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The Swan Hotel, Arundel

27-29 High Street, Arundel BN18 9AG England
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Traveller (263)
Room & Suite (58)
Dining (37)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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About

#2 of 8 hotels in Arundel
Location
Cleanliness
Service
Value
Travellers' Choice
A Grade Two listed building in the heart of the town of Arundel, The Swan Hotel offers 14 boutique rooms which are accompanied by delicious food,ales, cocktails, whiskies and gins
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Property amenities
Street parking
Free High Speed Internet (WiFi)
Free breakfast
Hiking
Fishing
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Baggage storage
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Special diet menus
Newspaper
Non-smoking hotel
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Room features
Room service
Telephone
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Languages Spoken
English
1103Reviews10Q+A100Room tips

Reviews
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Traveller rating
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mystic-merkin wrote a review 12 Feb
Ho Chi Minh City, Vietnam405 contributions128 helpful votes
Great comfortable rooms, nice bar, epic breakfast. And amazing welcome and hospitality. Yvonne made it feel like a 2nd home. Great advice on what to see and do, and parking right outside the door. Beds were exceptionally comfortable and clean. Would highly recommend.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Rowena E wrote a review 4 Feb
1 contribution
My recent stay at The Swan Hotel was very enjoyable. The room was particularly comfortable with everything I needed and the bathroom, although small was well organised. Both the room and bathroom were clean and the bed was very comfortable. Breakfast was an excellent and we actually stayed for Sunday lunch, which was also delicious and the atmosphere made for a great location for my friends and I to have a wonderful lunch together. The staff at The Swan Hotel were very professional. From the warm welcome at the front desk to the attentive service in the restaurant, every team member went above and beyond to ensure my comfort and satisfaction. Their personalised and genuine care for guests was evident in their interaction, making me feel truly valued. Overall, I would highly recommend staying at The Swan Hotel and/or enjoy a meal there.
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Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Swan Hotel, General Manager at The Swan Hotel, Arundel
Responded 2 weeks ago
Hi Rowena, Thank you for taking the time to review us. We are incredibly pleased that you had such a positive stay. We appreciate your commends regarding the room, service and food overall as well as the atmosphere. We do our best to make sure all guests are looked after and the ambiance is right! That is very important to us. We look forward to welcoming you back again soon. Kind Regards, Harry Cottey Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Charlotte wrote a review 4 Feb
3 contributions
Just spent a lovely evening at the Swan. Room was great, the bed was comfortable and some nice touches in room. Breakfast was very good. Pub had a nice vibe. Staff couldn’t have been more helpful and welcoming. Great place to explore Arundel. Nice restaurants and shops. Cathedral worth a visit. Castle closed as out of season but created a dramatic backdrop
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Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Swan Hotel, General Manager at The Swan Hotel, Arundel
Responded 2 weeks ago
Thank you for leaving a feedback for us. We are so pleased that the room was comfortable for you and the staff were very helpful during your stay. We hope to see you again soon in the Summer where you can visit the castle possibly! Kind Regards, Harry Cottey Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Richard B wrote a review Jan 2024
18 contributions3 helpful votes
Very welcoming and comfortable hotel with an excellent breakfast. Pleasant bar with great range of drinks on offer. Lovely towels, robes and slippers in the room! Superb location surrounded by interesting shops and close to the river. No hotel parking but easy parking nearby.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Swan Hotel, General Manager at The Swan Hotel, Arundel
Responded 2 weeks ago
Good Evening, we appreciate your feedback. Thank you for leaving us a high rating. It is lovely to read that you had such a positive stay and we hope to see you again soon! Kind Regards, Harry Cottey Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Helen C wrote a review Jan 2024
Bognor Regis, United Kingdom16 contributions7 helpful votes
12 of us celebrated our first walk in 2024 and lunch at the Swan Hotel, Arundel, which exceeded all expectation. Everyone really enjoyed the atmosphere and especially the food! We have several vegetarian/vegan members in our walking group but the choice was overwhelming and compliments to the chefs for offering such lovely and unusual dishes. My husband tried the Maple glazed celeriac, served with white bean purée, wild mushrooms, spinach and mushroom & hazelnut salsa (he follows a low carb diet) but it tasted wonderful! I chose a starter of smoked haddock rarebit served with a rocket & pickled cucumber salad and triple cooked chips to share - all beautifully cooked and prepared. Very well done to the staff for coping so well, given the place was full to bursting. Furthermore, we had a lovely cosy room and table all to ourselves, which made the occasion even more special.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Swan Hotel, General Manager at The Swan Hotel, Arundel
Responded 5 weeks ago
Thank you for your review! I am pleased that you were able to start the year off well and dine with us. Ill pass your lovely review to the team. Hopefully we will see you all again soon. Regards Jasmine, Deputy Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Alex M wrote a review Dec 2023
Aylesbury, United Kingdom127 contributions95 helpful votes
We have stayed at the hotel previously and decided to have a Christmas break and two night stay. The room was a little small but had a very comfy bed and all the amenities required. Bathroom was large with a roll top bath, separate shower and WC. FYI the stairs are a little narrow and quite steep. The bar staff were outstanding producing some excellent cocktails (nice range of beers and spirits also available). The hotel is right in the centre of Arundel which was beautifully decorated and very festive. The bar/hotel is very dog friendly so we made several new friends whilst lounging in the bar. Breakfasts were excellent and the kitchen and restaurant staff were again very friendly and attentive. On Christmas Day we enjoyed a fabulous Xmas lunch in the beautifully decorated restaurant. All in all a well deserved 10/10.
