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Best Western Heronston Hotel & Spa

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Ewenny Road, Bridgend CF35 5AW Wales
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 02/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Best Western Heronston Hotel & Spa
Updated 02/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 8 hotels in Bridgend
Location
Cleanliness
Service
Value
BEST WESTERN Heronston Hotel & Spa is the ideal location for both business and pleasure. The hotel is located in a semi rural area, but only half a mile from Bridgend town centre and minutes from Junction 35 of the M4. We are within easy reach of the dramatic Heritage Coastline and equidistant from our vibrant capital city of Cardiff & the cosmopolitan city of Swansea. The hotel boasts 75 well appointed non smoking bedrooms including Standard and Superior rooms and Suites. Ewennys Bar & Grill is the perfect place for pre dinner drinks or to order a light snack or bar meal. Our Crane Restaurant offers a Seasonal Menu and all food served is sourced locally and prepared and cooked freshly. We are able to offer a range of conference facilities from a small meeting for 2 up to a conference for 200 with all audio and visual requirements catered for. We have several banqueting suites which can cater for 8 up to 240 guests and our coordinators would be delighted to help assist you in organising your event. Our Herons Leisure Club offers an indoor heated pool, sauna, steam room, spa pool and fully equipped gym. The pool area has been fitted with mood lighting, the ideal area to relax after a busy day. Our new Hotel Spa offers a range of male and female spa and beauty treatments at very competitive prices. Here at the BEST WESTERN Heronston Hotel & Spa, we are always mindful that 'our aim is to welcome you back'.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast buffet
Meeting rooms
Spa
Facial treatments
Full body massage
Massage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Housekeeping
Room service
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
1075Reviews15Q+A100Room tips
Traveller rating
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Popular mentions
David B wrote a review 13 Jun
Hawick, United Kingdom39 contributions16 helpful votes
Stayed here for a couple of nights, hotel clean and covid secure nice to see staff telling people they needed a face covering. We where on a ground floor room it was tired and the coffee table had a broken leg, bathroom had been modernised so I guess the hotel is in the process of updating. Did not sleep well first night people running around till well after 02:30 slept better the second night although the rooms need sound proofing as you could hear everything from the room upstairs and I mean everything. We ate in restaurant on the first night, truthfully it was disgusting, you need to send you cook back to school, I had pie of the day, it was a Puckka pie with a shovel of frozen chips and a spoonful of tinned peas, I’ve had better presented and better cooked meals in a transport cafe and half the price. Breakfast was cold both mornings, night 2 we got a taxi and asked the taxi driver for a nice palace to eat she took us to a Toby and I have to say it was 1000% better than the previous night. I’ve got to say I expected better from a best western this was the 4th hotel on this trip and the previous ones all had restricted menus but food was good and fresh. This could be a nice hotel but it requires a good chef
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Date of stay: May 2021Trip type: Travelled as a couple
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Mat D wrote a review 13 Jun
1 contribution
Checking in and out was quick and easy. The phone in the room did not work, so I had to call reception on my mobile. Then we were overcharged for room service. We could hear every sound and footstep in the room upstairs which was very loud. It also felt rather disorganised and the room did not look like the one I saw when I booked it.
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Date of stay: June 2021
Value
Location
Service
Room Tip: I would spend half the price for better quality elsewhere.
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leedeb2210042021 wrote a review 6 Jun
1 contribution
What a fab weekend spending my birthday vouchers with my husband and daughter - pampered by having nails done, time in the pool, having drinks on the decking having a chat with fellow guests and eating lovely food
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Review collected in partnership with Best Western
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Carolyn Powell, General Manager at Best Western Heronston Hotel & Spa
Responded 2 weeks ago
Dear Guest Thank you for your kind review, I am pleased to read you had an enjoyable stay. We look forward to welcoming you back in the future. Kind regards General Manager
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Melanie W wrote a review 6 Jun
9 contributions2 helpful votes
Another fantastic stay at this hotel. I booked the hotel for my partner’s birthday and to get away somewhere as it’s been a long year !! Deanne was amazing and went above and beyond to make our stay perfect, she really is a credit to the hotel. We will definitely be back to stay again xx
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Date of stay: June 2021Trip type: Travelled as a couple
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Response from Carolyn Powell, General Manager at Best Western Heronston Hotel & Spa
Responded 2 weeks ago
Dear Guest Thank you for your kind review, I am so pleased you enjoyed your stay. I will pass your comments onto Deanne who will be thrilled. We look forward to welcoming you back again. Kind regards General Manager
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annacrackham wrote a review 5 Jun
1 contribution
Check-in and check-out was speedy, room was clean and spacious although old decorated and a bit tired. We brought our dog with us, and the pet fee was very reasonable. Hotel has perfect location, close to nice pubs, parks, and popular points of interest (Sand dunes, etc). Would most likely visit again.
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Review collected in partnership with Best Western
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Carolyn Powell, General Manager at Best Western Heronston Hotel & Spa
Responded 2 weeks ago
Dear Guest Thank you for your kind review, I am pleased you enjoyed your stay and found our location good for exploring the area. By your next visit I would hope our refurbishment would be complete which includes a full refurbishment of all hotel bedrooms. We look forward to welcoming you back in the future. Kind regards General Manager
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PRICE RANGE
US$78 - US$129 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western cardiff, bridgend best western, best western bridgend
LOCATION
United KingdomWalesSouthern WalesBridgend CountyBridgend
NUMBER OF ROOMS
75
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Frequently Asked Questions about Best Western Heronston Hotel & Spa
Which popular attractions are close to Best Western Heronston Hotel & Spa?
Nearby attractions include Ewenny Priory Church (0.5 miles), Dragon Clay Sports (0.6 miles), and South Wales Police Heritage Centre (0.6 miles).
What are some of the property amenities at Best Western Heronston Hotel & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Best Western Heronston Hotel & Spa?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Best Western Heronston Hotel & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Heronston Hotel & Spa?
Conveniently located restaurants include Tino's Fish and Chips, Dolly's Tearoom, and Jade Chinese.
Are there opportunities to exercise at Best Western Heronston Hotel & Spa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Best Western Heronston Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Best Western Heronston Hotel & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Heronston Hotel & Spa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Best Western Heronston Hotel & Spa?
Many travellers enjoy visiting St John's House Trust (1.1 miles), Candleston Castle (1.5 miles), and Parc Tondu Victorian Ironworks (4.0 miles).
Is Best Western Heronston Hotel & Spa accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.