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The Royal Hotel Cardiff

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88 St. Mary Street, Cardiff CF10 1DW Wales
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (342)
360
Panoramas (7)
Room & Suite (227)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
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Updated 10/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Royal Hotel Cardiff
Updated 10/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 75 hotels in Cardiff
Location
Cleanliness
Service
Value
Travellers' Choice
In the heart of Cardiff city centre, The Royal is the closest hotel to the Principality Stadium. Just 250m from Cardiff Central train station. All 60 bedrooms have full air conditioning, free WiFi, flat screen Freeview TV's and tea & coffee making facilities. Discounted parking is offered at the NCP car park 250m from the hotel on Westgate Street (opposite the stadium). We are adjacent to the main shopping area with more than 1000 stores and individual outlets. Cardiff Castle is 400m away. Free breakfast included when booking direct with hotel
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Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Highchairs available
Taxi service
Conference facilities
Banquet room
Baggage storage
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Happy hour
Snack bar
Meeting rooms
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
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Room features
Air conditioning
Desk
Housekeeping
Room service
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, Spanish, Bulgarian, Czech and 4 more
1613Reviews15Q+A100Room tips
Traveller rating
  • 628
  • 573
  • 272
  • 77
  • 63
Time of year
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Popular mentions
1205VCJ wrote a review Sep 2020
Hereford, United Kingdom34 contributions5 helpful votes
Second visit to this hotel its right in the middle of the city centre walking distance of restaurants pubs and shops no complaints the first time and nothing but praise the second! This time visiting during the covid outbreak they have really done everything possible to keep their guests safe in every part of the hotel. Hand sanitiser everywhere cards on tables to tell you which tables were ready for use staff temperature checked all staff wearing masks (before they were required). The staff were really friendly, helpful and knowledgeable, the hotel is clean and comfortable breakfast was cooked to order and brought back hot and was faultless again nothing was too much trouble. We will be returning!
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Date of stay: September 2020
Rooms
Service
Sleep Quality
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Response from Jon Swingler, General Manager at The Royal Hotel Cardiff
Responded 3 Oct 2020
Thank you so much for your encouraging and kind review after your visit. The team are continuously striving to provide the best service, especially during these testing times we are currently finding ourselves in. We are looking forward to welcoming you all back to the Royal Hotel in the not so distant future. In the meantime, stay safe and well.
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James P wrote a review Feb 2020
Devon, United Kingdom2 contributions2 helpful votes
Hotel's Favourite
After a disturbed nights sleep at another hotel the previous night, I called The Royal early on the day of arrival to ask for a quiet room. I was placed in a large room on the top floor and had a very comfortable, peaceful night - thanks! There is a small 'unloading' area on Westgate Street behind the Royal where guests/luggage can be dropped off and a quick 'U' turn takes you back to the Westgate NCP (entrance on Quay St - just 5 mins walk/1 min drive from the hotel). The hotel is located VERY conveniently for the main shopping/pub/restaurant area, and adjacent to the Millenium and Cardiff Arms Park stadia. Friendly, helpful reception staff made this hotel a firm favourite for a return visit - highly recommended.
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Date of stay: February 2020
Value
Rooms
Service
Trip type: Travelled on business
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Response from Jon S, General Manager at The Royal Hotel Cardiff
Responded 10 Mar 2020
Thank you for your kind review and we were pleased to hear that you had great stay and a peaceful night. We are looking forward to welcoming you back to the Royal Hotel. Booking direct with us next time will entitle you to a free breakfast.
