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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
We stayed at the Lygon Arms Hotel from 15th to 18th May. We were in need of a relaxed break and wanted to indulge ourselves. The Hotel met and in fact exceeded all our expectations. Ed (Edmund) was particularly helpful, courteous and informative, going that...More
Excellent customer service at The Lygon Arms. The entire team have been incredible.
We happened upon this lovely hotel for lunch in Dec. 2017. The front desk staff were so warm and friendly that we booked 2 rooms for March 2018. Unfortunately we had to...More
2 Thank Monica A
Response from Ed F, Manager at The Lygon ArmsResponded 7 April 2018
Dear Monica A,
It is so kind of you to take the time to post a review in advance of your stay. Our reservations team will be delighted to read your comments and thank you so much for your kind praise of Sally and Phillipa....More
True 5 start luxury, excellent staff make you fell nothing is to much to ask. the hotel rooms are updated to the highest standards, the main hotel and dinning room sympathetic with the age a beauty of the building. Cosy cocktail bar, Dinner superb quality....More
Thank Daytona55
Response from Jason A, General Manager at The Lygon ArmsResponded yesterday
Dear Daytona55
Thank you for your kind words, I am delighted you had an enjoyable stay and we exceeded your expectations in all areas of the hotel
We look forward to see you again very soon
Kind Regards
Jason Adams
GENERAL MANAGER
Ask for a room in the main hotel, we stopped in Orchard cottage which is painted grey and very dark. Staff are the best asset the hotel have, facilities are excellent. Would stop again, for a long weekend as its a idea base to travel...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Paul R
Response from Jason A, General Manager at The Lygon ArmsResponded 3 days ago
Dear Paul R
Thank you so much for your kind words, we have a great team here who work tirelessly for our guests so I am really pleased you had an enjoyable stay with us
We look forward to welcoming you back once again
Kind...More
Lygon Arms is lovely but it is over priced.
The menu is dull and the rooms expensive. It caters for tourists and you can find better places to stay in the Cotswolds.
We were upgraded in our room and it was a good job. The...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
1 Thank dwdavetic
Response from Jason A, General Manager at The Lygon ArmsResponded 3 days ago
Dear dwdavetic
Thank you for your constructive review,. I am sorry you found the menu dull and rooms expensive. The hotel has just come out of multi million pound refurbishment and the rooms have been updated to the highest international standards so I am surprised...More
Hi, we are always delighted to welcome dogs to The Lygon Arms. There is plenty of space in the hotel and we have designated bedrooms for dogs and their owners'.
I hope this answers your question. Please contact me again if... More
Hi, we are always delighted to welcome dogs to The Lygon Arms. There is plenty of space in the hotel and we have designated bedrooms for dogs and their owners'.
I hope this answers your question. Please contact me again if you have any other questions.
