Sir Christopher Wren Hotel
52-56 Thames Street, Windsor SL4 1PX England
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About
#16 of 52 hotels in Windsor
Location
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Service
Value
A truly special hotel at the heart of Royal Windsor. A superb location. Individual charm. First class service and attention to detail. Sir Christopher Wren Hotel has all this, and more. Sheltering beneath the ramparts of Windsor Castle, the hotel enjoys a spectacular setting, overlooking the River Thames at Eton Bridge. The main building holds a unique place in British heritage – and over the years, it has been meticulously restored to offer guests the highest levels of comfort and service. Today, Sir Christopher Wren offers 139 traditional and contemporary rooms, award-winning dining, and Wren's Club gym and day spa, as well as outstanding facilities for weddings, conferences and other events. Every bedroom at Sir Christopher Wren Hotel & Spa features free UK calls to national, local and mobile numbers and WiFi is throughout the hotel. So, if you’re looking for a first-class hotel experience, either for business or pleasure, you’re sure to find it at Sir Christopher Wren Hotel.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Special diet menus
Banquet room
Meeting rooms
Open-air bath
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun terrace
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Dining area
Electric kettle
Cable / satellite TV
Bath / shower
Housekeeping
Room service
Seating area
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Languages Spoken
English, French, Spanish, Dutch and 4 more
Location
100Great for walkers
Grade: 100 out of 100
112Restaurantswithin 0.3 miles
45Attractionswithin 0.3 miles
52-56 Thames Street, Windsor SL4 1PX England
Getting there
Car HireSee all Windsor car hire
2714Reviews33Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
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I had planned a two night solo stay at one of the Christopher Wren apartment rooms. I don't mind paying up for a nicer hotel experience and these rooms were expensive. Since I would arrive early in the day, I paid the extra fee for early check in. As most hotels do, they have a check out time of 11 am. Many guests were checking out when I was waiting to check in. Rooms then become available. A super kind employee named Mark did what he could for me to make my arrival comfortable and make my room assignment work for me. After seeing that the top floor, nice view rooms were getting cleaned (beds stripped) I told reception that I didn't mind waiting until housekeeping was through to check into a room. "Sorry. Those rooms are occupied." First I had been assigned a lower floor room that looked out on a brick wall and an HVAC system but I said didn't want it. I thought that if I was willing to wait for housekeeping, I could get assigned to a better room. Clearly, the nicer rooms were NOT occupied. I was at a loss as to why this was happening. So when they wouldn't budge on the apartments, I suggested assigning me a hotel room that was an upgrade and more expensive. "The hotel is full." I stayed one night so I wouldn't lose money I but also reserved a room in Windsor at a much nicer hotel for the next night to save some of my vacation. Big thanks to Mark for his support. He's the reason for any stars at all. I don't recommend this hotel. I wasn't treated kindly. They did refund my money for the second night. That didn't make up for the inconvenience or disappointment. …
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Date of stay: August 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lesley Denyer, Guest Services / Front Office at Sir Christopher Wren Hotel
Responded 3 weeks ago
Dear candida6752 Thank you for taking the time to share your extremely detailed review of the hotel. Belatedly, I can only apologise that your recent stay failed to meet your expectations. If we have availability, we would never refuse a guests request to upgrade their room, however if the hotel if full then it is impossible to offer guests alternative bedrooms. I am sorry if this was not explained in a professional, polite manner. Thank you for your kind comments regarding Mark, I will ensure that your feedback is shared with him. Thank you for your detailed, constructive feedback I am pleased to note that we refunded you, however, I am sorry that you experience was not a more positive one. Kind regards Lesley Denyer Customer Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed for two nights as part of large group. As the hotel has no lifts was given on request a ground floor room , which was small but functional . Noisy neighbours upstairs, one of which had a shower at 3 am! Staff at reception were very helpful. Dined in on second evening , which was very pleasant. Hotel is 10 minutes walk uphill to castle main gate , and is also very handy for boat trips on the river. Windsor has lots of restaurants and pubs within walking distance of hotel. Essential if arriving by car; to book a space in hotel section of station car park ( 5 mins walk). Would stay there again, but best to arrive by train at Windsor Riverside Station.
