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Sandringham Hotel

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Sandringham Hotel
Sandringham Hotel
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877 Reviews from our TripAdvisor Community

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Showing 828: English reviews
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Swansea County, United Kingdom
Reviewed 3 days ago NEW

A 2* hotel...ok, it has lots of stairs, it's wall paper is tired , but my god the customer service was 5*... The breakfast freshly cooked and very tasty...the beds clean an fresh...it has no car park, but an NCP so close by it could have been classed as its own car park...it should have cost £25:50 to park for...

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Helpful?
Thank melissabowmer4
Simon6567, Owner at Sandringham Hotel, responded to this review

Thank you Melissa for your excellent feedback. It was really nice meeting you. I am very happy that you have enjoyed your stay and I will inform everyone here of your lovely review. My wife Alison who was on reception has also asked me to pass her thanks on to you. I hope your son had a Happy Birthday. Kind...

Lincoln, United Kingdom
Reviewed 4 days ago NEWvia mobile

Given the star rating, price and type of hotel, the hotel earns a good review. It is an old building and the stairs are very steep, so I did not enjoy being on the 3rd floor although my room at the back was very quiet considering the city centre location. I was delighted to be given a double room with...

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Helpful?
Thank peediewife
Simon6567, Owner at Sandringham Hotel, responded to this review

Thank you very much for your lovely review. I am delighted that you have enjoyed your stay.. Rooms can be requested for lower floors and we shall assist with luggage when needed so hopefully we will get to welcome you back. Kind regards, Simon

Leeds, United Kingdom
Reviewed 6 days ago NEW

Had twin room on first floor overlooking the main street (which we asked for) no problems with the room my only slight worry was the duvet kept slipping out of the cover (missing buttons) and it didn't look very clean! Other than that a pleasant stay all staff friendly and helpful,great breakfast plenty of choice and cooked breakfast served fresh...

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Helpful?
Thank Jane C
Simon6567, Owner at Sandringham Hotel, responded to this review

Thank you Jane for sharing your comments on Tripadvisor. I am very happy that you have enjoyed your stay. I apologise about the duvet or duvet protector. I will get this looked at and cleaned or changed. I hope to welcome you again in the future. Kind regards, Simon

Portsmouth, United Kingdom
Reviewed 2 weeks ago via mobile

Me and my husband came here for 3 nights and it's the best hotel we have stayed in the staff are so friendly and welcoming and they really make u feel at home the night reception Andrew was so friendly and helpful the lady in the day on reception was really nice and Ruth at breakfast is soo lovely the...

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Helpful?
Thank brimmingbird
Simon6567, Owner at Sandringham Hotel, responded to this review

Thank you so much for such great feedback. It was such a pleasure to welcome you both. I am really pleased that you have enjoyed your stay and I will let the staff know of your kind comments. Andrew is always thanked by guests but rarely gets a mention on Tripadvisor so he will be very happy. Hopefully we will...

Reviewed 4 weeks ago via mobile

This was our second visit to the Sandringham. Same great service and hospitality. Will definitely go again. Free breakfast if you book direct and plenty to choose from. There are no lifts at the hotel, which might be a drawback if you're not too mobile. Otherwise it's lovely and right in the city centre.

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Helpful?
Thank Rowena K
Simon6567, Owner at Sandringham Hotel, responded to this review

Thanks Rowena for your lovely comments. I am very happy that you have enjoyed your stay once more and hope to welcome you again in the future. Kind regards, Simon

Reviewed 4 weeks ago via mobile

My friend and myself stayed at the sandringham a few months ago and was very happy with our room and the amazing customer service we recieved , so obviously when we visited cardiff again this was going to be our 1st choice hotel yet again we was extremely happy with our stay,,.this time we booked direct with the hotel which...

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Helpful?
Thank Louise M
Simon6567, Owner at Sandringham Hotel, responded to this review

Thank you Louise for your lovely and very rewarding comments. Our main aim is to make guests feel at home and to offer value for money. I am really happy to read that you feel we are achieving this. Alison on reception has also asked me to send on her thanks to you both as well. I will ensure all...

