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Cosmopolitan Hotel

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#21 of 86 Hotels in Leeds
Certificate of Excellence
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1 room 2 adults 0 children
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Cosmopolitan Hotel
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1,343 Reviews from our TripAdvisor Community

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Showing 1,332: English reviews
Surrey, UK
Reviewed 2 weeks ago

First impressions ok. Nice building, parking in nearby multi story (discounted daily rate via hotel). Very friendly and helpful staff. Got complimentary upgrade from standard room. It was still a bit small and the bed was two singles joined together and too soft but still very comfy. Decor in room was slightly dated but all clean and perfectly adequate with...

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Helpful?
Thank Jeff_SurreyUK
Cosmopolitan H, Guest Relations Manager at Cosmopolitan Hotel, responded to this review

Thank you for your review and I am pleased that your stay was a good one and that you enjoyed our facilities. Our king size beds although made up of two bases are purpose built specifically so they can have multi uses so when a king size bed they are bolted together and the mattresses joined and therefore not compromising...

Newton Abbot, United Kingdom
Reviewed 2 weeks ago via mobile

I traveled alone. Hotel nice location good but lacks customer service on front desk. Checked I didn't give me any info about hotel or service. Checked out never asked me if I enjoyed my stay :( well it was the noisiest hotel ever had to ring reception at 3am as some guest were banging on doors a shouting... Not relaxing...

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Helpful?
Thank wolky9
Cosmopolitan H, Guest Relations Manager at Cosmopolitan Hotel, responded to this review

Thank you for your review and I am very sorry that your stay was not an enjoyable one due to the inconsiderate behaviour of other guests which sadly we have little control over. We do have night staff on duty to try and prevent guests disturbing others and I am sorry that they were unable to prevent you being disturbed....

Peterborough, United Kingdom
Reviewed 2 weeks ago via mobile

Went to Leeds to see Kaiser Chiefs and selected the Cosmopolitan Hotel based on location and availability of rooms. The hotel is well situated near the centre of Leeds short walk from train station. Hotel receptionist was helpful and cheerful and provided a positive view of the hotel. The room was very nice (family suite) well appointed and spacious. Bed...

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Helpful?
Thank Tony19767
Cosmopolitan H, Guest Relations Manager at Cosmopolitan Hotel, responded to this review

Thank you for your review and I am sorry that your review score was amended to reflect the behaviour of two of our breakfast staff. Customer service is something we have an excellent reputation for and I will speak to the Restaurant Manager with regards the staff on duty on Sunday and I will also praise Jake for delivering the...

Dundee, United Kingdom
Reviewed 2 weeks ago via mobile

Was here for two weeks and loved it. A very nice decorated hotel with well appointed rooms. Beds are comfortable and plenty of space in the rooms. Staff are the real bonus to this hotel, friendly, efficient and professional. Food is good. On my return to Leeds will be staying here.

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Helpful?
Thank Mike H
Cosmopolitan H, Guest Relations Manager at Cosmopolitan Hotel, responded to this review

Thank you for your review and I am delighted that as a long staying guest that we were a home from home during your time with us. We look forward to welcoming you back to the hotel soon and please contact me on 01132 435454 for any future reservation. I will make sure that there is a bottle of wine...

London, United Kingdom
Reviewed 2 weeks ago

I booked this hotel because it was cheap for a single room but I was pleasantly surprised. It was about five minutes walk from the station and the shops. Buna was friendly on check in and out. The rooms was dated but nevertheless well maintained. Often when hotels are dated they are shabby as well but that was not the...

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Thank ehzoyzdcr
Cosmopolitan H, Guest Relations Manager at Cosmopolitan Hotel, responded to this review

Thank you for your review and I am delighted that your pre-arrival expectations were happily not as you found the hotel and that we more than met your expectations. We constantly try and improve our product by minor refurbishments and little room 'extras' and I am glad that our efforts were recognised. We look forward to welcoming you back to...

Lancaster, United Kingdom
Reviewed 3 weeks ago

Myself and daughter stayed here for one night in Feb. very impressed by clean and comfortable room. Even though it is an old hotel it is quite modern inside. Loved the staircase!! spacious and modern bathroom. Only downside was as we were at the back could hear music and shouting from a nearby night-club all night, a shame as i...

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Thank ydc50
London, United Kingdom
Reviewed 3 weeks ago

Upgraded to a small double room. Friendly staff. Comfortable. I had a room that overlooked the back and it was very quiet. Great breakfast and excellent value when booked the night before. The hotel,is clean, well located a few minutes from everything and great value. I will be back

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1Thank Stephen H
Reviewed 3 weeks ago

We stayed here for a weekend break and the service was outstanding. The staff are friendly and extremely helpful. This hotel met all our requirements and more. Would recommend to anyone. We asked to change our booking on the day of our arrival and they staff managed to sort our request. The location is fabulous for the city centre shopping,...

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1Thank Debbie K
Reviewed 3 weeks ago via mobile

We stayed here on a saturday. I had contacted the hotel to notify them that it was for my mums birthday and if we could have an upgrade if possible. On arrival we were early and our room was not ready but we left our luggage. On return to check in we had been given a larger room and they...

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Thank Kirsty B
Reviewed 4 weeks ago via mobile

The room was very nice and clean and the staff were very friendly. Only two things that would make it better; 1) bathrooms need doing up as they are looking tired and 2) the cooked breakfast was too cold so the buffet would benefit from heaters

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Thank Bardoot

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Amenities

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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
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Questions & Answers

Here's what travellers have asked, with answers from Cosmopolitan Hotel staff and other travellers.
14 questions
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Questions? Get answers from Cosmopolitan Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“quiet rooms as back of hotel”
 of 5 bubbles jackieCumbriaEngland, 19 Mar 2017 | Read review
“I was in room 221(2 single beds)at the back of the hotel,no issues with noise although the hotel thoughtfully provides earplugs if you do”
 of 5 bubbles addicted2h01ls, 13 Mar 2017 | Read review
“Away from the road at the back is probably quieter”
  • Toiletries and things
 of 5 bubbles ehzoyzdcr, 3 Mar 2017 | Read review
“Ask for a high floor, away from the road”
 of 5 bubbles Zeroquai, 20 Feb 2017 | Read review
“No real tips, just be nice to the reservation people I say!”
 of 5 bubbles 608jime, 18 Feb 2017 | Read review
5 of 5