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Stayed before when it was a Holiday Inn Express and the rooms are still identical. Lionel Street is not particularly inviting but I didn't feel uncomfortable. I asked for a quiet room and it was - 10 out of 10. The only problem was the...More
Booked here for a concert that was at Arena Birmingham - very easy to find and we were also given a map on check-in to show us where to go to get to the Arena which was a lovely touch. The hotel room was clean,...More
I was recently here to attend a work conference in the ICC. On arrival the staff were friendly and the rooms were clean. On returning to the hotel on the second day of my stay, I discovered that my expensive cosmetics had gone missing from...More
Made it to Birmingham fine but all the 1 way systems were very confusing. Phoned the hotel and spoke to Ricardo. He couldn’t have been more helpful. Talked us right to the hotel over the phone. When we arrived, he was, again, so helpful. What...More
The parking was convenient (under the hotel) the rooms were a nice size with tea and coffee and the linen and bathrooms were very clean. There was also complimentary tea and coffee in the reception which is a nice touch.More
Thank Gail B
Response from Nicola B, Manager at ibis Styles Birmingham CentreResponded 1 week ago
Dear Gail B
Thank you for taking the time to give our hotel a review, All feedback is passed on to the team to encourage strong customer service, This is something we are extremely proud of.
I hope that if you are returning to the...More