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Macdonald Windsor Hotel

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1 room 2 adults 0 children
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Macdonald Windsor Hotel
Macdonald Windsor Hotel
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2,755 Reviews from our TripAdvisor Community

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Showing 2,686: English reviews
Cambridge, United Kingdom
Reviewed 15 February 2016

Two night business trip stay mid week. Room was very comfortable and functional. Nespresso machine in room with instructions which even for a technology luddite like myself was easy to use. Room was clean and had all the necessary requirements you would expect in a hotel of this standing. In the lounge areas there was adequate seating and the staff...

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Helpful?
Thank Nick B
GM_Windsor, Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for your review of the Macdonald Windsor following your stay with us. I was pleased to learn that you were impressed with the hotel overall, however may I apologise for your disappointment with the shortfalls you experienced at breakfast. Your comments are not reflective of our usual standards and have been shared with the team so...

Tinter,Chepstow
Reviewed 14 February 2016

I always look forward to our trips to Windsor because it means we will be able to stay at the Macdonalds. We always feel very spoilt and love the atmosphere they have created. We are usually able to stay for only one night but it is always special. This visit seemed even better.

Review collected in partnership with this hotel
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Thank pamelasG7950RJ
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for taking the time to review the Macdonald Windsor Hotel following your recent stay. I was delighted to note that you had such an enjoyable stay - we look forward to welcoming you back! Best wishes Paola Cassotti General Manager

Reviewed 13 February 2016 via mobile

Me and my boyfriend stayed last night and we couldn't have been happier. The service was incredible and the staff were so friendly. We had a wonderful night, we couldn't have asked for anything better. You made our stay a very pleasant one. Would Definitely recommend. Very happy

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Thank Zara C
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for taking the time to submit your review of the Macdonald Windsor Hotel. I was really pleased to learn of your enjoyment and especially that you felt so well looked after by the team! We appreciate the recommendation and look forward to welcoming you back! Best wishes Paola Cassotti General Manager

windsor
Reviewed 13 February 2016

Had a cream tea here 3 days ago, and really was not impressed with the content or the price. Mini Eton mess, tiny cakes. the service was ok, but noticed lots of staff hanging about the bar and reception area just chatting. Not a 5 star experience.

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Thank neylon
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest I was concerned to read your review, especially as we usually receive such excellent feedback about our cream teas. Please be assured that I will be reviewing your feedback with the team so that your experience could not be repeated. Do contact me if you would like to return to the hotel as I would be happy to...

Toronto, Ontario
Reviewed 11 February 2016

Excellent Hotel, check in staff very good, room was excellent. Breakfast staff need to improve lack of attention, poor service and breakfast staff seemed unhappy, this reduced the rating from five star to four star.

Review collected in partnership with this hotel
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Thank Ian S
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for your review of the Macdonald Windsor following your stay with us. I was pleased to learn that you enjoyed your stay overall, however may I apologise for your disappointment with the shortfalls you experienced at breakfast. Your comments have been shared with the team so that any similar lapses can be avoided. I appreciate you...

Kildare
Reviewed 10 February 2016

Review collected in partnership with this hotel
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Thank Paula K
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

London, United Kingdom
Reviewed 9 February 2016

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Thank champs66
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Reviewed 9 February 2016 via mobile

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Thank UncleTomsOffice
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Marina Del Rey
Reviewed 8 February 2016

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Thank Neil G
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Providence, Rhode Island
Reviewed 8 February 2016

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Thank HerTriness
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald Windsor Hotel staff and other travellers.
12 questions
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London, United Kingdom
Chelmsford, United Kingdom
6 months ago

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Questions? Get answers from Macdonald Windsor Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“406 has a balcony and views over Main Street and Windsor”
 of 5 bubbles Flotink, 22 Mar 2017 | Read review
“We were on the third floor quiet overlooking the town noisy if window open”
 of 5 bubbles ernieking, 17 Mar 2017 | Read review
“Sign up as member”
 of 5 bubbles 802junk, 15 Mar 2017 | Read review
“Rooms at the back with a lovely view of Windsor Castle”
 of 5 bubbles DonaldM972, 12 Mar 2017 | Read review
“Ask for a room away from the lifts.”
 of 5 bubbles towelobsessive, 11 Mar 2017 | Read review
5 of 5