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Park Regis Birmingham
160 Broad Street, Birmingham B15 1DT England
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Avg. £285 /night, 8/10 - 8/11
£285
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£186
per night
£86
per night
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About
4.0
#14 of 120 hotels in BirminghamLocation
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Rise to new heights in Birmingham’s most distinctive 4* luxury hotel, Park Regis Birmingham is also the tallest, most breathtaking and best addition to Birmingham’s skyline, offering 253 gorgeous, comfortable guest rooms and suites, the hotel offers a modern and contemporary ambience with a boutique feel for all guests to enjoy. Just minutes’ walk from Five Ways Train station & the Library of Birmingham and ten minutes' walk from Birmingham New Street, the exclusive Mailbox and Bull Ring shopping centres the hotel also boasts convenient access to the ICC, Arena Birmingham, Symphony Hall, Rep Theatre and Hippodrome all just a short walking distance. Corporate and leisure guests wanting fun, functionality, with a touch of indulgence, we have you covered. Park Regis Birmingham is a place you can relax and unwind between business meetings or after a long day of shopping or sightseeing with a flavour of the local culture in a contemporary manner.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Highchairs available
Taxi service
Conference facilities
Banquet room
Secured parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Waxing services
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Flatscreen TV
Complimentary toiletries
Hair dryer
Safe
VIP room facilities
Wardrobe / wardrobe
Iron
Laptop safe
Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
City View
Great View
Languages Spoken
English
Location
160 Broad Street, Birmingham B15 1DT England
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 89 out of 100
89
47 Restaurants
within 0.3 miles
Reviews
4.0
2,968 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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Park Regis Birmingham offers a mix of experiences, with many guests enjoying its spacious and spotless rooms, often complimented by the hotel's modern atmosphere and attentive staff. While the central location is celebrated for its convenience, some have raised concerns about safety and the lack of scenic views.
Amenities like the ample breakfast and parking are popular, though the value perception is varied, with some criticism over pricey beverages and parking. Noise can be an issue for some, due to events or elevators, yet others report a peaceful stay.
Location
Central
Atmosphere
Inviting
Rooms
Varied
Value
Expensive
Cleanliness
Spotless
Noise level
Mixed
Service
Friendly
Amenities
Well-appointed
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2,968Reviews49Q+A100Room tips
Traveller rating
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Detailed Reviews
The overall hotel is very nice, however, the room I was allocated stunk of what I originally believed to be cannabis. I walked in and walked straight back out again. After letting staff at reception know, they assured me that it was a non-smoking hotel and that it was the smell of the carpet cleaner. After my room change, I could no longer smell it, until I returned from the event I attended - slightly. It must be the carpet cleaner because my colleague could smell it in his room too. If I could make any suggestions, it would be to change what you use to clean the carpets - it stinks! Otherwise, the Sky Bar was delightful with great service and city views. The breakfast was tasty but a bigger selection of cooked food would've been nice. The standard room I stayed in was very small but accommodated my needs. The toilet in the room was loose. The gentleman who welcomed us on the ground floor was lovely.
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Date of stay: February 2020Trip type: Travelled on business
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Parkregis1, Manager at Park Regis Birmingham
Responded 11 Feb 2020
Chloe, Thank you for your feedback, we were all delighted that you enjoyed your stay with us. We will certainly review our cleaning products for our carpets. We all look forward to welcoming you back to Park Regis Birmingham in the near future. Regards John Angus Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our daughter paid for one night's stay at the Park Regis to enable us to see Paul Carrack in concert at the Symphony Hall in Birmingham and not have to travel back on the same night. The hotel is luxurious and it was an experience in many ways. We were greeted at reception by Ana who was the epitome of professionalism. She was warm, friendly, informative and made us feel welcome and valued. The room was comfortable and very spacious. Ana was the best thing about the visit, I'm sorry to say. The room was cold and all efforts to set the temperature were unsuccessful. We take responsibility for some of the problem as we should have rung reception and we didn't. When we did go to reception, on the way to the concert, we asked if someone might check the windows for us as there was still traffic noise we could hear. If anyone came we still had the same volume when we returned. Nonetheless, it was a comfortable bed and we slept well. Breakfast the next morning was very mediocre, food was quite cold and there were no eggs of any kind. We were greeted at the desk by a gentleman who made no eye contact. 'Room number?' he said. No 'good morning, have you eaten here before?' He had no people skills whatsoever. I said good morning to him but it was not reciprocated. On leaving, I spoke of our experiences to the staff on reception who apologised profusely and listened to my complaints and also of our praise for Ana, that she was a credit both to herself and the company. I suggested that they consider sending the staff on breakfast duty that day on a course to learn people skills. The reception staff were very good: professional and helpful. Would we return? Probably not . . . Premier Inns have always offered a better service and better food, I'm sorry to say.
