The Waterloo Hotel & Bistro
113 Alexandra Road Pill, Newport NP20 2JG Wales
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About
#1 of 5 small hotels in Newport
Location
Cleanliness
Service
Value
Situated in a prominent position next to the Transporter Bridge in the centre of Newport Docks regeneration scheme The Waterloo offers residents a pleasurable stay in our newly refurbished 21 ensuite bedroom hotel. The hotel provides a unique and comfortable stay in our spacious rooms with tasteful decoration and beautifully tiled bathrooms with under-floor heating. Come and try our superb cuisine in delightful and unique surroundings. The mosaic tiled bar and the beautifully laid terrazzo floor are only part of the exquisite surroundings. All complimented by our Head Chef Kevin Brooks, formally Welsh Chef Of The Year, his determination to provide customers with British and European culinary delights in the form of the Early Bird Menu and the A la Carte Menu.With easy access to the M4, only 15 minutes from Cardiff, or 15 minutes to the Second Severn Bridge.
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Property amenities
Free parking
Secured parking
Free High Speed Internet (WiFi)
Free breakfast
Golf course
Children Activities (Kid / Family Friendly)
Meeting rooms
Non-smoking hotel
Wifi
Bar / lounge
Restaurant
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Room features
Desk
Room service
Telephone
Iron
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Business
Location
53Somewhat walkable
Grade: 53 out of 100
22Restaurantswithin 0.75 miles
6Attractionswithin 0.75 miles
113 Alexandra Road Pill, Newport NP20 2JG Wales
Getting there
Car HireSee all Newport car hire
238Reviews2Q+A33Room tips
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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We had a superior room and it was far from the truth, very basic. No food as no chef - but no alternatives (could work with the cafe opposite in the interim) due to not having any facilities in the room is only enough to make 1 cup of coffee each. The cafe wasn't open on the Sunday morning before we left so left very thirsty and hungry. The hotel isn't very welcoming and the TV is also very basic (not smart), especially when theirs nothing to so nearby.
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Date of stay: November 2022Trip type: Travelled as a couple
Value
Location
Service
Room Tip: If you want to pay a lot of money for not a lot this is your place!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Business trip for work and good enough. Easy to find via google maps Staff helpful and cooperative Rooms were clean enough. Basic amenities as needed for a business trip. Stayed for one single night and hence no complaints.
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Date of stay: December 2021Trip type: Travelled on business
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Really friendly welcome, very helpful & efficient check in. They called us a taxi to the train station & double checked the train times for us. The bistro is being re furbished, so we ate our takeaway in the small, cosy bar and had a few drinks, chatting with the staff. Our room was huge! Sofa, arm chair, dressing table, tea & coffee. The bed was clean and comfortable and we slept well. We pre ordered breakfast the day before and it was well cooked, there was plenty of it, very enjoyable.
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Date of stay: November 2022Trip type: Travelled as a couple
Room Tip: The entrance to the carpark is narrow, but doable for larger cars.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The staff of Waterloo were very accommodating, evening dinner was plentiful too. Wish I had tried the breakfast but had an early start. Room was clean & tidy. If you like the old tradition rather than the expensive premier inns this is for you!!
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The bathroom had cracked tiles, wasn't very clean. We wouldn't have a shower because of the mould. The paint round the windows in the bedroom was flaking. There was stains on the chair. This hotel is advertised as hotel bistro. The restaurant was close and there was only a limited menu. The food wasn't good and over priced. The car park gates were looked at night, so when we wanted to leave we had to phone someone. There was no one on reception when we left so we couldn't tell anyone how we felt. We did sent an email when we got home, they didn't want to know. I wouldn't recommend this hotel to anyone.
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Date of stay: July 2022
Value
Cleanliness
Service
Room Tip: I wouldn't stay there again
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
From the outside, the place looked like it was closed, however, don't let that fool you. Inside is quaint, with fixtures and fittings of a grade 2 listed building. The room was clean and spacious. It was quiet and cool. The staff were friendly and obliging. The owner joined us in the evening. Breakfast was amazing . A full English cooked and served to perfection. Location was ideal for my sons graduation in the icc.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We had a fantastic nights stay at the Waterloo hotel in Newport organised by some friends. We had two rooms that were ideal for our needs,and the staff were amazing and couldn’t do enough for us! Definitely recommend if you’re staying in the area. Thanks for making it a great stay
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Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The hotel was nice and pleasant. The room was clean and a good size with tea and coffee making facilities. The man at reception was nice and friendly and let us check in early as we were a little early. The hotel bar was charming with old signs and other nicnacks.
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
The Waterloo Hotel is located close to an industrial area and offers accommodation and services which are good value for money for business travellers. I have book a room for single occupancy for one night and I was very pleased to stay in Room 21, which I do recommend for solo travellers. The hotel is under new management, a family owned and run business, hospitable, friendly and very helpful, too.
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Date of stay: April 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
My partner and I stayed at the Waterloo Hotel just for the 1 night, we were met with a very warm and friendly welcome. Our room was lovely, the bed was so comfortable and the temperature of the shower was perfect. The hotel was spotless. We enjoyed a chat with the family that have taken over the hotel and they are so gratuitous, down to earth and approachable. Once they have refurbished the kitchen and restaurant, the hotel will be even more of a success. We wish the family the very best of luck and can't wait to see the hotel in full swing. From the couple in room 3.
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Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ALSO KNOWN AS
the waterloo hotel and bistro
LOCATION
United KingdomWalesSouth WalesNewport
NUMBER OF ROOMS
21
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Frequently Asked Questions about The Waterloo Hotel & Bistro
Which popular attractions are close to The Waterloo Hotel & Bistro?
Nearby attractions include Newport Transporter Bridge (0.04 miles), Jump Adventure Trampoline Park Newport (0.6 miles), and West Of England Tavern (0.07 miles).
What are some of the property amenities at The Waterloo Hotel & Bistro?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at The Waterloo Hotel & Bistro?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Waterloo Hotel & Bistro?
Yes, free parking, secured parking, and street parking are available to guests.
What are some restaurants close to The Waterloo Hotel & Bistro?
Conveniently located restaurants include Blaina Wharf, Anderson's at the Waterloo, and Fanny's Rest Stop cafe.
Are there any historical sites close to The Waterloo Hotel & Bistro?
Many travellers enjoy visiting Caerleon Roman Fortress and Baths (3.1 miles), Caerleon Amphitheatre (3.3 miles), and Tredegar House (1.9 miles).
Is The Waterloo Hotel & Bistro accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.