disappointed, couldnt queue for breakfast as line was to the exit door, couldnt get evening meal as queue again was too long, my son is special needs and has trouble with queuing and loud noises, and it was very noisy and busy in that area, lucky i took pot noodles! and…
This is a lovely hotel, but it would be nicer if we could check into the room earlier. The girl was waiting for us at 8.30am to clean the room. Nice tea and coffee facilities but could do with more biscuits.
We visited the hotel as part of a 'hotel-and-park' package. This review is for the hotel only and not the park (I'll review that separately). Reception: Queues. Staff were polite and attentive, but there weren't enough people to properly service the amount of people there. …
I took my son to stay at Legoland and to stay in the Ninjago room! The room was amazing and so much space. There were fun children’s activities to do in the to and a safe to be opened by answers questions correctly! We went fir a swim in the splash pool and enjoyed some Lego…
My daughter and I stayed at the Castle Hotel this weekend, and used this facility as part of our stay. Although my daughter enjoyed it, the entire area needs a revamp as it is tired and dated. Overall disappointing.
"Book another hotel"
"you're gonna hear kids run about no matter what so i'd say the higher level the better"
"Corner rooms have more space! Send request prior to visit"
"Stay away and book a hotel around the area, not worth the money."
"not sure you really have a choice. It seems like it is the hotel's discretion."