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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
The hotel is a maze of historic wood panelling an passageways.
The staff are very welcoming and I was even shown in the room where Oliver Cromwell once stayed, even though I had not booked to stay in it.More
Thank east15
Response from Jason A, General Manager at The Lygon ArmsResponded today
Dear east15
Thank you for your short yet overwhelmingly pleasing review of the Lygon Arms. The team and I are immensely proud of the hotel and clearly that shows in your review
Thank you once again for such kind words
Kind Regards
Jason Adams
GENERAL...More
Excellent customer service at The Lygon Arms. The entire team have been incredible.
We happened upon this lovely hotel for lunch in Dec. 2017. The front desk staff were so warm and friendly that we booked 2 rooms for March 2018. Unfortunately we had to...More
Thank Monica A
Response from Ed F, Manager at The Lygon ArmsResponded 1 week ago
Dear Monica A,
It is so kind of you to take the time to post a review in advance of your stay. Our reservations team will be delighted to read your comments and thank you so much for your kind praise of Sally and Phillipa....More
My stay was amazing from start to finish, I could not fault a thing! The staff were delightful, helpful and could not have done more for myself and my friend. The Spa treatments and products were lovely and I am looking forward to booking again...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank s0farrell
Response from Jason A, General Manager at The Lygon ArmsResponded today
Dear s0farrell
Lovely to see your review and of course lovely to see you on the day and glad we were able to accommodate everything you required. It was a delight to look after you and do hope you are able to find the time...More
We had a wonderful here and would happily come back over and over again. The hotel is cosy, traditional and in a beautiful location. We enjoyed the spa, cocktail bar and restaurant which had a fantastic choice of breakfast. Staff were very helpful, parking our...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank 125ChristinaE
Response from Jason A, General Manager at The Lygon ArmsResponded today
Dear 125ChristinaE
Thank you for your wonderful review. I am delighted you had such a relaxing and pleasant time with us and we exceeded your expectations in all areas.
I hope you were able to joins us again in the very near future
Kind Regards...More
This is a beautiful, historic, hotel that I’ve stayed at a few times over the years. It’s recent refurb is fantastic; cool and on trend, whilst completely respecting and highlighting the building’s heritage.
Unfortunately, the rest of the experience at the hotel doesn’t match the...More
3 Thank Mark A
Response from Jason A, General Manager at The Lygon ArmsResponded today
Dear Mark A
Thank you for your constructive review. I am truly disappointed to read your review. If you would be kind enough to call me direct so we can discuss your stay further I would be grateful. My direct number is 01386 854400
Kind...More
Hi, we are always delighted to welcome dogs to The Lygon Arms. There is plenty of space in the hotel and we have designated bedrooms for dogs and their owners'.
I hope this answers your question. Please contact me again if... More
Hi, we are always delighted to welcome dogs to The Lygon Arms. There is plenty of space in the hotel and we have designated bedrooms for dogs and their owners'.
I hope this answers your question. Please contact me again if you have any other questions.