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Holiday Inn Express Birmingham - Star City

481 reviews
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Traveller (118)
Room & Suite (97)
Dining (17)
Overview
  • Excellent27%
  • Very good38%
  • Average19%
  • Poor9%
  • Terrible7%
Travellers talk about
“aston villa”(8 reviews)
“free wifi”(23 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Bar/Lounge
Wheelchair access
3.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (481)Write a Review
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All reviewsentertainment complexaston villafree wifigood sizeair conditioningnice roomscity centreiron and ironing boardlarge roomhot breakfastthe ground flooryogurtwould stay againcar parkstayed here for one nightshort staynight's sleep
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1 - 5 of 474 reviews
Reviewed 4 days ago via mobile

Stayed here in one room with my partner, and mother and daughter in another room. Staff are very polite and welcoming. Room could of been cleaned bit better as used tissue on sofa. The sink was badly cracked and there was no plug. Mirror in...More

Thank Ian0971
Hotel's Favourite
Reviewed 4 weeks ago

Staff were friendly, courteous and helpful. Our room was very spacious, clean and comfortable. Although not far from main roads, the hotel was quite quiet. Tea and coffee making facilities and a welcome tray were great. Good sized bathroom and shower. Really comfortable bed. Breakfast...More

1  Thank Justina P
Reviewed 3 weeks ago

This Hotel needs some money spending on it, bland rooms. Beds are comfy but noisy outside with traffic. I expect more for £95 a night, like heating and a TV that works. And I'm a "Spire Elite" member !! Time to look at other hotels...More

Thank walkerd23
Response from IHGService, Guest Relations Manager at Holiday Inn Express Birmingham - Star CityResponded 1 week ago

Hi walkerd23, I am pleased to do business with one of our IHG Rewards Club Spire Elite members. It concerns us that you find our hotel facility outdated and room condition a let down. Your review will be taken up with our team to consider...More

Reviewed 3 weeks ago via mobile

Stayed here for 1 night in January. Was more expensive than a lovely holiday inn express in Warwick and was absolutely disgusting. Room filthy dirty, sheets dirty!, no heating apart from oil filled radiator, broken remote, broken tiles, no toilet seat. Avoid room 101 at...More

Thank Anna H
Response from IHGService, Guest Relations Manager at Holiday Inn Express Birmingham - Star CityResponded 1 week ago

Hi Anna H, Thank you for your stay and for taking the time to share your experience with us. It is regrettable that our room accommodation and facilities did not live up to your expectations. Please allow me to follow up on your concerns and...More

Reviewed 24 December 2017

W were part of a coach trip to an event at the NEC. Despite about 51 of us checking in a the same time, checkin was very quick and efficient. Friendly staff. clean room with all facilities in good working order. comfortable bed and quiet...More

Thank Sharon L
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Restaurant
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Conference Facilities
Things to do
Bar/Lounge
Restaurant
Details
Price range
US$68 - US$149 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#48 Romantic Hotel in Birmingham
Room types
Non-Smoking Rooms
Details
Price range
US$68 - US$149 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#48 Romantic Hotel in Birmingham
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (118)
Room & Suite (97)
Dining (17)
Questions & Answers
Ask a question
Tripadviser99999
24 October 2017|
AnswerShow all 3 answers
Response from LouKelly40 | Reviewed this property |
I don't work there..I was visiting from the south coast..Dorset ;)
0
Votes
UkDarcie
19 February 2016|
AnswerShow all 2 answers
Response from Ray131262 |
No it's not but it's a 5 minute walk along a safe pavement and traffic light controlled crossings
1
Vote
Mollie R
30 October 2015|
Answer
Response from Ray131262 |
Yes no problem.
0
Votes
Room Tips
"Book at a different hotel"
Read review
"avoid room 102 (think that's the number,1st floor, opposite door to lift)"
Read review
"Avoid at all costs"
Read review
"Dirtiest hotel in the country"
Read review
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