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Date of stay: March 2020
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Parkregis1, Manager at Park Regis Birmingham
Responded 29 Mar 2020
Hi, I’d like to take the opportunity to thank you for taking the time to provide feedback on your stay with us at Park Regis Birmingham. We review all feedback with the team and each point raised, positive or negative is taken as a constructive mechanism to allow us to drive our service levels to even greater heights, than we have already achieved. The team at Park Regis are motivated to provide excellent service for our every guest every time, your feedback is invaluable to allow us to achieve that goal. Regards John Angus Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
We have not long returned from our break at Park Regis, we didn’t want to leave. The team have been so kind over the past few days and everybody was extremely polite. Our executive room was lovely, the food was tasty and the drinks were very nice too- we quickly made friends with the 2 lovely gentlemen working the bar, enjoyed cocktails on the terrace and made many lovely memories. Given the Covid-19 situation I felt safe as the hotel was clean and sanitising stations were throughout the hotel, we were even given a complimentary bottle of hand sanitisers in our room. I thoroughly enjoyed the weekend with my family, celebrating my 18th birthday- we were even given a bottle of Prosecco on the first night, extremely kind of the team. I would definitely recommend this hotel and would stay here again!
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Date of stay: September 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Angus, General Manager at Park Regis Birmingham
Responded 18 Sept 2020
Dear livm692, We’re delighted to hear you enjoyed your stay with us.Thanks for your 5* review! At Park Regis we have implemented many measures to re-assure our guests they are safe whilst staying with us. It is great to read you felt safe whilst with us! On your next visit I would recommend visiting our website to benefit from the best available rates and lots of great additional benefits. You will find the details on our website. We look forward to welcoming you back to Park Regis in the near future. Stay well, Lilly Baston Guest Relations Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I’ve just got home from a weekend in Birmingham and a stay at the Park Regis. The hotel was superb in every way. The room was spacious, clean, comfy and very good value good money. The staff were very friendly, helpful and went the extra mile to ensure we had a great stay. Breakfast was very good and the entire hotel oozed quality and style from the lighting to the fresh scents as you walk into reception.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Parkregis1, Manager at Park Regis Birmingham
Responded 3 Feb 2020
Hi, Thank you for the great review, we were all delighted to read that you enjoyed your stay with us. Your feedback plays a crucial part in our ongoing development of the team, thank you. On your next visit I would recommend visiting our website to benefit from the best available rates and lots of great additional benefits. You will find the details on our website. We look forward to welcoming you back to Park Regis in the near future. Regards John Angus Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here one night on business. The hotel is at the far end of Broad Street, so a good 15 minutes to walk to the city centre, which is fine if the weather is dry. I had a room of the 12th floor overlooking the massive roundabout, but the double glazing was great so there was next to no noise. I had a ‘deluxe’ room which was certainly fine, not massive but clean, it did have a strange odour like some previous guest had smoked in the room and various cleaning products had been used to mask the smell. Had a drink in the bar, which was pleasant enough, unfortunately the barman, for some unexplainable reason, wouldn’t let me pay by debt card just adding the amount to my room bill and not being bothered when I objected! Lucky the reception staff were great and sorted it out the next morning. The breakfast was good, lots to choose from and really nice surroundings. All in all a very good hotel where I will stay again.