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Christine C wrote a review Sep 2020
Stafford, United Kingdom15 contributions13 helpful votes
The hotel is in perfect location a few minutes walk from the station ,it's right in the heart of Cardiff lots of pubs and restaurants within a minutes walk .the shopping is fabulous all the main stores within walking distance .all of the staff in the hotel we're very helpful and pleasant.breakfast was perfect lovely and hot due to covid the breakfast was cooked to order but we didn't have to wait long ,the staff in the hotel had covid restrictions spot on ,social distancing was always there all of the staff wore face masks due to covid the staff didn't enter our room during our stay but we only had to ask for anything and it would be given to us well done the royal the room was quiet and clean and I would highly recommend this hotel and if Eva is on duty when you visit ,she is an asset to the hotel fabulous kind lady and very knowledgeable about Cardiff and the hotel
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Date of stay: September 2020Trip type: Travelled as a couple
Helpful
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Response from Jon Swingler, General Manager at The Royal Hotel Cardiff
Responded 9 Sep 2020
Thank you so much for your lovely review and your positive feedback with regards to our Covid19 safety measures that we have put in place. We are looking forward to welcoming you back to the Royal Hotel in the future.
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anne wrote a review Aug 2020
1 contribution
Me and my friend stayed at this hotel on the 15th August. (room 704) It was a really lovely stay. The staff are amazing. Thanks to all of you for making our stay so pleasurable. You were all very friendly, helpful and did your upmost to make our stay enjoyable. Sorry I don't know your names but you know who you are. The Royal is right in the centre of Cardiff. Close to the train station, shops, bars and restaurant's. The rooms are very clean and have everything you need. Breakfast was perfect. Would definitely stay here again.
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Date of stay: August 2020
Location
Cleanliness
Service
Helpful
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Response from Jon Swingler, General Manager at The Royal Hotel Cardiff
Responded 8 Sep 2020
Thank you so much for your kind words and lovely review, and we are so pleased that you and your friend enjoyed your stay with us. We are looking forward to welcoming you back to the Royal Hotel.
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JonK284 wrote a review Jul 2020
Bramhall, United Kingdom4 contributions10 helpful votes
Stayed here for a couple of nights; being one of the first guests after the start of the easing of lockdown. The team have clearly put a LOT of thought into how to make things work in the current circumstances, from calling prior to arrival to sort check in, through plenty of hand sanitiser, to a very helpful guide as to places that will do takeaway food etc. The hotel itself was great. Incredibly convenient for Cardiff Central station and for the Civil Justice Centre, as well as a wander up to the castle. The breakfast was fantastic - definitely book direct to take advantage of this. Really good freshly cooked hot breakfast and great coffee. Very helpful and friendly team of staff and a great stay. I know where I'll be staying in Cardiff in future!
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Date of stay: July 2020
Location
Cleanliness
Service
Trip type: Travelled on business
1 Helpful vote
Helpful
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Response from Jon Swingler, General Manager at The Royal Hotel Cardiff
Responded 16 Jul 2020
Thank you so much for your lovely comments and feedback following your stay with us earlier this week. We are looking forward to welcoming you back to the Royal Hotel.
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PRICE RANGE
US$82 - US$246 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
royal hotel cardiff
LOCATION
United KingdomWalesSouthern WalesCardiff
NUMBER OF ROOMS
60
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Frequently Asked Questions about The Royal Hotel Cardiff
Which popular attractions are close to The Royal Hotel Cardiff?
Nearby attractions include Escape Reality (0.2 miles), The Bootlegger (0.2 miles), and Escape Rooms Cardiff (0.2 miles).
What are some of the property amenities at The Royal Hotel Cardiff?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Royal Hotel Cardiff?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at The Royal Hotel Cardiff?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Royal Hotel Cardiff?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to The Royal Hotel Cardiff?
Conveniently located restaurants include Bigmoose Coffee Company, Fresh the Baguette Bar, and Pasture Cardiff.
Is The Royal Hotel Cardiff located near the city centre?
Yes, it is 0.3 miles away from the centre of Cardiff.
Does The Royal Hotel Cardiff offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Royal Hotel Cardiff?
The staff speaks multiple languages, including English, Spanish, Italian, Polish, Czech, Hungarian, and Bulgarian.
Are there any historical sites close to The Royal Hotel Cardiff?
Many travellers enjoy visiting Insole Court (2.2 miles), St Lythans Burial Chamber (4.2 miles), and Mansion House (0.6 miles).
Does The Royal Hotel Cardiff have any great views?
Yes, guests often enjoy the city view available here.