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lesley Denyer, Guest Services / Front Office at Sir Christopher Wren Hotel
Responded 26 Oct 2023
Dear Solway73 Thank you for taking the time to review The Sir Christopher Wren Hotel following your recent two night stay. Accommodation at the hotel is split across five buildings, there is no lift in the original, main house, however in Windsor House, where our newest bedrooms are there is a lift to all floors. The Wren is the only hotel in Windsor with a riverside location, overlooking Eton Bridge, it is also in the shadow of Windsor Castle. Our guests can easily reach the town centre, in a few minutes and enjoy the shopping plus the abundance of restaurants, bars and cafes. Thank you for your lovely feedback regarding the helpful, friendly service particularly from the reception team, we are pleased that you also enjoyed a very pleasant meal in the Brasserie. The hotel has a limited number of off site car parking spaces, and Windsor is also serviced by two railway stations, so guest have the choice of using Central station or Riverside which is the closest to the hotel. We want all of our guests to have a positive experience and to wish to return, so we are thrilled that you would choose to return. Please come back soon! Kind regards Lesley Denyer Customer Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have stayed at the Sir Christopher Wren a number of time. In fact I write this from the the hotel lobby. The location is fantastic and the staff wonderful. BUT it is way overpriced even for Windsor. Our standard room at £260 per night is probably a £160 room at the very most. I’m afraid it will be our last stay here.
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Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lesley Denyer, Guest Services / Front Office at Sir Christopher Wren Hotel
Responded 13 Oct 2023
Dear ianpb2015 Thank you for taking the time to review The Sir Christopher Wren, following your recent stay. We love welcoming back our returning guests and we are pleased that you had a nice stay, love our unique location and find the staff wonderful. I am so sorry, that you feel your last stay was overpriced, as we strive to provide clean, comfortable accommodation that is deemed good value for money. I am sorry that you feel you can no longer stay with us. Our central reservations team, will always advise our guests about any promotional rates that our available and I am aware that our Winter Sale has just launched, so we might be able to tempt you back with a competitive rate. I am pleased that you enjoyed your last visit and I hope you will consider returning to us again in the future. Kind regards Lesley Denyer Customer Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Loved staying at hotel . Wendy at front desk is incredible. Service was great, business centre was well organised and location is hard to beat. I will definitely be using the hotel to host future conference events for my clients and team. Thank you for a great experience
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Date of stay: October 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lesley Denyer, Guest Services / Front Office at Sir Christopher Wren Hotel
Responded 13 Oct 2023
Dear Ryan r Thank you for taking the time to review The Sir Christopher Wren Hotel and for awarding us your top score. We are delighted that you had a great visit and that all aspects of your stay, met or exceeded your expectations. Thank you for your positive comments regarding the great service, excellent facilities including the business centre and our fabulous location. Wendy at reception, is an asset to the hotel, thank you for acknowledging her incredible service. As you know we are the only hotel on the river, overlooking Eton Bridge, whilst being a short walk to the theatre, Windsor Castle and the town centre. We are thrilled that you had a great experience and are already planning on using The Wren for future conferences and events. Please come back soon! Kind regards Lesley Denyer Customer Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely hotel. This was a special treat for us as we were doing a weekend of walking. Very friendly staff (we did get to meet Wendy who was lovely). One thing I will say is the drinks vouchers were a lovely touch. We sat on the terrace watching the sun sink and it was the best! Breakfast was lovely and plenty to eat.
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Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lesley Denyer, Guest Services / Front Office at Sir Christopher Wren Hotel
Responded 9 Oct 2023
Dear Shoefan1 Thank you for reviewing The Sir Christopher Wren Hotel, following your recent stay stay, while you were on a walking weekend. As you booked as a special treat to yourselves, I am thrilled that we did not disappoint and that you have awarded us your to score. Thank you for your lovely feedback regarding the friendly, helpful service we are also pleased that you met Wendy. How lovely, that you got to enjoy your complimentary drinks whilst watching the sunset! It sounds perfect. We want all of our guests to have a positive experience and to wish to return, so we hope that you will consider returning to us on a future trip to Windsor. Kind regards Lesley Denyer Customer Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely cream tea sat overlooking the river. Friendly staff greeted us. Service was quick & our waiter was lovely. Very pleased with my cream tea as also came with 2 of my favourite cakes. Obviously scones one plain & one fruit but a small but lovely choc eclair & lemon meringue pie. Scones were deliciously warm with plenty of jam & cream. All very tasty with plenty of tea. The hotel itself looks wonderful
