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The Spires Serviced Apartments

Traveller (54)
Room & Suite (69)
Dining (2)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Breakfast Available
Multilingual Staff
Non-smoking hotel
Self-Serve Laundry
Wheelchair access
Room features
Microwave
Refrigerator in room
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
HOTEL CLASS

Location

Full view
100Great for walkers
Grade: 100 out of 100
126Restaurantswithin 0.3 miles
42Attractionswithin 0.3 miles
193Reviews
85Photos
7Q+A
38Room tips
Traveller rating
  • 92
  • 67
  • 19
  • 8
  • 7
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
Having booked and paid for my room I get a call the day before arrival to say they had over booked and so they were moving me to another (lower rated) hotel. They claimed that there was no price difference and that they had paid all the money I paid to the new hotel. When I
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We had a great time in Birmingham a visit to Miller and Carter which was fabulous and we all stayed over in 2 separate apartments. I have to say the staff on reception very, very friendly and helpful. The rooms were very clean and had everything you needed. The only thing I will
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Response from TheSpiresManagement, Manager at The Spires Serviced Apartments
Responded 14 Jan 2019
Good Afternoon, Thank you ever so much for posting a review. It is a pleasure to hear you enjoyed your stay and our staff had done utmost to ensure you had everything you needed. I am sorry to hear about the noise. We do have a number of apartments facing the courtyard and they are are very quiet regardless of the traffic outside. We always try to allocate those should they be requested. We very much look forward to your next visit. Kindest Regards, Ewelina Pasternak Accommodation Manager
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This is a lovely appartment very spacious and everything you need. We stayed in a one bedroom appartment. Settee opened out to a bed also. We did not know about the 250 pound deposit to after it was payed for. We phoned from airport to say we would be there in half hour but had
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Response from TheSpiresManagement, Manager at The Spires Serviced Apartments
Responded 22 Dec 2018
Good Afternoon, Thank you ever so much for sharing your views on our apartments. I apologise that you had to wait upon your arrival. When there is only one member of staff, sometimes we have to leave the reception to assist a guest. We do return to reception as soon as we receive a phone call there is a guest awaiting. We service the apartment every day except for Sunday and the towels are changed when left in the bath or on the bathroom floor. Unfortunately, we cannot always offer a later check out as our check in starts at 2pm and all apartments have to be ready for our new arrivals, I apologise for any inconvenience this may have caused you. I am very happy that you enjoyed your stay despite not a great start and the fact you could not extend your check out. Please contact us prior to your arrival next time and we will try to accommodate this request for you. We look forward to your visit. Kindest Regards, Ewelina Pasternak Accommodation Manager
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When we arrived we were welcomed by a very pleasant lady with blonde hair who couldn't have done enough for us. she arranged for early check in and helped us out by getting our bags sent to our apartment. The apartment was clean and tidy and just what we needed for our short
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Response from TheSpiresManagement, Manager at The Spires Serviced Apartments
Responded 8 Dec 2018
Dear Joshua J, Thank you ever so much for your kind words. It is always a pleasure to pass on the message to our staff that guests were very happy with their stay. We do praise ourselves on customer service so your comments are heart warming! :) Thank for recommending us to others and we very much look forward to your next stay! Kindest Regards, Ewelina Pasternak
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Booked this based on reviews and it seemed good value and fairly well placed, not knowing Birmingham that well. First impressions from outside are not the same as going through reception. Firstly, the location is superb. Less than ten minute walk to virtually anywhere; New
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Response from TheSpiresManagement, Manager at The Spires Serviced Apartments
Responded 9 Nov 2018
Dear Chris, Thank you so much for the amazing 5* review. It is great that our central location has come in handy. More importantly thank you for the lovely comment about our great staff. The team works really hard to make everyone's stay as special as possible so it is always wonderful to read nice things about them. We look forward to seeing you again soon. Best wishes Ewelina Pasternak Accommodation Manager
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Photo provided by managementThe Spires Serviced Apartments
2 bedroom apartment, living room
Living Room
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Good Afternoon, I advise taking a train from Birmingham International to Birmingham New Street, it takes approximately 10minutes. You can then walk to The Spires from the station (less than 10mins) or take a taxi if you have heavy luggage. Kind Regards, Ewelina Pasternak
0 votes
Dear Guest, Thank you for your question. Guests who check in outside our Reception opening times benefit from an "express check-in" service. A few days before arrival, the Front of House team from the property will contact you by telephone followed by e-mail with detailed instructions. They will also reconfirm your requirements. Please do not hesitate to contact the property that you will be staying at in advance, should you wish to receive these details at a time more convenient to yourself. We look forward to welcoming you to The Spires Serviced Apartments. Best regards, Kirsten Jensen Guest Experience Manager
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what does one do if arriving on a Sunday/
Dear Guest, Thank you for your question. Guests who check in outside our Reception opening times benefit from an "express check-in" service. A few days before arrival, the Front of House team from the property will contact you by telephone followed by e-mail with detailed instructions. They will also reconfirm your requirements. Please do not hesitate to contact the property that you will be staying at in advance, should you wish to receive these details at a time more convenient to yourself. We look forward to welcoming you to The Spires Serviced Apartments. Best regards, Kirsten Jensen Guest Experience Manager
0 votes
Good Afternoon, We offer freeview boxes in each apartment and there is also a free DVD rental on reception. Wifi is available in all apartments and communal areas, please ensure it is included in the rate, otherwise charges will apply. I will happily check this for you if you provide me with the details of your reservation. We do not have a fitness centre on site but there is a discounted gym close by. If you have any further questions please do not hesitate to contact me on 08452700090 or via email. I am not able to write my email address here but please go on to our website and The Spires email address is detailed there. I will then be able to respond to any queries. Kindest Regards, Ewelina
0 votes
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DVD player, but limited TV channels, no cable or satellite. There is wi-fi but it's £10 a day! Unless you book direct apparently.
1 vote
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12
"Room was lovely. We were on second floor."
"large room/apartments so make the most of bedroom spaces and fold out bed. ."
"Provides easy access for everything.Considering it is so handy for all amenities we found there was no noise."
"two bedroom deluxe apartment very quiet"
"Higher up is nicer"
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PRICE RANGE
US$106 - US$252 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the spires serviced hotel birmingham
LOCATION
United KingdomEnglandBirminghamLadywood
NUMBER OF ROOMS
30
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