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Date of stay: December 2023Trip type: Travelled as a couple
Room Tip: No parking at the hotel however paid public parking immediately to the rear.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Swan Hotel, General Manager at The Swan Hotel, Arundel
Responded 5 weeks ago
Thank you for your review, I am pleased that you were able to relax with us over the Christmas period, and have enjoyed our food, drinks, central location & friendliness of the team. I hope were able to welcome you back again Regards Jasmine, Deputy Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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SussexBC wrote a review Dec 2023
Rustington, United Kingdom65 contributions63 helpful votes
We had our work’s Christmas lunch here and it was great. The food was really good and it was all brought out at the same time despite there being 17 of us. Veggie choices were delicious. Service was very friendly and quick too. I’ve often walked past not realising they did food but will definitely return after this experience.
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Date of stay: December 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Swan Hotel, General Manager at The Swan Hotel, Arundel
Responded 5 weeks ago
Thank you for your review! I am pleased you were able to enjoy your Christmas party with us! Looking forward to welcoming you back in the new year Regards Jasmine, Deputy Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Chris H wrote a review Dec 2023
3 contributions
We have just spent a night at the swan hotel to celebrate our wedding anniversary. The room was lovely, cozy and warm. Bed was very comfortable. We had dinner in the restaurant and the standard of food was very high. The service, was excellent. The breakfast was also really good and plentiful. We were served by Yvonne who was very friendly and couldn't do enough for us. She is an accent to the business. We will definitely come back in the near future. I can't recommend this hotel high enough.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Book the restaurant early to avoid disappointment.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Swan Hotel, General Manager at The Swan Hotel, Arundel
Responded 5 weeks ago
Thank you for your review, I am pleased that you celebrated in style with us for your Anniversary! Im gad you enjoyed our freshly prepared food & were well looked after by Yvonne, ill pass your comments to hear as this was a lovely read Regards Jasmine, Deputy Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Neil M wrote a review Dec 2023
1 contribution
We have stayed at The Swan in past years and can highly recommend it. The reason for this review however, is that we were booked to stay in December but had to cancel within 48 hours due to illness. I was expecting the worst in terms of the cancellation penalty but dealing with the Assistant Manager, Harry, was a real pleasure and surprise. It being the areas busiest weekend I would have fully understood if we were forced to pay for cancelling at such short notice. However, Harry’s understanding and compassion meant we were able to postpone the dates without any issue. A real stand out piece of customer service which is a credit to him and The Swan.
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Swan Hotel, General Manager at The Swan Hotel, Arundel
Responded 5 weeks ago
Thank you Neil for your review, I am pleased that Harry was able to cancel your booking free of charge, I hope we can welcome you back when your fighting fit in the New Year Regards Jasmine, Deputy Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Michelle & Scott wrote a review Dec 2023
Lancing, United Kingdom252 contributions41 helpful votes
We visited The Swan today for breakfast. We were greeted by a lady called Yvonne and she was very busy, however she still gave us a really warm welcome. We enjoyed a delicious breakfast which included a choice from the main menu, pastries, cereal, fruit and yoghurts. Yvonne went out of her way to make us feel comfortable, chatted and was really friendly. Great customer service. She made our experience and visit so much more enjoyable - so much that we felt we wanted to show how much we appreciated her and returned with some flowers to say Thankyou 😊 keep doing what your doing Yvonne - you are amazing and The Swan are very lucky to have you as you made our visit a memorable one. Happy Christmas and we will return 😊
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Date of stay: December 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Swan Hotel, General Manager at The Swan Hotel, Arundel
Responded 5 weeks ago
Thank you for your review Michelle! I am pleased that Yvonne have looked after you even though she was busy, I shall pass your review to her as its lovely to read. I look forward to welcoming you again soon. Regards Jasmine, Deputy Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£85 - £122 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Arundel Swan Hotel
LOCATION
United KingdomEnglandWest SussexArun DistrictArundel
NUMBER OF ROOMS
14
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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THE SWAN HOTEL, ARUNDEL - Updated 2024 Reviews

Frequently Asked Questions about The Swan Hotel, Arundel
Which popular attractions are close to The Swan Hotel, Arundel?
Nearby attractions include Arundel Castle (0.1 miles), Arundel Cathedral (0.2 miles), and Arundel Museum (0.07 miles).
What are some of the property amenities at The Swan Hotel, Arundel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at The Swan Hotel, Arundel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Swan Hotel, Arundel?
Yes, street parking is available to guests.
What are some restaurants close to The Swan Hotel, Arundel?
Conveniently located restaurants include The Parsons Table, Partners Cafe, and Thai Time @ Arundel.
Is The Swan Hotel, Arundel located near the city centre?
Yes, it is 0.07 miles away from the centre of Arundel.
Are pets allowed at The Swan Hotel, Arundel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to The Swan Hotel, Arundel?
Many travellers enjoy visiting Arundel Castle (0.1 miles), Amberley Museum (3.1 miles), and The Earl's Garden (0.2 miles).