Llanelli, United Kingdom
Reviewed 4 weeks ago via mobile

Hotel in centre ideal for nitelife and shopping nice breakfast would use again there are stairs so if your struggling with mobility would be difficult plenty of bars close clean and tidy for the price you cant go wrong

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Helpful?
Thank rob776264
Simon6567, Owner at Sandringham Hotel, responded to this review

Thanks Rob for your superb review. It helps us a lot to receive such great comments so I am grateful to you for sharing them. Hopefully we shall welcome you again in the future. Kind regards, Simon

Island of Anglesey, United Kingdom
Reviewed 19 January 2017

Some things in the hotel look a bit tired, but there is a lot the Sandringham has going for it: The location directly in the city centre! Very welcoming, friendly and helpful staff and an owner who really cares for his guests. Thank you, Simon! Full cooked breakfast or other hot options available for little money. In addition help yourself...

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Helpful?
Thank Buckwheat_Kiel
Simon6567, Owner at Sandringham Hotel, responded to this review

Thank you so much for leaving a review on us. It was really nice meeting you both and it would be an absolute pleasure to welcome you back. Kind regards, Simon

Lincoln, United Kingdom
Reviewed 3 January 2017

Now I do love Premier Inn, that's for sure...I know what I'm going to get. But sometimes it's good to try an independent hotel/B&B. TripAdvisor is really helpful. This place looked OK from the reviews...and I am glad I chanced it. Yes it is an old building that needs refreshing, but that doesn't bother me. Does the shower work? Yes....

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Helpful?
Thank Chapperz1973
Simon6567, Owner at Sandringham Hotel, responded to this review

Thank you Chapperz1973 for your excellent feedback. It is challenging for us to compete with the chain hotels. What we strive to offer differently is a good old fashioned service where guests are appreciated and staff are genuinely nice people who care about the role they have. We do have a good and loyal following and I am glad that...

Dunedin, New Zealand
Reviewed 29 December 2016

We stayed here for 2 nights. We had a back room (thanks to previous reviews suggesting this). No view but very quiet. Twin room was small but great shower. Room and bathroom clean. Wonderful receptionist let us check in 1.5 hours before they officially opened after the Christmas break. Very central in Cardiff easy walking distance to trains and attractions.

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Helpful?
Thank blob232
Simon6567, Owner at Sandringham Hotel, responded to this review

Thank you very much for your review. I am very happy to read that you have enjoyed your stay. Anne-Marie (Receptionist) has also asked me to say thank you to you. We wish you a Happy New Year. Kind regards, Simon

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Breakfast included
GreenPartner Learn More
Food & drink at the hotel
CafeJAZZ
CafeJAZZ
Cuisines: British
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Dry Cleaning
Official Description (provided by the hotel)
The Sandringham Hotel is a well established family run Hotel with good service and friendly atmosphere. It is situated in the heart of the City of Cardiff and only a few minutes walk from the many Shopping Malls and Arcades, of which the City is justly proud; and, just a 'long pass' from the famous National Rugby Stadium. ... more   less 

Additional Information about Sandringham Hotel

Address: 21 St. Mary Street, Cardiff CF10 1PL, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: £38 - £143 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Sandringham Hotel 2*
Number of rooms: 28
Reservation Options:
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Also Known As:
Sandringham Hotel Cardiff, Wales
Hotel Style:
#23 Business Hotel in Cardiff
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Questions & Answers

Here's what travellers have asked, with answers from Sandringham Hotel staff and other travellers.
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Questions? Get answers from Sandringham Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on main street did not have a problem with noise music downstairs went off at twelve and had double glazing.”
 of 5 bubbles Y4551CCjanec, 20 Feb 2017 | Read review
“On weekends ask for a room towards the back as the Cafe Jazz is open til late.”
 of 5 bubbles Buckwheat_Kiel, 19 Jan 2017 | Read review
“Back rooms are quiet. No lift so be prepared to walk up stairs.”
 of 5 bubbles blob232, 29 Dec 2016 | Read review
“Ask for a quiet room as it's over a jazz club”
 of 5 bubbles samlR586CH, 29 Dec 2016 | Read review
“rooms 1 and 2 are on the lower floor”
 of 5 bubbles V1336XPbrianw, 15 Nov 2016 | Read review
5 of 5