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Novotel Cardiff Centre

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Traveller (373)
Room & Suite (172)
Dining (51)
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Overview
  • Excellent42%
  • Very good40%
  • Average13%
  • Poor4%
  • Terrible1%
Travellers talk about
“x box”(23 reviews)
“executive room”(114 reviews)
“swimming pool”(94 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Novotel Cardiff Centre
Special Offer: CHEAPEST ONLINE RATES!
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Offers from Novotel Cardiff Centre
Special Offer: CHEAPEST ONLINE RATES!
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,333)
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Traveller rating
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912
884
293
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Show reviews that mention
All reviewsx boxexecutive roomswimming poolcar parkthe sofa bedleisure facilitiessteam roomminute walkper daygood sizemodern hotelcoffee machinechanging roomsgreat facilitiesreception staffcardiff centrewould stay again
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1 - 5 of 2,229 reviews
Reviewed 2 days ago

It was a great stay we had fun with the family, enjoyed the pool as well. Staff was friendly and smiley. The location was close the the city centre as well and we had so much fun there. It was a relaxing place.

Thank MarkKay91
Hotel's Favourite
Reviewed 12 March 2018 via mobile

We stayed in Cardiff bay Friday night and I had booked novotel for the Saturday. Got up Saturday and thought no we can't manage a second night so I cancelled our room. Couple of hours later still down Cardiff bay checked website and novotel £50...More

1  Thank josoap1
Response from Douglas G, General Manager at Novotel Cardiff CentreResponded 23 March 2018

Thank you for taking the time to write a review. I am delighted that you enjoyed your experience, I am glad that you decided to come back for a second night. Very much appreciated and my team will be glad to hear that you enjoyed...More

Reviewed 3 days ago

Three things particularly impressed: 1. Somehow the staff realised we were here to see the Rolling Stones and they left a souvenir Stones mug and card in our bedroom. 2. Bar staff reacted to our being in a hurry to eat dinner by promising dessert...More

Thank SixxxK
Reviewed 4 days ago

Stayed 13th to 16th June (Room 312). Room good but aircon didn't work on Friday night---v uncomfortable. Paid £9-50 for a glass of red wine, took it to room and found it full of sediment, obviously dregs of bottle. Hotel is well-sited, but public areas...More

Thank richardsonpatrick8
Response from Douglas G, General Manager at Novotel Cardiff CentreResponded 3 days ago

Thank you for taking the time to tell us about your experience at the Novotel Cardiff Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience...More

Reviewed 6 days ago via mobile

Pros: spacious and clean queen room with decent hairdryer, iron, TV, fridge, safe. Loved having free access to the pool/sauna/jacuzzi and that they give out towels (open 7am-10pm). Pool area was nice and quiet too. 12pm check out. Location is pretty good, no more than...More

Thank Kim F
Response from Douglas G, General Manager at Novotel Cardiff CentreResponded 3 days ago

Thank you for posting your thoughts on here, we really value your feedback.I look forward to welcoming you back soon! Kind regards,

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Spa
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$87 - US$334 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Cardiff
#5 Family Hotel in Cardiff
#7 Business Hotel in Cardiff
#9 Luxury Hotel in Cardiff
#11 Romantic Hotel in Cardiff
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$87 - US$334 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Cardiff
#5 Family Hotel in Cardiff
#7 Business Hotel in Cardiff
#9 Luxury Hotel in Cardiff
#11 Romantic Hotel in Cardiff
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (373)
Room & Suite (172)
Dining (51)
Pool & Beach (6)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
Natasha S
2 November 2017|
Answer
Response from NovotelCardiff | Property representative |
Dear Natasha, I hope you are well. Absolutely, you can use the fitness facilities after checking out. Looking forward to welcoming you. Highest regards, Douglas goncalves General manager
1
Vote
Rachel M
8 October 2017|
Answer
Response from paulkay62 | Reviewed this property |
Depends what you call near, its just over half a mile away so about a 10 min walk.
1
Vote
Room Tips
"No views from this hotel"
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"Room 213 - this side of the corridor is away from the road and the rooms are larger."
Read review
"Choose a different hotel"
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"ask to be accomodated in the old wing"
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