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The Swan Hotel

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534 Reviews from our TripAdvisor Community

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Showing 526: English reviews
Epsom, United Kingdom
Reviewed 2 days ago NEWvia mobile

A one night get away with my husband and our dog. We had high expectations after reading the reviews but were so disappointed. The rooms are small but it didn't bother us, the floor was very dirty and so was the rug. The bathroom was tired and cramped, a shower rather than a bath would be better. There was no...

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Helpful?
Thank Jane P
Bromley
Reviewed 3 days ago NEW

This was our 8th stay at the Swan. We absolutely love it. Nothing but praise. Lovely room, friendly staff, great food, cosy bar. Stunning little town. What more can I say. It's the reason we keep coming back. It feels like home.

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Thank rchamberlain2017
Arundel, United Kingdom
Reviewed 3 days ago NEWvia mobile

Sadly, I feel the need to write a poor review, we went to the swan for a quick lunch mid week with some friends, we booked a few weeks prior as it was close to Christmas. We went through to the restaurant, having already heard about a party of 4 complaining at the lack of staff to find no one...

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Thank Carol M
Chichester, United Kingdom
Reviewed 3 days ago NEWvia mobile

We travel from afar to meet here every year for a family birthday meal. It never fails to offer outstanding food and service. Currently the menu offers beautifully sourced and tasty food. We had salmon, pheasant, ox cheeks and steak & kidney pie. Everyone was sharing and commending their dishes to each other. The deserts were incredible. Nobody wanted to...

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Thank centrecircles
Reviewed 5 days ago NEW

Room was very cosy, clean and well stocked. The bed was comfortable and we slept well. Although it was small it was well laid out. We had breakfast delivered to our room for a specific time and it arrived on time. We would definitely stay again!

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Thank emmalou11571
Eastbourne
Reviewed 6 days ago NEW

Nice rooms, good price, staff are always very very friendly. Love it! Have been a few times always clean, beds and bedding are lovely. We will keep going and look forward to our stays at the swan, cocktails are pretty good too.

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Thank Kate L
Vancouver
Reviewed 2 weeks ago

We had a such a wonderful stay at the Swan Hotel, great room, fantastic breakfast and the staff were very helpful and accommodating. We wished we could have stayed longer, and would definitely come back!

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Thank D4559TZsarac
Beata S, General Manager at The Swan Hotel, responded to this review

Dear D4559TZsarac, Thank you for taking the time to review us. I'm thrilled you had such a wonderful stay and hope to see you again some time! Beata Slapikaite General Manager

Kent
Reviewed 2 weeks ago

4 day stay to see in the New Year. All the staff were very helpful and friendly. Food was faultless and plentiful. Bed very comfortable. The only reason I have given it a "very good" rating was the standard room, although comfortable, was a bit limiting for length of stay as no seating in the room but at time of...

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Thank firefighterfamily52
Beata S, General Manager at The Swan Hotel, responded to this review

Dear firefighterfamily52, Thank you for your comments. I'm delighted that you felt my staff to be very helpful and the food to be faultless. I will take your feedback with regard to the seating and check-in on board, but am glad to hear that it did not affect your enjoyment of your stay. We hope to see you in future....

Crawley
Reviewed 2 weeks ago

Two day stay in Arundel and my husband and I returned to the Swan Hotel. Always made to feel very welcome. Nice comfortable room. Food plentiful with a particularly wonderful breakfast. We enjoyed our stay here.

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Thank jackieb2017
Beata S, General Manager at The Swan Hotel, responded to this review

Dear jackieb2017, Thank you for your comments. I am glad to know that you chose to return to us and that you feel very welcome. It is also lovely to hear that you feel the breakfast is 'particularly wonderful'! I hope you would stay with us again in future. Beata Slapikaite General Manager

Rustington
Reviewed 2 weeks ago

Had a great stay in Arundel. The staff at the hotel were very friendly. The room was great and the breakfast was varied. We were staying for our wedding anniversary and there were complimentary chocolates and wine in the room which was a lovely touch.

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Thank yvonnel2017
Beata S, General Manager at The Swan Hotel, responded to this review

Dear yvonnel2017, Thank you for your review. Congratulations on your anniversary! I'm very pleased to know that you were happy with the room, the breakfast and my staff and only hope that you would consider staying with us again some time in future. Beata Slapikaite General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
The Swan Pub
The Swan Pub
Cuisines: Bar, British, Pub, Gastropub
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Room Service
Official Description (provided by the hotel)
A Grade Two listed building in the heart of the West Sussex market town of Arundel, The Swan Hotel is a traditional country pub with rooms, affording those enjoying the peaceful surroundings of the South Downs to stay a little longer and sample our fine food, too. ... more   less 

Additional Information about The Swan Hotel

Address: 27-29 High Street, Arundel BN18 9AG, England (Formerly Arundel Swan Hotel)
Region: United Kingdom > England > West Sussex > Arun District > Arundel
Price Range: £75 - £137 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Swan Hotel 4*
Number of rooms: 14
Reservation Options:
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Also Known As:
The Swan Hotel Arundel, West Sussex
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Questions & Answers

Here's what travellers have asked, with answers from The Swan Hotel staff and other travellers.
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Roseville, California
over a year ago
London, United Kingdom
over a year ago
4 months ago

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Questions? Get answers from The Swan Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Visit The Cathedral Church of Our Lady and St Philip Howard Catholic cathedral.”
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“Travel light”
 of 5 bubbles fisherman251, 2 Sep 2016 | Read review
“Check directly with the hotel if you want to make sure that you get a room with enough space.”
 of 5 bubbles Jo1Surrey, 29 Aug 2016 | Read review
“Rooms at the front are quite noisey.”
 of 5 bubbles corrinas371, 25 Aug 2016 | Read review
“Room 6, double aspect, first floor front corner, bath with integral shower.”
 of 5 bubbles 939richardl939, 18 Aug 2016 | Read review
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