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    Best Western Heronston Hotel & Spa

    Ewenny Road, Bridgend CF35 5AW, Wales
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    03/12/2017 04/12/2017
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    US$86Strikethrough price corresponds to the most expensive price returned by our partners for that offer
    US$77
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    Traveller (126)
    Room & Suite (166)
    Dining (28)
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    Overview
    • Excellent29%
    • Very good36%
    • Average20%
    • Poor9%
    • Terrible6%
    Travellers talk about
    “superior room” (28 reviews)
    “leisure club” (9 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    3.0 Star Hotel
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (761)
    There are newer reviews for Best Western Heronston Hotel & Spa
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    11 - 15 of 753 reviews

    Reviewed 4 weeks ago via mobile

    The hotel has clearly experienced construction and expansion work during its lifetime. As a result there is the advertised high quality, new, refurbished wing on one side - on the other, hotel rooms that time forgot. A musty corridor (which stinks of damp) links the...More

    2  Thank Josh H
    Response from Heronston01, General Manager at Best Western Heronston Hotel & SpaResponded 3 weeks ago

    Dear Guest, Thank you for your review, I am sorry to read you did not fully enjoy your stay. I am pleased you like our pool area. The hotel is currently undergoing a multi million pound refurbishment and the bedroom you stayed in is the...More

    Reviewed 4 weeks ago via mobile

    We stayed for 2 nights. The bath was filthy, bedding dirty, windows were old fashioned wooden single glazed - totally rotten, one didn’t even shut properly! Condensation poured off them. Passage way linking the two building stinks of damp. Staff in bar and breakfast need...More

    Thank Tiggzzz
    Response from Heronston01, General Manager at Best Western Heronston Hotel & SpaResponded 4 weeks ago

    Dear Guest, Thank you for your review, I am sorry to read you were disappointed with your stay. Please do contact the hotel directly and we can discuss your points. I would like to confirm the area of the building in which you stayed is...More

    Reviewed 4 weeks ago via mobile

    We stayed here in August arriving on Bank Holiday Monday for a few days. We used it as a base to get to Rest Bay. It looked ok online and as we were only looking for somewhere to crash after long days at the beach,...More

    Thank Matthew M
    Response from Heronston01, General Manager at Best Western Heronston Hotel & SpaResponded 4 weeks ago

    Dear Guest, Thank you for your kind review, I am please to read you enjoyed your stay and are looking to return to the hotel on your next trip. We look forward to welcoming you back in the near future. Kind regards General Manager

    Reviewed 4 weeks ago via mobile

    Had a lovely spa afternoon including a massage and afternoon tea. Had the pool to myself and the sauna and steam room were clean and well maintained . Jacuzzi not working but that was ok by me. Very relaxing floating about looking at the twinkly...More

    Thank Griffblack
    Response from Heronston01, General Manager at Best Western Heronston Hotel & SpaResponded 4 weeks ago

    Dear Guest, Thank you for your review, I am pleased to read you enjoyed your spa day and afternoon tea. I will look into the robe sizing as they should all be a standard size, with some larger ones kept to one side and allocated...More

    Reviewed 16 October 2017

    Stayed at the Heronston last weekend following attendance at a wedding. Booked a superior room - comments below: Positives Room was clean and well maintained - looked quite plush and decoration was very modern. Bed was comfortable. Reception and staff we engaged with were all...More

    Thank Timberwolf3000
    Response from Heronston01, General Manager at Best Western Heronston Hotel & SpaResponded 4 weeks ago

    Dear Guest, Thank you for your review, I am happy to read you thought the room looked plush, clean, your bed was comfortable and you enjoyed breakfast. I will bring your comments concerning the bar team and buffet to the attention of your food and...More

    The Wyndham Arms
    397 reviews
    #2 of 8 hotels in Bridgend
    1.0 mi
     
    Holiday Inn Express Swansea East
    487 reviews
    #1 of 1 hotels in Llandarcy
    15.9 mi
     
    The Great House Hotel
    303 reviews
    #4 of 8 hotels in Bridgend
    2.2 mi
     
    Premier Inn Bridgend Central Hotel
    473 reviews
    #3 of 8 hotels in Bridgend
    2.7 mi
     
    About
    Amenities
    • Top amenities
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Tennis Court
    Details
    • Price range
    • US$74 - US$126 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Romantic Hotel in Bridgend
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 75
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Booking.com, Hotels.com, Expedia, Travelocity, Orbitz, HotelQuickly and Cheap Tickets so you can book your Best Western Heronston Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • Wales >
    • Southern Wales >
    • Vale of Glamorgan >
    • Bridgend
    • Also Known As
    • Best Western Cardiff ,
    • Bridgend Best Western ,
    • Best Western Bridgend ,
    • Best Western Heronston Hotel & Spa Bridgend, Wales
    Add Photo Photos
    Traveller (126)
    Room & Suite (166)
    Dining (28)
    Pool & Beach (6)
    Hotel & Grounds (105)
    Bathroom (7)
    Business Centre & Event Rooms (1)
    Nearby
    The Great House Hotel
    303 reviews
    2.17 miles away
     
    The Wyndham Arms
    397 reviews
    .99 miles away
     
    Premier Inn Bridgend Central Hotel
    473 reviews
    2.72 miles away
     
    Nearby Restaurants
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    .77 miles away
    Nearby Attractions
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    .48 miles away
    Merthyr Mawr Sand Dunes
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    Ogmore by Sea Beach
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    Dunraven Bay
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    Ask a question
    Questions & Answers
    Solperros
    4 May 2017|
    AnswerShow all 5 answers
    Response from Heronston01 | Property representative |
    Good afternoon, The hotel is not under construction at the moment we have some refurbishment happening at present, but this does not effect any guest stays at all
    1
    Vote
    Molly J
    10 January 2017|
    AnswerShow all 3 answers
    Response from Heronston01 | Property representative |
    Good afternoon, yes when you book a bedroom at the hotel you get use of the leisure club which includes, swimming pool, sauna, steam room, spa pool and gym
    0
    Votes
    jayned2001
    18 October 2016|
    AnswerShow all 3 answers
    Response from 32tonyn | Reviewed this property |
    Sorry I don't know I only stayed bed and breakfast
    1
    Vote
    Room Tips
    "Superior rooms are lovely and the bridal suite is amazing"
    Read review
    "NA - rooms are gererally fine"
    Read review
    "Superior ground floor - this had received a refurb"
    Read review
    "for what it costs upgrade to a superior room"
    Read review
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