On arrival the place smelt and we heard the chef hacking his guts up. This isn't what you want to hear when your meant to be eating in a few hours time. When we got to the room we discovered it was filthy, dusty covered in mold and smelt. Me and my partner went downstairs and…
We had one night here for our wedding anniversary as a treat on a Groupon deal. This was to include dinner breakfast and an hour in the spa. We arrived the room was awful in need of a bloody good clean and decorate. Mould in the corner chair ripped carpet stained. Our shower…
We were gifted a spa and cream tea experience, on arrival we were told there had been a mix up with the booking, so the hot tub hadn't been heated up. The manager asked us to have our cream tea first which we did. Nearly an hour later we were told the hot tub was ready, we went…
Thank you for welcoming us on our trip to North Wales.. We had a really enjoyable stay and especially enjoyed the Spa.. what a treat. The management and staff are great, and went out of their way to provide an excellent service. Food was amazing good veggie options including…
The Glen Aber is ideally situated in the centre of Betws y Coed on the main road. We had a double room at the front and was not disturbed by any road noise. The room was adequate and the bed comfortable, although the en - suite bathroom was too cold as there was no heating in…