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Crowne Plaza Leeds

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#11 of 85 Hotels in Leeds
Certificate of Excellence
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Crowne Plaza Leeds
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1,547 Reviews from our TripAdvisor Community

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Showing 1,534: English reviews
Clevedon, United Kingdom
Reviewed 2 days ago NEWvia mobile

Excellent hotel but then you always know what you're getting with a Crowne Plaza. Comfy room, good food, clean, modern with friendly helpful staff. On site car park, walking distance from restaurants & the Emmerdale Studio experience.

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Thank Nicky S
Glasgow, United Kingdom
Reviewed 3 days ago NEW

The hotel was clean and located near to the train station. On arrival to the hotel, I felt the staff were not most welcoming. No general chat, just name, and card authorisation. I was located on the 4th floor in a clean room. The hotel was average with a comfortable bed. I visited the gym on my stay, it was...

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Thank GillGlasgow1
London, United Kingdom
Reviewed 4 days ago NEW

I stayed here a couple of times in November 2016 as it is very handily located for visiting one of our offices.... This review would have been 4 stars out of 5 except for two things: 1) Disabled Parking - most of the (very few) spaces always have very expensive cars in them and the hotel's attitude regarding these disabled...

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Thank AlexRJ
Nottingham, United Kingdom
Reviewed 5 days ago NEW

I have now stayed here three times with work and will hopefully be staying again in the future. The rooms are always nice and clean, the beds are comfortable, the facilities in the room are plentiful. As well as the rooms, there is a gym that is always busy but never too busy, a pool, sauna/steam room and a lovely...

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Thank DanWhite74
Reviewed 1 week ago via mobile

Stayed here overnight last night for a birthday treat with family and had a good time. Rooms were clean, reception and bar staff were friendly and always helpful. Dinner was lovely and come out quickly. Breakfast had a wide variety of foods. I don't usually sleep well in hotels but it's the best sleep I've had in ages. Beds were...

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Helpful?
Thank Bradley K
louisest, General Manager at Crowne Plaza Leeds, responded to this review

Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred...

Reviewed 1 week ago via mobile

I stayed here for 3 nights as I was visiting Leeds for work. Upon checking in I found the car park spacious and the reception staff incredibly friendly. The problems arose however when I went to my room. On first glance the room looked clean, slightly dated but spacious. However on a close look I saw that there was a...

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2Thank Heather T
louisest, General Manager at Crowne Plaza Leeds, responded to this review

Dear Guest Thank you for taking the time to provide us with some feedback regarding your recent stay. Here at the Crowne Plaza Leeds we strive to provide each of our guests with the highest level of service and customer care and I deeply regret that on this occasion, we have failed to deliver this. The feedback we receive from...

Shepton Mallet, United Kingdom
Reviewed 1 week ago via mobile

I've stayed in this hotel a few times. What I've noticed over the past 10 years is how generic hotels have become and this is one of them. You can predict rubbery eggs, over cooked black pudding, flavourless mushrooms and so on. There is a breakfast menu but not one member of staff has pointed this out - it's just...

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1Thank Skootaman
louisest, General Manager at Crowne Plaza Leeds, responded to this review

Dear Guest Thank you for taking the time to provide us with some feedback regarding your recent stay. Here at the Crowne Plaza Leeds we strive to provide each of our guests with the highest level of service and customer care and I deeply regret that on this occasion, we have failed to deliver this. The feedback we receive from...

A TripAdvisor Member
Level Contributor
5 reviews
3 hotel reviews
4 helpful votes
Reviewed 1 week ago via mobile

A treat over Xmas using living social voucher, actual price £46(wow), we paid £23 for two! I think really £23 is fair👍 Nice hotel, usual high standards for this group of hotels. We caught train as we were drinking so not sure if parking is reasonable. ..Outside did not do the well deserved 4⭐interior justice? Very well presented, spotlessly clean...

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Thank A TripAdvisor Member
louisest, General Manager at Crowne Plaza Leeds, responded to this review

Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that your afternoon tea with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel...

Reviewed 1 week ago

on arrival lobby looked splendid - yet when arriving in hotel room it was the complete opposite; it was dated and dirty. windows, walls, bathroom area unclean and bedding had a tear in it. My partner and I then complained, yet receptionist facial expressions lead me to believe that they thought we were lying - he only moved us to...

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3Thank Maria M
louisest, General Manager at Crowne Plaza Leeds, responded to this review

Dear Guest Thank you for taking the time to provide us with some feedback regarding your recent stay. Here at the Crowne Plaza Leeds we strive to provide each of our guests with the highest level of service and customer care and I deeply regret that on this occasion, we have failed to deliver this. The feedback we receive from...

Bolton, United Kingdom
Reviewed 2 weeks ago

Check in for me and the family 2 adults and 2 children was quick as we arrived on New Years Eve at around 18:00 and there was noone waiting to be checked in but it was business like with no personal touch. IHG PC member not recognised and no upgrade. The room was on the 3rd floor and in need...

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2Thank LPAL2014
louisest, General Manager at Crowne Plaza Leeds, responded to this review

Dear Guest Thank you for taking the time to provide us with some feedback regarding your recent stay. Here at the Crowne Plaza Leeds we strive to provide each of our guests with the highest level of service and customer care and I deeply regret that on this occasion, we have failed to deliver this. The feedback we receive from...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Modern Hotel located in downtown area, 1/4 mile from Leeds train station. ... more   less 

Additional Information about Crowne Plaza Leeds

Address: Wellington Street, Leeds LS1 4DL, England
Region: United Kingdom > England > Yorkshire > West Yorkshire > Leeds
Price Range: £62 - £140 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Leeds 4*
Number of rooms: 135
Reservation Options:
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Also Known As:
Crowne Plaza Leeds Hotel Leeds
Leeds Crowne Plaza
Hotel Style:
#2 Spa Hotel in Leeds
#8 Luxury Hotel in Leeds
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Leeds staff and other travellers.
20 questions
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Manchester, United Kingdom
Weymouth, United Kingdom
over a year ago
Orlando
4 months ago
Lincolnshire, United Kingdom

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Questions? Get answers from Crowne Plaza Leeds staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a non connecting room as noise from the other room transfers.”
 of 5 bubbles LPAL2014, 8 Jan 2017 | Read review
“Ask for an upgrade to floor 6. Great rooms.”
 of 5 bubbles MarinerD13, 4 Jan 2017 | Read review
“Wait till it has been refurbished”
 of 5 bubbles tonathar, 3 Jan 2017 | Read review
“There are no fantastic views - it is Leeds!”
 of 5 bubbles RobW868, 9 Dec 2016 | Read review
“Rear of hotel, close to railway lines but no great problem. Not a great view, but what do you expect, the Hanging Gardens of Babylon?”
 of 5 bubbles SagaBoy13, 1 Nov 2016 | Read review
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