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Parkregis1, Guest Relations Manager at Park Regis Birmingham
Responded 16 Feb 2020
Thank you for taking the time to feedback on your recent stay. The team were delighted to read that you enjoyed your stay with us. We have taken your point on the smell in the room and passed this onto our housekeeping manager. As for the service in the bar this has been passed onto our F&B manager. All of our guests have the option to pay with card, cash or a charge-back to the room. Apologies for the miss-communication on this. We all look forward to welcoming you back to Park Regis Birmingham in the near future. Regards Lilly Baston Guest Service Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at this hotel during the 1st week of re-opening after COVID-19. Due to work i had to be in the city centre for the next day so i thought i'd visit Park Regis as i had never been here. From the moment of booking i felt that they are taking safety seriously. The team briefed me regarding their safety measures. The hotel itself has signs and sanitising stations everywhere and the rooms were spotless. A good balance of maintaining a great customer experience and keeping people safe. Will visit again. Thanks Park Regis team.
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Date of stay: July 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Angus, General Manager at Park Regis Birmingham
Responded 10 Jul 2020
Dear Guest, Thank you for the great review, we were all delighted to read that you enjoyed your stay with us. Your feedback plays a crucial part in our ongoing development of the team, thank you. We look forward to welcoming you back to Park Regis in the near future. Kind Regards, Lilly Baston Guest Relations Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Before we even got there we were given great help finding the car park by Lily on the phone she was so helpful, we checked in with mat and lily both couldn’t be more helpful they explained how everything is with covid rules even down to the pens been sanitise for us to fill out our breakfast requests,
There is hand sanitiser all over this hotel, the room was spotless with amazing views
Enough on covid this hotel is stunning I really thought I was booking something like premier inn (purple) the picture I’ve seen didn’t do this hotel any justice but what we got was a stunning classy hotel, the staff couldn’t of been more friendly and helpful at one stage I think 3 different people asked if everything was ok at breakfast and if we have been seen to,
The breakfast came hot and everything we asked for.
They called us a taxi for our meal out and lily let us no when it arrived.
Outstanding service can’t wait to go back.
There is hand sanitiser all over this hotel, the room was spotless with amazing views
Enough on covid this hotel is stunning I really thought I was booking something like premier inn (purple) the picture I’ve seen didn’t do this hotel any justice but what we got was a stunning classy hotel, the staff couldn’t of been more friendly and helpful at one stage I think 3 different people asked if everything was ok at breakfast and if we have been seen to,
The breakfast came hot and everything we asked for.
They called us a taxi for our meal out and lily let us no when it arrived.
Outstanding service can’t wait to go back.
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Angus, General Manager at Park Regis Birmingham
Responded 20 Jul 2020
Dear Guest, Thank you for the great feedback. We were all delighted to read your feedback on Mateusz and myself, I have passed your lovey feedback onto Mateusz! We are driven to provide great service and it is always fantastic when our guests recognize the team, thank you again. On your next visit I would recommend visiting our website to benefit from the best available rates and lots of great additional benefits. You will find the details on our website. We look forward to welcoming you back to Park Regis in the near future. Stay Well, Lilly Baston Guest Relations Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have just come back from a 2 night stay in the Park Regis Birmingham with our son and our friend to attend a conference in the ICC.
Our welcome to the hotel was great - Lily on reception made us feel very welcome and we knew our stay was going to be great.
Lily was very engaging and helpful, when we saw her over the weekend she came over to speak to us and we even got a photo with her!
The rooms are nice and comfortable and clean.
The ICC was a 10 minute (slow) walk from the hotel so the location was ideal and because it was at the end of Broad Street we were not affected by any noise from the bars etc.
I would definitely recommend this hotel if you are in the area.
And a special thanks again to Lily - we will hopefully see you soon
Jill, Julian, Ethan and Pete
Our welcome to the hotel was great - Lily on reception made us feel very welcome and we knew our stay was going to be great.
Lily was very engaging and helpful, when we saw her over the weekend she came over to speak to us and we even got a photo with her!
The rooms are nice and comfortable and clean.
The ICC was a 10 minute (slow) walk from the hotel so the location was ideal and because it was at the end of Broad Street we were not affected by any noise from the bars etc.
I would definitely recommend this hotel if you are in the area.
