you will be a regular visitor to us here at Malmaison Birmingham. Very best regards, Damian

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Malmaison Birmingham

Address: The Mailbox 1 Wharfside Street, Birmingham B1 1RD, England
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range: £97 - £183 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Malmaison Birmingham 4*
Number of rooms: 189
Reservation Options:
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Also Known As:
Malmaison Birmingham Hotel Birmingham
Malmaison Hotel Birmingham
Birmingham Malmaison Hotel
Hotel Style:
#5 Spa Hotel in Birmingham
#12 Luxury Hotel in Birmingham
#24 Business Hotel in Birmingham
#33 Romantic Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Malmaison Birmingham staff and other travellers.
14 questions
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Questions? Get answers from Malmaison Birmingham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Call for an upgrade its cheaper than the email offers they send through”
 of 5 bubbles ashleyB_187, 6 Feb 2017 | Read review
“There was no need for an upgrade to a superior room, My tip? Relax and enjoy.”
 of 5 bubbles adeandsylv, 22 Jan 2017 | Read review
“Go for the deals they have on their website”
 of 5 bubbles Deano150, 20 Jan 2017 | Read review
“Don't get a room by the lifts.”
 of 5 bubbles , 20 Jan 2017 | Read review
“Make sure you leave plenty of time for breakfast (service slow)”
 of 5 bubbles jandmtennant, 20 Jan 2017 | Read review
5 of 5