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We stayed here weekend of 8th and 9th April having come on a Coach Holiday. Hotel looks very grand from outside with a nice reception area and Bar. Check in was quick and easy, but waiting for the lifts was abit of a challenge!
Response from HiltonCardiff, Guest Relations Manager at Hilton CardiffResponded 26 May 2011
Thank you for completing a review regarding your recent stay with us.
It was a pleasure to welcome you to our Hotel and your comments regarding our bedrooms, bathrooms, breakfast and location is great to read and thank you for writing these fantastic...More
Our room looked over the castle and a lovely touch by the management was a complimentary bottle of wine and chocolates on an anniversary decorated plate which we both apperciated as it was our 33rd wedding aniversary. The bath room was nice and large with...More
Response from HiltonCardiff, Guest Relations Manager at Hilton CardiffResponded 2 April 2011
We were delighted that you chose our Hotel to celebrate your very special wedding anniversary. Your comments regarding our team of staff here at the Hotel are terrific to receive and these will be passed onto them. Our bathrooms indeed are extremely popular due to...More
I've stayed in this hotel several times but haven't previously written a review. The Hilton used to be an office block! However, it's a pleasantly appointed building in an excellent location. Much of the decor (with the exception of the gorgeous Metropole bar) is now...More
My wife and I booked this hotel as a honeymoon weekend break. The booking process was simple and easy, in the lead up to our stay we received 2 emails, one confirming our booking details and another informing us of the services available when we...More
Response from HiltonCardiff, Guest Relations Manager at Hilton CardiffResponded 11 March 2011
Thanks for completing a review on your stay at our Hotel and congratulations on your recent Wedding. We were thrilled that you choose our Hotel to celebrate your honeymoon break. Your comments from making your booking right through to your departure are unbelievable to read...More
Hotel was very modern and the food in the Razzi restuarant. However, accessing the front of the hotel is difficult as there were no signs posted. Luckily, I wasn't a stranger to the city and managed to guess my way there. Be warned if you...More