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lesley Denyer, Guest Services / Front Office at Sir Christopher Wren Hotel
Responded 9 Oct 2023
Dear Carole W Thank you for taking the time to review The Sir Christopher Wren Hotel, following your recent visit for Cream Tea. We are thrilled that you had a lovely afternoon and that you appreciated our unique riverside location, whilst enjoying some delicious scones, small cakes and tasty tea. Thank you for awarding us your top score, we are delighted that the team were were polite and friendly and that you would recommend us to family and friends. We certainly hope that you will consider returning to us on a future visit to Windsor. Kind regards Lesley Denyer Customer Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location was ideal if you step out of the hotel and look left you can see the Castle and it is only a two minute walk to the castle. Staff at the hotel were lovely. Check in and out was easy and our rooms were ready for us on arrival at 3pm. The rooms were a little dated the wardrobe in my room was broken but they were clean and contained everything you would need for a short stay. I think you pay for the location rather than the room. The breakfast was brilliant, lots of various juice, tea/coffee, cereals, fruit, pastries, spreads and of course everything needed for a good ol’ full English. My nephew (9) was particularly fond of the pancake machine! It is one of the best breakfasts I’ve had in a hotel but I do prefer cereal fruit and pastries over a cooked breakfast. The Brasserie in the evening was a little different. There were 7 of us in the party and going to the bar for drinks took a while! I’m not sure if the staff were new or training but it took a good 15 minutes to order drinks. The bar is also expensive which you kind of expect in a hotel it was around £50-£70 per round and two of the drinks weren’t alcoholic drinks. We had booked the Brassiere for a meal after the Investiture for a celebration but we were disappointed in the quality of the food, so if you are looking to have a ‘nice’ meal for an event I would maybe suggest going elsewhere. Again I think the staff may have been new or training as service was slow and there were only three tables in. The hotel is lovely but it is an old building and there are a lot of stairs, we were on the first floor and had to go up three sets of stairs some of which were winding. My Grandfather is vision impaired and I had asked staff to put us in a room that had minimal stairs and it was as still 3 different staircases some small but still difficult, so if you struggle with stairs I would ring prior to booking to make sure you are on the first floor. I don’t know how we would have managed had we been on a higher floor. There are no lifts. If location is important to you and you just want somewhere to lay your head then it is a brilliant hotel, if you’re looking for a ‘special’ hotel then maybe it isn’t for you x …
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lesley Denyer, Guest Services / Front Office at Sir Christopher Wren Hotel
Responded 6 Oct 2023
Dear Spla299 Thank you for taking the time to share your detailed and constructive review of The Sir Christopher Wren following your recent stay. The hotel is an extremely unique property and bedroom accommodation is split across five buildings. In the original main building we cannot add a lift due to restricted planning permission, however in Windsor House where our newest bedrooms are located, there is a lift to all floors. We also have a few DDA complaint bedrooms, available on request and perhaps one of these would have been more suitable for your Grandfather. Thank you for your lovely comments regarding our excellent buffet breakfast, we are thrilled that you nephew enjoyed it, especially the pancake machine. I am so sorry that you were disappointed with the Brasserie and the quality of the food served. The Sir Christopher Wren is the only hotel in Windsor with a riverside location, over looking Eton Bridge. As you know the hotel is also in the shadow of the Castle and is a short walk to the Theatre Royal and the town centre, so there is plenty to see and do, it really is a fabulous location. Customer feedback is important to us as we use it to measure our strengths and weaknesses, it is disappointing that the meal and service in the Brasserie and Bar, failed to meet your expectations. Your comments have already been shared with the Food & Beverage Manager and Head Chef. Thank you once again, for sharing your feedback, we wish your overall experience had been a more positive one. Kind regards Lesley Denyer Customer Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We loved this hotel… stayed here multiple times a year for the last 20 years. Customer service fell off, but we stayed. Now though… we have to move on. We didn’t want to believe it, but we are pretty sure we had bed bugs. This is my leg after one night. We were offered drink coupons and they changed our bedding, but still… it’s kinda horrible if this is bed bugs… which the bites seem to indicate based on feedback from pharmacist and friends.
