We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Clayton Hotel, BW Premier Collection

Agoda.comUS$75*
View Deal
Certificate of Excellence
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$145*
US$75*
Great Deal
US$76*
US$76*
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Clayton Hotel, BW Premier Collection
Clayton Hotel, BW Premier Collection
Panoramas (7)
View Map
{"widget":{"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"name":"ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,013 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Clayton Hotel, BW Premier Collection
See the most recent reviews
Showing 1,911: English reviews
Dumont, New Jersey
Reviewed 1 week ago

Loved this hotel. Stayed here for a few nights while in Cardiff. The bed was comfortable. There was plenty of space in the room. My room faced the train station and I thought it might be noisy, but you couldn't hear a thing at all. It was clean and the staff was very helpful. It is extremely central in Cardiff....

 Report
Helpful?
Thank William H
ClaytonHotelCardiff, Manager at Clayton Hotel, BW Premier Collection, responded to this review

Dear William H, Thank you very much for your review, I am thrilled to read you loved our hotel. We do look forward to welcoming you back in the near future, Kind regards, Carl Davies

Llanfairfechan, United Kingdom
Reviewed 1 week ago via mobile

Here for one night, had a great sleep despite being right over Cardiff Central railway station! Bar food was really good service great. Breakfast pretty standard but tasty and overall I would recommend this hotel. It does what it says on the tin!

 Report
Helpful?
Thank Rosalynde J
ClaytonHotelCardiff, Manager at Clayton Hotel, BW Premier Collection, responded to this review

Dear Rosalynde J, Thank you very much for your feedback. I am very happy to read you found our hotel Central, convenient and quiet. Its always great to read our guests would recommend us. I do hope to see you return very soon. Kindest regards, Carl Davies

Addis, Louisiana
Reviewed 1 week ago

Our first visit to Wales, the Staff were very helpful with giving directions. We flew into Cardiff International Airport and caught the bus to the City Center and was dropped off at the corner of our hotel. Upon our departure to caught the train into London which was about 2 minutes from the hotel. The location was perfect for us!...

 Report
Helpful?
Thank 123boulder
ClaytonHotelCardiff, Manager at Clayton Hotel, BW Premier Collection, responded to this review

Dear 123boulder, Thank you very much for your review. I am very happy to read that you found the location of our hotel perfect and that both dinner and breakfast were excellent. If you find yourself in Cardiff again, I do hope you consider Clayton Hotel Cardiff for your next stay. Kind regards, Carl Davies

Reviewed 1 week ago

Having stayed in other BW hotels I was pleased that this hotel had been chosen and booked for my by the company that I was working for. I spent three nights in total at this hotel. First, two nights were ok. The room was clean, tidy and the usual that one expects from any hotel. The food, however, was disappointing...

 Report
Helpful?
Thank Lucy Chau Lai-T... S
ClaytonHotelCardiff, Front Office Manager at Clayton Hotel, BW Premier Collection, responded to this review

Dear Ms Lucy Chau Lai-T... S, Thank you for taking the time to put your review on TripAdvisor. I am very disappointed to read you did not enjoy your stay here with us at the Clayton hotel. If possible i would appreciate if we could this discuss this further at your own convenience. you can contact me directly at the...

Bishops Stortford, United Kingdom
Reviewed 2 weeks ago

We booked a triple room and got three full size single beds. Very quiet, considering it's central location. Comfortable night's sleep and air conditioning quiet. Shower wouldn't knock you over but everything worked.

 Report
Helpful?
Thank RWCW905
ClaytonHotelCardiff, Front Office Manager at Clayton Hotel, BW Premier Collection, responded to this review

Dear RWCW905, Thanks for taking the time to post your review on TripAdvisor, I'm delighted you enjoyed your time with us. I do hope we get the chance to welcome you back in the near future. Kind Regards, Gina Kinevane Front Office Manager

Broxbourne, England, United Kingdom
Reviewed 2 weeks ago

Don't come by car otherwise adequate at the price we paid. If you do not need parking, don't like anything but scrambled eggs at. breakfast or somewhere to sit in your room it is fine. First day we thought we had entered a hotel with a serious staff problem as we wondered what we had done, it improved at least...

 Report
Helpful?
3Thank Andrew J
ClaytonHotelCardiff, Manager at Clayton Hotel, BW Premier Collection, responded to this review

Dear Andrew J, Thank you very much for your review. It with great disappointment to read of your experience with us at Clayton Hotel Cardiff; this certainly is not the norm at our hotel. Being a city centre location, there is limited parking acrross Cardiff but on a positive there is large parking facilities run by Network rail with in...

Plumelec, France
Reviewed 2 weeks ago via mobile

I use this hotel fairly regularly and cannot fault the location as near station when you arrive and in the centre when you want to go out. A nice restaurant for an evening meal and breakfast and good value for a city centre restaurant. If you have a room on railway side it can be noisy if train works going...

 Report
Helpful?
Thank Carol B
ClaytonHotelCardiff, Front Office Manager at Clayton Hotel, BW Premier Collection, responded to this review

Dear Carol B, Thank you for taking the time to put your review on TripAdvisor. I delighted you enjoyed your stay here with us. We look forward to welcoming you back in the near future. Kind Regards Gina Kinevane Front Office Manager

Denbigh
Reviewed 2 weeks ago

The hotel's location is excellent, across the road from the train station in one direction and the main eating out area in the other direction. The rooms are clean and a good size with good facilities. Lovely breakfast buffet. Big TV! Not necessarily for a romantic stay, but for enjoying Cardiff or going there on business I definitely recommend it....