And a special thanks again to Lily - we will hopefully see you soon
Jill, Julian, Ethan and Pete
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Parkregis1, Manager at Park Regis Birmingham
Responded 3 Feb 2020
Jill, Julian, Ethan and Pete, Thank you for a wonderful review. The team were delighted to read that you enjoyed your stay with us. I've shared your feedback with Lilly, who you won't be surprised to hear we are promoting into a Guest Relations role, to continue our continued drive to take of every guest to the best of our ability. We all look forward to welcoming you back to Park Regis in the near future. Regards John Angus Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Just got back after another amazing overnight stay here. We were well looked after by Lilly. Due to covid restrictions the restaurant was not open but the bar has a limited menu, food was cooked to a high standard and was delicious. Lots of alcohol gel around and one way system in place. People abiding by the current guidelines and the room had obviously been deep cleaned prior to our arrival. Can't wait for our next stay!
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Angus, General Manager at Park Regis Birmingham
Responded 31 Jul 2020
Dear Guest, Thank-you for your 5* review and your great compliment on my service! We're all delighted you enjoyed your stay with us. On your next visit I would recommend visiting our website to benefit from the best available rates and lots of great additional benefits. You will find the details on our website. We look forward to welcoming you back to Park Regis in the near future. Stay Well, Lilly Baston Guest Relations Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Weekend stay deferred from last year due to lockdown
Breakfast was good, plenty of choice and staff attentive
Reception staff very good and must give a huge thanks to Lily who was duty manager and dealt with my concerns about the room not being cleaned or replenished. This had been an error on my part as I did not realise that the "do not disturb" sign also had a "please replenish my room" side which I failed to put on the door.
Despite this; Lily offered an apology even though it was my fault and offered a complimentary drink on the house. In addition she replenished the room for me.
A Excellent member of staff who is a credit to the hotel.
Breakfast was good, plenty of choice and staff attentive
Reception staff very good and must give a huge thanks to Lily who was duty manager and dealt with my concerns about the room not being cleaned or replenished. This had been an error on my part as I did not realise that the "do not disturb" sign also had a "please replenish my room" side which I failed to put on the door.
Despite this; Lily offered an apology even though it was my fault and offered a complimentary drink on the house. In addition she replenished the room for me.
A Excellent member of staff who is a credit to the hotel.
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Date of stay: May 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Angus, General Manager at Park Regis Birmingham
Responded 22 Jun 2021
John, Thank you for your feedback on your recent stay at Park Regis Birmingham. We were all delighted to read how much you enjoyed your stay. I have also passed on your feedback onto Lilly, thank you. We all look forward to welcoming you back to Park Regis Birmingham in the near future. Regards John Angus Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not that I remember. And the TV was tiny as well.
Hi Miah, I am not too sure about that. But why not let the over 18 pay and you reimburse?
Hi,
I am afraid the hotel doesn't have a Sauna & Steam Room. We do have a Spa.
Thanks
John Angus
MD
Good Morning,
I hope you're well.
Our Standard rooms are located either next to a lift or at the end of the corridor. You can request on check in to be located away from the lift, and the team will do their best to accommodate this.
If an executive or deluxe room is booked these are far away from the lift.
Many Thanks,
Lilly Baston
Guest Relations Executive
Hi,
The Spa is chargeable as it is a treatment based facility. The details for the Spa are on our website
If we can provide any further information please let me know
Thanks
John
…
"To travel to the city centre the train station is close by, approx 5 minutes walk. We also used the Uber option based un reception. "Read full review
…
PRICE RANGE
£84 - £154 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandWest MidlandsBirminghamLadywood
NUMBER OF ROOMS
253
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about Park Regis Birmingham
Which popular attractions are close to Park Regis Birmingham?
Nearby attractions include Mr Mulligans (0.2 miles), Grand Escape (0.2 miles), and Meet Space VR (0.04 miles).
What are some of the property amenities at Park Regis Birmingham?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Park Regis Birmingham?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Park Regis Birmingham?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Park Regis Birmingham?
Yes, paid public parking nearby and secured parking are available to guests.
What are some restaurants close to Park Regis Birmingham?
Conveniently located restaurants include Del Villaggio, La-pop!, and O'Neill's.
Are there opportunities to exercise at Park Regis Birmingham?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Park Regis Birmingham?
Yes, dry cleaning and laundry service are offered to guests.
Does Park Regis Birmingham offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Park Regis Birmingham?
Many travellers enjoy visiting Birmingham Back to Backs (0.8 miles), West Midlands Police Museum (1.3 miles), and Soho House (1.9 miles).
Does Park Regis Birmingham have any great views?
Yes, guests often enjoy the city view available here.