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lesley Denyer, Guest Services / Front Office at Sir Christopher Wren Hotel
Responded 9 Oct 2023
Dear R1557PJjenniferh Thank you for taking the time to review the hotel following your recent stay. We love welcoming back our loyal, returning guests, however we are very shocked and disappointed that your recent stay failed to meet your expectations. Our team remember discussing the bites with you, however they recall that you discussed being bitten by a spider. However, in view of your comments, as per our standard operating procedure, as we take all allegation very seriously, our pest control company were called. I am delighted to confirm that your bedroom, was clear and free from infestation, your bites were not from bed bugs. We have the official report and will happily share it with you, if you would like a copy. Please do not hesitate to email the hotel directly, refer to your online review and we will share the official report. I am sorry that you feel our customer service has declined, especially as the team, offered to change your bedding and provide some complimentary drinks vouchers. It is always disappointing to receive negative feedback, we are sorry that you feel you cannot return, however, we are pleased that we have professionally investigated your concerns. Kind regards Lesley Denyer Customer Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I booked staying here for my friends birthday, the hotel is right in the centre of Windsor a stones throw away from Windsor Castle. Our room was lovely, spacious and clean. We were provided with the usual Coffee facilities, fridge etc. The Hotel itself overlooks the Thames and has a lovely court yard where you can sit in the sunshine. Breakfast was buffet style with lots of choice including cooked breakfast. We were given two drinks vouchers for booking directly with the hotel which was a nice touch you could order any drink. My only gripe would be the hotel parking at the station, the spaces are so small and the entrances to the spaces are not very wide if you have a larger car I wouldn't bother and pay for RingGo for a space in the regular station car park.
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Date of stay: September 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip: Use the stations car park as their spaces are bigger than the hotel designated spaces in the same...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lesley Denyer, Guest Services / Front Office at Sir Christopher Wren Hotel
Responded 19 Sept 2023
Dear Snare1974 Thank you for your extremely detailed review of The Sir Christopher Wren. We are thrilled that we provided a great base for you to celebrate your friends birthday. We are pleased that we provided well appointed, spacious, clean accommodation, in a fabulous location. As you know, we are the only hotel on the river, in the shadow of Windsor castle and just a short walk to the theatre and town centre. We are pleased you appreciated the complimentary drinks vouchers, for booking with us directly, enjoyed our extensive, buffet breakfast and lovely riverside terrace. We hope you will consider returning to us again in the future. Kind regards Lesley Denyer Customer Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very enjoyable stay at The Sir Christopher Wren, very impressed with the Interior Decor and our nice spacious bedroom which was across the road in from the main hotel in Windsor House. the Reception Staff were very helpful and friendly. We were disappointed however that there was no outside dining or Bar Serivce available on The Terrace when we stayed, as this was one of the main attractions for us when booking the hotel, shame as it was a lovely weekend and we wanted to be able to sit outside. The Breakfast was average and we were disappointed with the lunch we ordered my husbands sandwich was a very bland cheese sandwich and the bread had dried out, I faired slghtly better with a salad. Checking in and out online was a great help saving us time on arrival and departure.
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lesley Denyer, Guest Services / Front Office at Sir Christopher Wren Hotel
Responded 19 Sept 2023
Dear janeyhead Thank you for reviewing The Sir Christopher Wren Hotel, following your recent stay. We are pleased that you had a very enjoyable stay, and describe the property, as a lovely hotel, in a great riverside location. We are thrilled that you were impressed with the hotels décor and that we provided, spacious, well appointed accommodation in Windsor House. We are delighted that you found that team, friendly and helpful. We are sorry that you were disappointed with various meals served at the hotel, including breakfast, this is most unusual. We hope that the positive aspects of your stay outweigh the negative and that you will consider returning to us again in the future. Kind regards Lesley Denyer Customer Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$165 - US$228 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sir christopher wren hotel windsor, sir christopher wrens hotel, sir christopher wrens windsor
LOCATION
United KingdomEnglandBerkshireWindsor and MaidenheadWindsor
NUMBER OF ROOMS
139
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Frequently Asked Questions about Sir Christopher Wren Hotel
Which popular attractions are close to Sir Christopher Wren Hotel?
Nearby attractions include Windsor Castle (0.2 miles), Fudge Kitchen (0.1 miles), and St. George's Chapel (0.1 miles).
What are some of the property amenities at Sir Christopher Wren Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Sir Christopher Wren Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Sir Christopher Wren Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sir Christopher Wren Hotel?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Sir Christopher Wren Hotel?
Conveniently located restaurants include Patch On The Plaza, A la Russe, and Long Walk Grill and Bar.
Are there opportunities to exercise at Sir Christopher Wren Hotel?
Yes, guests have access to a fitness centre, a sauna, and fitness classes during their stay.
Is Sir Christopher Wren Hotel located near the city centre?
Yes, it is 0.4 miles away from the centre of Windsor.
Are any cleaning services offered at Sir Christopher Wren Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Sir Christopher Wren Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sir Christopher Wren Hotel?
The staff speaks multiple languages, including English, Spanish, French, Italian, Portuguese, Polish, and Dutch.