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Clayton Hotel Cardiff

2,279 reviews
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Traveller (396)
Room & Suite (370)
Dining (56)
Overview
  • Excellent47%
  • Very good39%
  • Average12%
  • Poor1%
  • Terrible1%
Travellers talk about
“train station”(265 reviews)
“city centre”(157 reviews)
“perfect location”(68 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
4.0 Star Hotel
All hotel details
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,279)Write a Review
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994
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Show reviews that mention
All reviewstrain stationcity centreperfect locationmillennium stadiumsingle bedcar parkmodern hotelnight lifebars and restaurantslight sleepergood sizeafternoon teawithin easy walking distancebuffet stylefew minutes walkself servicefamily room
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1 - 5 of 2,162 reviews
Reviewed 2 days ago

Yes the Clayton hotel Cardiff has an enviable location. Yes some of the rooms have the best views of Cardiff high Street. Yes also the afternoon teas and breakfast are first class, to be fair and honest I could say almost the same about the...More

Thank postypaulh
Reviewed 2 days ago via mobile

Stayed for 2 nights over New Year, on the 7th floor. Very comfortable room looking out towards St Mary's Street. Location is ideal for most things, Central Station just round the corner. Breakfast was really good, plenty of choice. Staff very friendly and obliging. Only...More

Thank Julieteilyr
Response from ClaytonHotelCardiff, Guest Relations Manager at Clayton Hotel CardiffResponded yesterday

Hi Julieteilyr, Thank you for taking the time to leave this review, I was delighted to see that you enjoyed your time with us. We look forward welcoming you back to the hotel again very soon. Kind regards Richie Murphy Guest Relations Manager

Reviewed 3 days ago

Stayed in room 901, no view at all!!! didnt complain. Hotel bar was impressive, Hotel staff friendly. and professional.Hotel clean and near to the shops and restaurants. Had a very good deal Would stay again...More

Thank Sheena E
Response from ClaytonHotelCardiff, Guest Relations Manager at Clayton Hotel CardiffResponded 2 days ago

Hi sheena E, Thank you for taking the time to leave this review, I was delighted to read that you enjoyed the majority of your stay with us. We would be more than happy on your next stay to put you in a room with...More

Reviewed 4 days ago via mobile

We stayed here for one night this week. The room is a bit old and tired. Needs some renovating but reasonably clean. Unfortunately we arrived in the afternoon on a cold and rainy day. We were looking forward to a hot shower before venturing out...More

Thank Leon M
Response from ClaytonHotelCardiff, Guest Relations Manager at Clayton Hotel CardiffResponded yesterday

Hi Leon M, Thank you for taking the time to leave this review, I was very disappointed to read about the issues during your stay, especially in relation to the hot water.I have spoken to the maintenance team who have assured me that this in...More

Reviewed 4 days ago via mobile

Stayed here several times now and it's been fine each time. The rooms are clean, spacious enough and the shower is great. The rooms have everything I need for a business trip. There is no parking at the hotel but I use the car park...More

Thank Higrade2014
Response from ClaytonHotelCardiff, Guest Relations Manager at Clayton Hotel CardiffResponded 2 days ago

Hi Higrade2014, Thank you for taking the time to leave this glowing review, I was delighted to read that you enjoyed your time with us. We look forward having you back with us in the near future Kind regards Richie Murphy Guest Relations Manager

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$65 - US$291 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Cardiff
#4 Luxury Hotel in Cardiff
#5 Business Hotel in Cardiff
#9 Romantic Hotel in Cardiff
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$65 - US$291 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Cardiff
#4 Luxury Hotel in Cardiff
#5 Business Hotel in Cardiff
#9 Romantic Hotel in Cardiff
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (396)
Room & Suite (370)
Dining (56)
Hotel & Grounds (306)
Bathroom (24)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
LynM
8 January 2018|
AnswerShow all 2 answers
Response from Nicky C | Reviewed this property |
Hi. The hotel is 3 mins from the train station. There are a few car parks near by but no parking at the hotel
1
Vote
Casey L
9 November 2017|
AnswerShow all 5 answers
Response from ClaytonHotelCardiff | Property representative |
Dear Guest! We are a non smoking hotel throughout. Unfortunately we do not offer smoking rooms. There is a designated smoking area which guests can use. Thanks,
0
Votes
Yankeefans95
4 October 2017|
AnswerShow all 3 answers
Response from Norman W | Reviewed this property |
Yes
0
Votes
Room Tips
"Ask for a view of Cardiff High Street these are usually larger rooms"
Read review
"6the floor room 605"
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"We had 7th floor room overlooking railway right out to the Bay"
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"Good views over the city and bay"
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