 Report
Helpful?
Thank SuperMo2014
ClaytonHotelCardiff, Manager at Clayton Hotel, BW Premier Collection, responded to this review

Dear SuperMo2014, Thank you very much for your review of Clayton Hotel Cardiff. It is always pleasing to read our guests will recommend us. we do hope to see you return in the near future upon your next trip to Cardiff. Kindest regards, Carl Davies

Gravesend, United Kingdom
Reviewed 2 weeks ago

Nice hotel, great disability aware staff, nice food but possibly the worst night's sleep I've ever had in a hotel. Went to bed 2330 and was still wide awake at 0630 having had no sleep due to noise. Disappointed given price.

 Report
Helpful?
Thank Liam H
ClaytonHotelCardiff, Manager at Clayton Hotel, BW Premier Collection, responded to this review

Dear Liam H, Thank you very much for your review. It is with great disappointment to read that you did not sleep during your stay; Our Hotel is located conveniently in the city centre close to the rail network and main streets of the city so some noise may be experienced. On the plus i am glad you found the...

Tyldesley, United Kingdom
Reviewed 2 weeks ago

Friendly reception staff. Rooms very modern and rooms on top floor have amazing views out into Cardiff bay . Hotel very well situated close to Cardiff central railway station on also the excellent shopping and restaurant areas. Short taxi ride to the delightful Cardiff bay. Food in hotel menu didn't change too often. Bar food generally good. Well stocked bar....

 Report
Helpful?
Thank Kimberleybrown68
ClaytonHotelCardiff, Front Office Manager at Clayton Hotel, BW Premier Collection, responded to this review

Dear Kimberlybrown68, Thank you for taking the time to post your review on TripAdvisor. I am delighted you enjoyed your stay here with us at the Clayton Hotel. I will pass on your lovely feedback to all the team. Kind Regards Gina Kinevane Front Office Manager

699 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (313)
Viewed
Bathroom (23)
Viewed
Room/Suite (78)
Viewed
Hotel & Grounds (25)
Viewed
Dining (15)
Viewed
View from Room (40)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (131)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (355)
Viewed
Amenities (30)
Viewed
Double Room (55)
Viewed
Double with Single Bed Room (53)
Viewed
King Room (55)
Viewed
Dining (32)
Viewed
The Hotel (76)
Viewed
Triple Room (54)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (31)
Viewed
Room/Suite (10)
Viewed
Hotel & Grounds (10)
Viewed
Business Centre/Function Rooms (4)
Viewed
Dining (1)
Viewed
Other (6)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Cardiff hotels
0.5 mi away
Park Plaza Cardiff
Park Plaza Cardiff
#4 of 73 in Cardiff
2,163 reviews
0.1 mi away
Radisson Blu Hotel, Cardiff
0.4 mi away
Novotel Cardiff Centre
Novotel Cardiff Centre
#11 of 73 in Cardiff
2,056 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Premier Inn Cardiff City Centre Hotel
0.5 mi away
Hilton Cardiff
Hilton Cardiff
#9 of 73 in Cardiff
2,971 reviews
1.0 mi away
Future Inn Cardiff Bay
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Bar/Lounge
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Clayton Hotel Cardiff, in Cardiff city centre opened on the 16th May 2011. Principality Stadium is only a short walk from the hotel. The 12-story Clayton Hotel Cardiff comprises of 216 air-conditioned guest rooms as well as bar, restaurant and meeting rooms. Facilities at a glance: •216 air-conditioned guest rooms• FREE wireless internet access•Cardiff city centre Hotel•View Restaurant and Bar•Dedicated Business centre - 7 state-of-the-art Cardiff conference rooms. ... more   less 

Additional Information about Clayton Hotel, BW Premier Collection

Address: St. Mary Street, Cardiff CF10 1GD, Wales (Formerly Clayton Hotel, Best Western Premier Collection)
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: £58 - £177 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Clayton Hotel, BW Premier Collection 4*
Number of rooms: 216
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Hotwire, Booking.com, Agoda, Cancelon, Cheap Tickets, TripOnline SA, HotelQuickly and HRS so you can book your Clayton Hotel, BW Premier Collection reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Clayton Hotel, BW Premier Collection Cardiff, Wales
Hotel Style:
#2 Green Hotel in Cardiff
#3 Luxury Hotel in Cardiff
#5 Business Hotel in Cardiff
#7 Family Hotel in Cardiff
#9 Romantic Hotel in Cardiff
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Clayton Hotel, BW Premier Collection staff and other travellers.
24 questions
Ask a question

See all questions (24)

Questions? Get answers from Clayton Hotel, BW Premier Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Did not stay overnight”
Wench2015, 22 May 2017 | Read review
“Higher the better facing the bay”
522peters522, 21 May 2017 | Read review
“Higher the better, choose a superior room with good views of Cardiff”
PurleyTraveller, 19 May 2017 | Read review
“Not near the lifts!”
L9651RUrobertb, 17 May 2017 | Read review
“Depending on your room allocation, the view can differ immensely.”
YanUK, 15 May 2017 | Read review
5 of 5
Agoda.com
US$75* /night
View Deal
Expedia.comUS$76
TripAdvisorUS$76
AMOMAUS$145
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates