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The Big Sleep Hotel Cardiff by Compass Hospitality

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The Big Sleep Hotel Cardiff by Compass Hospitality
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1,399 Reviews from our TripAdvisor Community

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Showing 1,354: English reviews
Start your review of The Big Sleep Hotel Cardiff by Compass Hospitality
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Reviewed yesterday NEWvia mobile

Booked here for 2 nights as part of a Christmas present for my other half along with tickets to the snooker, it looked nice on website and great location. Arrived and the location was fab but that was about it! Was on 3rd floor and we are not particularly fussy but the room was outdated and had an awful smell....

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Helpful?
Thank Supersonicsonia
Reviewed 2 days ago NEW

I booked this hotel for a night out in Cardiff with my fiance, booked a standard double room which appeared nice on the pictures. First thing is the car park, this was full and I was advised to go to the NCP which is down the road, not really an issue but just a heads up. When we checked in...

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Helpful?
Thank JayLiz1
The Big Sleep C, General Manager at The Big Sleep Hotel Cardiff by Compass Hospitality, responded to this review

Thank you for taking the time to leave your review based on your recent visit at the Big Sleep Hotel. As a hotel we always appreciate guest feedback whether it is constructive or praise. Sorry to hear that you found the room to be basic and tired and had numerous issues during your stay. I sincerely apologise for this. I...

Edinburgh, United Kingdom
Reviewed 4 days ago NEW

The hotel is located across from the Motorpoint Arena and St. David's Shopping (probably the best centre I have ever visited). The staff were very pleasant and helpful. We had a deluxe twin room on the 8th floor which had recently been refurbished to a high standard. The beds were very comfortable though there was only one bedside table. The...

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Helpful?
Thank hughb92
The Big Sleep C, General Manager at The Big Sleep Hotel Cardiff by Compass Hospitality, responded to this review

Thank you for taking the time to leave your review based on your recent visit at the Big Sleep Hotel. As a hotel we always appreciate guest feedback whether it is constructive or praise. I am pleased to read that you found the staff pleasant and helpful and you enjoyed your stay and breakfast. Thank you for taking the time...

Rhos-on-Sea, United Kingdom
Reviewed 6 days ago NEW

The location of the hotel is very handy as it's close to the centre of the city. We're a bit disappointed as the room wasn't what we're expected. The curtains were hanging on the sides and the bed was very noisy with every moving. The stuff although were very friendly.

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Thank maria-yiannis
Reviewed 1 week ago via mobile

I stayed alone but in a large room well furnished with huge tv and massive firm but comfortable king size bed on the Friday before Wales v England Rugby for only £89. Well worth it as other hotels wanted £200-£300 and what a view.

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Helpful?
Thank Eifion W
The Big Sleep C, General Manager at The Big Sleep Hotel Cardiff by Compass Hospitality, responded to this review

Thank you for taking the time to leave your review based on your recent visit at the Big Sleep Hotel. As a hotel we always appreciate guest feedback whether it is constructive or praise. I am pleased to read that you enjoyed your stay. I will pass on your lovely feedback to the team. Thank you for taking the time...

Reviewed 1 week ago via mobile

Currently staying in a deluxe double room on the top floor. It has a huge very comfortable bed and a samsung smart tv. Bath and shower. The room is absolutely spotless. Not a speck of dust anywhere. Price is fantastic too. Staff are very kind and helpful. They even let us leave our bags with them to go shopping and...

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Helpful?
Thank Christopher P
The Big Sleep C, General Manager at The Big Sleep Hotel Cardiff by Compass Hospitality, responded to this review

Thank you for taking the time to leave your review based on your recent visit at the Big Sleep Hotel. As a hotel we always appreciate guest feedback whether it is constructive or praise. I am pleased to read that you found the staff helpful and kind and the hotel spotlessly clean. I will pass on your lovely feedback to...

Wales
Reviewed 2 weeks ago via mobile

Our stay was booked as a Christmas present and having read the reviews was not really looking forward to our stay. However on our arrival we were welcolmed by very helpful and freindly staff and told that we had been upgraded to one of the recently refurbished rooms. When we got to the room we were unable to switch the...

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Helpful?
Thank bladenhell
The Big Sleep C, General Manager at The Big Sleep Hotel Cardiff by Compass Hospitality, responded to this review

Thank you for taking the time to leave your review based on your recent visit at the Big Sleep Hotel. As a hotel we always appreciate guest feedback whether it is constructive or praise. I am pleased to read that you found the staff helpful and friendly and that you enjoyed your stay. I will pass on your lovely feedback...

Reviewed 2 weeks ago

The hotel's room condition is slightly old but the room is overall quite spacious and the amenities offered are very decent too. The price is reasonable and the staffs are friendly. The hotel is located very centrally and is very near to the city centre and train station too. This hotel may need an uplift but overall, the stay here...

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Helpful?
Thank Danny T
The Big Sleep C, General Manager at The Big Sleep Hotel Cardiff by Compass Hospitality, responded to this review

Thank you for taking the time to leave your review based on your recent visit at the Big Sleep Hotel. As a hotel we always appreciate guest feedback whether it is constructive or praise. I am pleased to read that you found the staff friendly and the overall stay a good value for money. Sorry to hear that you found...

Abingdon, United Kingdom
Reviewed 2 weeks ago

I stayed at the Big sleep Hotel for one night whilst taking part in Godendag 2017. My wife was staying with friends near Bridgend. The hotel was in the process of being refurbished and I was upgraded to one of the newly refurbished rooms. The room was large and well appointed. It was clean and comfortable. Tea and coffee was...

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Helpful?
Thank Robert M
The Big Sleep C, General Manager at The Big Sleep Hotel Cardiff by Compass Hospitality, responded to this review

Thank you for taking the time to leave your review based on your recent visit at the Big Sleep Hotel. As a hotel we always appreciate guest feedback whether it is constructive or praise. I am pleased to read that you found the staff helpful and you enjoyed your stay. I apologise for the inconvenience you had due to the...

Reviewed 2 weeks ago via mobile

We loved our stay here, first in Cardiff was a lot better than we expected, The receptionist Nicole was outstanding, she made us feel welcome and helped us with any questions asked, carpark is also good value.

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Helpful?
Thank James B
The Big Sleep C, General Manager at The Big Sleep Hotel Cardiff by Compass Hospitality, responded to this review

Thank you for taking the time to leave your review based on your recent visit at the Big Sleep Hotel. As a hotel we always appreciate guest feedback whether it is constructive or praise. I am pleased to read that you found the staff helpful and the car park price a good value. I will pass on your lovely feedback...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
Official Description (provided by the hotel)
The Big Sleep Hotel Cardiff managed by Compass Hospitality opened its doors in Cardiff in 1999 to a deluge of publicity and. The Big Sleep Hotel was credited as "The UK's first design hotel for budget travelers - Travelodge prices, but with more sex-appeal" by the UK's foremost hospitality publication The Travel Trade Gazette. Our hotel ideally located in Cardiff city centre opposite the Motorpoint Arena (formally Cardiff International Arena) and the new St David's shopping arcade. We are within walking distance of the Cafe Quarter, local tourist attractions and businesses. The hotel offers 81 bedrooms come with flat screen TV's, Broadband access, Wifi, complimentary tea and coffee making facilities. We also have disabled access rooms available as well as the car parking is available on a first come first parked basis and is chargeable. We appeal to business, leisure and family travelers for those who don't want to spend a fortune but do need somewhere to stay that's different and delivers big value at small prices. ... more   less 

Additional Information about The Big Sleep Hotel Cardiff by Compass Hospitality

Address: Bute Terrace, Cardiff CF10 2FE, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: £40 - £170 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — The Big Sleep Hotel Cardiff by Compass Hospitality 2*
Number of rooms: 81
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Also Known As:
Big Sleep Hotel
Big Sleep Cardiff
Big Hotel Sleep
Big Cardiff Hotel Sleep
The Big Sleep Hotel Cardiff By Compass Hospitality Wales
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Questions & Answers

Here's what travellers have asked, with answers from The Big Sleep Hotel Cardiff by Compass Hospitality staff and other travellers.
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Questions? Get answers from The Big Sleep Hotel Cardiff by Compass Hospitality staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Splash out on a deluxe room! The extra cost is well worth it.”
  • Very nice bathroom with towels and a twin head shower
  • Very comfortable beds in the deluxe room
 of 5 bubbles hughb92, 18 Feb 2017 | Read review
“Ask for a refurbished room”
 of 5 bubbles robertmB9202MX, 4 Feb 2017 | Read review
“907 was on a corner.”
 of 5 bubbles juviam, 28 Jan 2017 | Read review
“ask for a room that has a refit”
 of 5 bubbles I8072HOwendys, 28 Jan 2017 | Read review
“high floor”
  • fabulous veiw even on grey january day
  • beautiful clean and modern
  • clean and fresh
 of 5 bubbles LindsayJ410, 16 Jan 2017 | Read review
5 of 5